Fifth Third Reviews | Glassdoor

Fifth Third Reviews

Updated May 24, 2017
1,338 reviews

Filter

Filter

Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Fifth Third President & CEO Greg D. Carmichael
Greg D. Carmichael
134 Ratings

1,338 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Difficult work life balance when working in a branch (in 30 reviews)

  • Sometimes, Upper management felt a need for constant conference calls to monitor sales/profitability/marketing efforts (in 65 reviews)

More Pros and Cons

  1. "Good Benefits, Very Bureaucratic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fifth Third has excellent benefits and allows for good work-life balance.

    Cons

    The culture is highly bureaucratic and hierarchical - it is difficult to get things done.


  2. "Customer Service Rep"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible/gets you your start on customer service. It was a great learning experience.

    Cons

    Very sale oriented, always wanting you to sell to current customers time and time again.

    Advice to Management

    Care more about customer service than sales. I understand there are sales goals but customer service for client accounts is most important to retain these clients.


  3. "Customer Service Representative and New Hire Trainer"

    Star Star Star Star Star
    Current Employee - New Hire Trainer in Cincinnati, OH
    Current Employee - New Hire Trainer in Cincinnati, OH
    Doesn't Recommend

    I have been working at Fifth Third (More than a year)

    Pros

    Flexible with marketplace hours, if not at a traditional branch.

    Cons

    Working every weekend, most holidays, and until 7 every night.
    depending on location, a lot of turn over.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third full-time

    Pros

    Meeting new people every day.

    Cons

    The sales goals at some locations are unreasonable


  6. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third full-time

    Pros

    Benefits are very nice! They just upped the maternity leave

    Cons

    The dress code... very old and needs to be updated


  7. "A culture working through growing pains"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third full-time (More than 10 years)

    Pros

    They are growing and developing better processes.

    Cons

    The culture needs is struggling. Part of the financial industry is regulation. Fifth Third has stifling processes making it challenging to get things done.

    Advice to Management

    I witnessed multiple managers coerce teams to provide 5 rankings on the Gallup survey which is disappointing when there is a real opportunity to fix the weaknesses in the culture by listening to employees through the survey. Managers are under tremendous pressure in a way that leads to burn out and tears at team collaboration.


  8. "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Fifth Third full-time

    Pros

    Company match 7% to my 6% 401k

    Cons

    Micro management lies don't care about clients greedy


  9. "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fifth Third full-time

    Pros

    I learned a lot about compliance

    Cons

    Dead End Job
    Rude Employees
    Rude Branch Manager
    No Growth


  10. "Hateful managers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Personal Banker II in Miramar, FL
    Former Employee - Retail Personal Banker II in Miramar, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fifth Third full-time (More than a year)

    Pros

    You work here for the money only, worst bank I have worked for quit for major pay cut just to leave.

    Cons

    Old software, no banker support managers don't give bankers respect, only care about keeping their role, they will throw you under the bus in a millisecond always have your guard up, they may be talking to HR trying to pin low sales on you behind your back whilst they leave the branch for hours on fruitless "business calls", and come back asking how sales went when you are up to your eyeballs in customer maintenance....yea, right!!!

    Advice to Management

    If you have new bankers every 12 months...then you need to fire yourself!


  11. "Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third full-time

    Pros

    My manager cares about my development and promotes internally.

    Cons

    Managers in areas other than my own do not promote much from within and hire externally.

    Advice to Management

    Promote internally and make employee development a top priority


Showing 1,338 of 1,374 reviews
Reset Filters