Fifth Third Reviews | Glassdoor

Fifth Third Reviews

Updated May 24, 2017
1,338 reviews

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Full-time Part-time

1,338 Employee Reviews

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Pros
Cons
  • Difficult work life balance when working in a branch (in 30 reviews)

  • Sometimes, Upper management felt a need for constant conference calls to monitor sales/profitability/marketing efforts (in 65 reviews)

More Pros and Cons

  1. "Lead Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Customer Service Representative in Lombard, IL
    Current Employee - Lead Customer Service Representative in Lombard, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third full-time (More than 3 years)

    Pros

    Good coworkers, good staring pay, very easy to find answers to questions.

    Cons

    Some branch managers have no idea what is actually going on in their branches and don't care. Only one out of the three managers that I have worked with over the past three years was actually good.

    Advice to Management

    Be interested in your employees.


  2. "Financial center manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager in Nashville, TN
    Current Employee - Financial Center Manager in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fifth Third full-time (More than 5 years)

    Pros

    Benefits and being able to work with other managers as some bigger banks you don't really know many of your coworkers outside of the general vicinity

    Cons

    The job can be stressful due to lack of staffing and it gets much worse when people are on vacation or out sick, work life balance, bonus structure,

    Advice to Management

    Quit cutting staff and putting more on the managers plate... be sincere when thanking us not some half hearted good job


  3. Helpful (2)

    "Not like it used to be."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Cincinnati, OH
    Former Employee - Vice President in Cincinnati, OH
    Recommends
    Positive Outlook

    I worked at Fifth Third full-time

    Pros

    Great bunch of hard-working employees who are focused on their customers. Lots of opportunity to drive your individual employee development.

    Cons

    Can be difficult for employees to embrace the rate of current organizational change. Limited communication from senior management leads to low morale.


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  5. Helpful (2)

    "Improper indeed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I in Apopka, FL
    Former Employee - Personal Banker I in Apopka, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Fifth Third full-time (Less than a year)

    Pros

    Good pay and good benefits. The learning and training is great. Traditional dynamic of a bank with tellers and bankers.

    Cons

    The products and outdated equipment make it difficult to bank and work there. Some managers need more training and should go through a more rigorous hiring process

    Advice to Management

    Invest in updating equipment furniture


  6. "Dealer Development Representative"

    Star Star Star Star Star
    Current Employee - Dealer Development Representative in Alameda, CA
    Current Employee - Dealer Development Representative in Alameda, CA

    I have been working at Fifth Third full-time (More than 3 years)

    Pros

    Fifth Third Bank takes care of their employees, ongoing training, great benefits, wonderful support system.

    Cons

    I have not found any.


  7. Helpful (1)

    "Good place to work, almost feels like a sales job though"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative/Teller in Grand Rapids, MI
    Former Employee - Customer Service Representative/Teller in Grand Rapids, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Fifth Third full-time (More than a year)

    Pros

    Two weeks paid vacation and 11 yearly holidays
    Nice coworkers
    Decent training before you start at an actual branch
    One hour lunch

    Cons

    Required monthly goals
    Work almost every Saturday
    Very short staffed
    Lots of stress from upper management to reach productivity goals

    Advice to Management

    Listen to the tellers ideas, they face the customers and know what they want, and don't push sales so hard.


  8. Helpful (1)

    "Hard Growth"

    Star Star Star Star Star
    Current Employee - Retail in Cincinnati, OH
    Current Employee - Retail in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fifth Third (More than a year)

    Pros

    Benefit offerings for all employees

    Cons

    Not much opportunity to grow


  9. "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Columbus, OH
    Former Employee - Branch Manager in Columbus, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fifth Third full-time (More than a year)

    Pros

    This large company offers many perks and benefits smaller companies cannot offer; resources for community outreach, tuition reimbursement, decent benefits packages, transfer opportunities to other cities and states, and room for growth.

    Cons

    Because this is such a large company, the retail staff has little to no input on how operations, policies and products should work. FifthThird does not have a system in place to make sure the "little guy" is heard.

    Advice to Management

    Some large companies have resources accessible to all employees for suggestions, then they actually respond to and acknowledge the requests.


  10. "Job Review"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Fifth Third (More than 3 years)

    Pros

    If you work in the MOB or MOC you can wear jeans and tennis shoes.

    Cons

    Nothing that I can think of.


  11. Helpful (2)

    "IT Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at Fifth Third full-time (More than 10 years)

    Pros

    Collaborative, Fun, Technology, Balance, Positive

    Cons

    Tools, Process, can't think of anything else

    Advice to Management

    Continue to strive to promote high performers and focus on employee engagement and work-life balance


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