Fifth Third Reviews | Glassdoor

Fifth Third Reviews

Updated October 20, 2017
1,455 reviews

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1,455 Employee Reviews

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  1. "Personal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third full-time (More than 5 years)

    Pros

    Benefits, hours. Paid for volunteer work

    Cons

    Behind in tech. Lower pay then peers

    Advice to Management

    Raise the base pay.


  2. "Previous long term employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Analyst in Cincinnati, OH
    Former Employee - Fraud Analyst in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fifth Third full-time (More than 10 years)

    Pros

    The customers are awesome to work with and being of service to them

    Cons

    Pushing products on customers and expectations of doing that

    Advice to Management

    When you hire a person for a new position in the fraud area you may want to be able to tell the what you are doing wrong instead of loosing an employee of 19 years

  3. "team lead, work flow coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead in Cincinnati, OH
    Current Employee - Lead in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (More than 8 years)

    Pros

    great hours, good benefits, bonus opportunity

    Cons

    management isn't the best. tend to look out for friends. very unprofessional in my department


  4. "Error Control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Error Control Clerk
    Former Employee - Error Control Clerk

    I worked at Fifth Third full-time (More than 5 years)

    Pros

    Good Managment and colleagues. Work was simple but not easy.

    Cons

    No off schedule. We were off when the work was completed.

    Advice to Management

    Nothing. All Cons are part of job.


  5. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cincinnati, OH
    Current Employee - Customer Service Representative in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (More than a year)

    Pros

    Good working hours and co workers are nice

    Cons

    Overworked no advancement expensive health insurance

    Advice to Management

    Listening to employees


  6. Helpful (1)

    "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disputes Servicing Specialist in Cincinnati, OH
    Current Employee - Disputes Servicing Specialist in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third full-time (Less than a year)

    Pros

    Pay is good
    Work with great people

    Cons

    I dislike the work I'm doing. Hours could be better

    Advice to Management

    Maybe a morale day once a quarter or something? Or even a half day.


  7. "The detail is in the micro management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banker in Chicago, IL
    Former Employee - Banker in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Fifth Third full-time (More than 3 years)

    Pros

    Great structure
    Great training
    Great networking ability
    Great locations
    Energetic and focused team members

    Cons

    At mercy of the immediate manager, whom is just chasing her/his numbers to leverage their next move. Not fair at all to a career bankers or academic track employees. Upper management is oblivious, due to the chain of command structure.

    Advice to Management

    Consider auditing manager practices independently, rather than asking the to submit their reviews

  8. "Satisfied on a short staff."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Kettering, OH
    Current Employee - Personal Banker I in Kettering, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You can really change someone's life. Great benefits and retirement package. Good coaching and management. Good chance at a promotion from within.

    Cons

    Short staffing always seems like an issue. With the banking industry changing as technology gets better, they tend to hire less bodies for the branches.


  9. "Payment Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payment Specialist in Cincinnati, OH
    Current Employee - Payment Specialist in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (More than a year)

    Pros

    Good shift hours, decent incentives for being an employee, comfortable office setting.

    Cons

    Loud at times, medical insurance through the company is too expensive for employees at the entry level.

    Advice to Management

    Be more compassionate to employees who have psychological problems


  10. "Used to be good, but leadership is running it into the ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fifth Third full-time (More than 5 years)

    Pros

    A bad job is better than no job.

    Cons

    Abysmally low pay, so-so benefits, advancement is based on politics and not on performance, managers will deliberately hold back good employees from promotion because they don’t want to go through the hassle of replacing them, branches closing and staffing is so thin that one vacation or sick person out for the day cripples business for the day.

    Advice to Management

    Reevaluate your entire approach. It’s not working. Stock price is not the only metric you need to concern yourself with.


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