Fifth Third Reviews | Glassdoor

Fifth Third Reviews

Updated October 19, 2017
1,453 reviews

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  1. Helpful (2)

    "Good company, empty promises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative/Teller in Cincinnati, OH
    Current Employee - Customer Service Representative/Teller in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third part-time (More than a year)

    Pros

    Great benefits for both full time and part time employees, along with 2 weeks vacation for part timers as well. First company I've worked for that offers the same benefits to part time employees as they do full time. The pay is average for the industry but they do give you incentive pay based on your sales.

    Cons

    Management will tell you what you want to hear, just to get good results and not hold up there end of the deal. Getting promoted can take multiple years and it's not worth the extra $1 on the hour. The company would rather pay an outside candidate more to fill the position rather than pay their current, already trained employees to advance

    Advice to Management

    Stick to your word. Remind employees that hard work is appreciated


  2. "Stressful at times!"

    StarStarStarStarStar
    Current Employee - Personal Banker II
    Current Employee - Personal Banker II

    I have been working at Fifth Third full-time (More than 10 years)

    Pros

    Great Benefits. I have met some wonderful customers. It is so rewarding to have them look at you with tears in their eyes and tell you how much you have helped their financial situation.

    Cons

    Always short-staffed. Not enough time to spend with the customer because you are so worried about the other 3 or 4 customers waiting. I always have someone at my desk and hit 150% of my goal monthly on sales...yet i cant get those 31 calls in daily. However i am always #1 in sales. I have always loved my job up until this call thing started...i have been in the business for many years and for the first time have never been so stressed in all my life! The whole time i have a customer at my desk i am thinking "gotta do my calls...gotta do my calls!" Then someone else comes in!

    Advice to Management

    Focus more on the SALES and not the speed dialing. Speed dialing is a joke. Its the quality....not the quantity!

  3. "Great entry level opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fifth Third full-time

    Pros

    Work\life balance and growth opportunity

    Cons

    Micro management of sales by upper management in Retail

    Advice to Management

    Embrace the different talents people offer


  4. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fifth Third full-time (More than 5 years)

    Pros

    Smart group of engineers - talent

    Cons

    Limited visibility across the company


  5. "Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third full-time

    Pros

    Great pay for position

    Cons

    Very busy at times


  6. "Licensed Investment Support Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fifth Third part-time

    Pros

    The team I worked with was great. Very motivated and everyone did their part to be successful.

    Cons

    Some branches or regions do not work as well together.


  7. "CSM"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third part-time (More than 3 years)

    Pros

    good work environment, and team.

    Cons

    Location was difficult to commute to.

  8. Helpful (2)

    "Old School Doesn't Work Anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fifth Third full-time (More than a year)

    Pros

    Having a regular schedule and work life balance was good

    Cons

    The culture is one that is stuck back in the 50's. Many layers and department silos that can't and don't interact with each other. Management that is more political than an episode of the real housewives. Integrity from upper management is nonexistent They will lie to you and mislead you and smile while they throw you under the bus.

    Advice to Management

    Grow up! This is a business and should not be treated like an episode of mean girls.. If you were more concerned with hiring and developing people than you are about which level of management above you that you will fo golfing with you might be more sucessful. Management above the financial center manager level are terrified to hire better than they are.


  9. "Personal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third full-time (More than 5 years)

    Pros

    Benefits, hours. Paid for volunteer work

    Cons

    Behind in tech. Lower pay then peers

    Advice to Management

    Raise the base pay.


  10. "Previous long term employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Analyst in Cincinnati, OH
    Former Employee - Fraud Analyst in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fifth Third full-time (More than 10 years)

    Pros

    The customers are awesome to work with and being of service to them

    Cons

    Pushing products on customers and expectations of doing that

    Advice to Management

    When you hire a person for a new position in the fraud area you may want to be able to tell the what you are doing wrong instead of loosing an employee of 19 years


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