Fifth Third Reviews | Glassdoor

Fifth Third Reviews

Updated June 27, 2017
422 reviews

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3.0
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Fifth Third President & CEO Greg D. Carmichael
Greg D. Carmichael
40 Ratings

422 Employee Reviews

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Pros
Cons
  • Difficult work life balance when working in a branch (in 30 reviews)

  • Sometimes, Upper management felt a need for constant conference calls to monitor sales/profitability/marketing efforts (in 66 reviews)

More Pros and Cons

  1. "It's generally fine if you aren't ambitious"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Project Manager in Cincinnati, OH
    Former Employee - Senior Technical Project Manager in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fifth Third full-time (More than 5 years)

    Pros

    - Job stability
    - Work/life balance

    Cons

    - Frequent reorgs
    - Hard to make an impact


  2. "Great company to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Cincinnati, OH
    Former Employee - Business Analyst in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fifth Third full-time (More than 3 years)

    Pros

    The work life balance is good.

    Cons

    The interview process took too long.

  3. "Customer Service Representative and New Hire Trainer"

    Star Star Star Star Star
    Current Employee - New Hire Trainer in Cincinnati, OH
    Current Employee - New Hire Trainer in Cincinnati, OH
    Doesn't Recommend

    I have been working at Fifth Third (More than a year)

    Pros

    Flexible with marketplace hours, if not at a traditional branch.

    Cons

    Working every weekend, most holidays, and until 7 every night.
    depending on location, a lot of turn over.


  4. "Fcm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Manager in Seminole, FL
    Current Employee - Bank Manager in Seminole, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Fifth Third full-time (More than 8 years)

    Pros

    Promote from within. Bonus potential up to 20k max per year for a manager. Paid holiday, paid sick 1 week. 2 week paid vac

    Cons

    Staffing, micro managers, antiquated systems. Some of the office are in desperate need of upgrades to look.

    Advice to Management

    Depending on your region and your regional the support u receive could be different. Training is long and tedious and doesn't really prepare u for real life situations.


  5. "I don't know"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Holland, MI
    Current Employee - Personal Banker in Holland, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (More than a year)

    Pros

    Great employee benefits
    Potential for bonus

    Cons

    They promote people just to promote. Alot of management are morons and get promoted based on looks.

    Advice to Management

    Promote smarter people.


  6. Helpful (1)

    "FCM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager in Cincinnati, OH
    Current Employee - Financial Center Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third (More than 8 years)

    Pros

    Lots of branches, huge network of people and opportunities to move up or to back office in madisonville. Branches are customer focused

    Cons

    Extreme micro management, management above the branch network is overloading its employees with trackers, check ins, reports. And forgetting we deal with customers a great part of our day.


  7. Helpful (2)

    "Some great qualities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dayton, OH
    Former Employee - Customer Service Representative in Dayton, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fifth Third part-time (More than a year)

    Pros

    FANTASTIC 401k, even for part time employees

    They have an excellent incentive program for the tellers to make extra money. You can excel here if you try AT ALL. Some people still don't try.

    Great fitness incentives! I got around three movie tickets for filling out some information online and taking a few quizzes! (Which I had plenty of time to do at work.)

    Their employee banking program rocks. Get the credit card.

    Cons

    Management quality is extremely hit or miss. Some branches have fantastic managers and some have awful manager. I have had some truly pathetic experiences with some of the managers at Fifth Third.

    Very difficult to go full time if you are hired on part time. They tell you in the interview it is easy, but that is just not true. The tellers who are full time have been there for years and years. Full time slots are very difficult to come by in the Dayton area. Dayton is very depressed, so that may not be the case in other areas.

    This is the most boring job I have ever done in my life. If there isn't a customer in front of you, there is not a thing to do. Retail banking is phasing out thanks to the internet, so traffic is fairly light. I can't tell you how many levels of candy crush I beat in my time working here.

    Stability is nonexistent. I was moved from branch to branch to branch in my six months working here do to staffing allocation changes. Each location has different hours. Never really got comfortable with a team because I was a part of 4 different branches in six months.

    Turnover is very high. Not hiring full time tellers means a lot of people take the job until they can get something that actually pays enough to survive on. New tellers every few weeks. I was told I could not have a second job because I had to have open availability for Fifth Third.

    Advice to Management

    Train your branch managers on how to actually deal with people. Fix the absolutely ineffective performance review system.

    If you hired full time tellers your turnover might be a little better. Customers get very angry when a new teller has to ask for ID. New telllers joining a team as often as they do is very hard on your employees and your customers.

  8. Helpful (1)

    "Lack of Professionalism"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time

    Pros

    Benefits are good, although increasingly more expensive. There are some great people who work here. Sadly they are far and few between.

    Cons

    Counter productive work environment in a cube farm with obnoxiously loud coworkers. This includes managers with VP titles. Very few advancement opportunities. Pay is below average.

    Advice to Management

    More emphasis on the core value of respect. Real employee engagement.


  9. "Decent job security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Closer in Cincinnati, OH
    Current Employee - Loan Closer in Cincinnati, OH
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Fifth Third full-time (More than 5 years)

    Pros

    Flexibility and tuition reimbursement, ability to purchase additional vacation time.

    Cons

    Typical corporate bureaucracy, smooth talkers get promoted ahead of hard workers.

    Advice to Management

    Pay attention to the little people. They see more than you think and know what is working and what isn't.


  10. "Behind the times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker in Fort Myers, FL
    Current Employee - Licensed Personal Banker in Fort Myers, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (More than 5 years)

    Pros

    Comp plan for licensed bankers, overall positive work environment

    Cons

    very dated technology, upper management is clueless to what is going on in financial centers, goals are counterproductive,

    Advice to Management

    work on the licensed banker program to provide more training for the next step. I was a top performer and got hosed on a review


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