Fifth Third Employee Reviews | Glassdoor

Fifth Third Reviews

Updated March 22, 2017
1,285 reviews

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Full-time Part-time

1,285 Employee Reviews

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Pros
Cons
  • Work life balance can easily be affected negatively (in 28 reviews)

  • Upper management is always pushing for more and more production (in 64 reviews)

More Pros and Cons

  1. "Process Improvement Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Improvement
    Current Employee - Process Improvement
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third full-time (More than 5 years)

    Pros

    great co workers, good environment, nice 401(k) match

    Cons

    can be difficult to actually get any initiatives accomplished


  2. "OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fifth Third part-time

    Pros

    nice work environment, most customers are frequent, not very strict

    Cons

    Constantly low staffed, you have to pick up lot of slack, push sales, some managers are hired with little training and others lack actual manager skills.


  3. "Excellent company with tremendous growth potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Newport, KY
    Current Employee - Personal Banker I in Newport, KY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fifth third takes care of its employees like no other company, everyday you are surrounded by professionals who care about your personal development.

    Cons

    Its a retail job and a sales job, if sales intimidate you, or if working with customers in a retail position all day bothers you, you probably won't enjoy this job.


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  5. "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fifth Third full-time

    Pros

    The customer base is great! Super Friendly

    Cons

    Management is a joke, which is horrible when they determine everything about the branch.


  6. "Investment Exec"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Executive
    Former Employee - Investment Executive
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Fifth Third full-time (More than 3 years)

    Pros

    Good people to work with

    Cons

    No admin support, a lot of compliance and suitability oversight.

    Advice to Management

    Support your reps


  7. Helpful (1)

    "Challenging and rewarding."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Christiana, TN
    Current Employee - Personal Banker in Christiana, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (Less than a year)

    Pros

    Can have a positive impact on people financially. It's very rewarding to help individuals develop a financial strategy to increase wealth. Banking holidays are a blessing, and limited weekend hours make it easier for families.

    Cons

    There seems to be no concrete structure to the new hire training programs. Unrealistic expectations from upper management in regards to sales, services, and what's best for employees.

    Advice to Management

    Develop a plan that takes into consideration employees opinions. Currently in branch culture is very frustrating from new or updated policies that are not realistic. Do not cut full time employee hours with an already low yearly income.


  8. Helpful (1)

    "Financial Center Manager AVP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time

    Pros

    great vision and values that upper management drives

    Cons

    pressured daily for sales results, even with a large pipeline; management focuses on sales results instead of career development for consistent and proven top performers; annual decreases in bonus compensation


  9. "Greta comapany"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cincinnati, OH
    Former Employee - Customer Service Representative in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fifth Third full-time (More than 3 years)

    Pros

    They were a very great company to work for

    Cons

    Managers were a little uptight but I made the best of it

    Advice to Management

    Be confident


  10. "CSR/Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative/Teller in Dayton, OH
    Current Employee - Customer Service Representative/Teller in Dayton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third part-time (More than 3 years)

    Pros

    Making friends, regular customers, benefits for part time are great.

    Cons

    Low hours for part time. When first hired I could help at branches for extra hours but they created a floating teller position that took those hours away. Some branches will do anything to meet goal. My current branch is good about not being deceptive in their sales practices though but I have helped at branches that are more pushy with sales. Like any company there are good branches and bad branches. Depends on management.

    Advice to Management

    Be about the customer not about the points. The points will come if you focus more on customer service and less on the "points"
    Advice to higher ups.. Consider getting rid of the floating teller position. Many part time tellers like extra hours and many of us part time people would like 25-30 if possible since full time is rare in some areas.


  11. Helpful (1)

    "Lead CSR"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time

    Pros

    Good coworkers, opportunity to grow

    Cons

    Change incentive pay a lot, short staffed.



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