Fifth Third Employee Reviews about "sales goals"

Updated Jun 29, 2020

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3.6
64%
Recommend to a Friend
78%
Approve of CEO
Fifth Third President & CEO Greg D. Carmichael
Greg D. Carmichael
453 Ratings
Pros
Cons
  • "Messages are not carried out through company from what upper management preaches(in 83 reviews)

  • "High sales goals Ever though they(in 73 reviews)

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Reviews about "sales goals"

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  1. "Fifth Third Teller"

    5.0
    Current Employee - CSA - Customer Service Associate 

    I have been working at Fifth Third part-time

    Pros

    Good company , great responsive management

    Cons

    High sales goals Ever though they “took away sales goals”

  2. "good job"

    4.0
    Former Employee - CsrII 

    I worked at Fifth Third part-time

    Pros

    Working on a team environment

    Cons

    Too many sales goals to customers.


  3. "N/A"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time for more than a year

    Pros

    Banker Hours, environment is friendly

    Cons

    Sales goals based on points, surveys, and revenue.

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  4. Helpful (1)

    "Going in the wrong direction"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker in Naples, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fifth Third full-time for more than 8 years

    Pros

    The one positive thing I can still say is that they have a relatively easy to use system and processes. All the things that used to be pros about working here have slowly been eliminated over the years.

    Cons

    Sales goals should be unique to each branch. Because they don’t take into consideration the specific needs and traffic patterns of each particular office, it results in a scenario where some offices exceed goals and some never meet them. I had a high level manager once tell me to lie about competitor products so that our offerings seemed more enticing when comparing options for clients. I also saw many employees intentionally misleading clients in order to meet sale goals and salespeople altering paperwork so that a product seemed more suitable for the client than it actually was. With the amount of pressure put on bankers to meet and exceed sales goals, it’s no surprise that many people resort to unethical tactics. The options are literally meet your goals or get written up.

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  5. "OK Job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Toledo, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fifth Third part-time for more than a year

    Pros

    Good banking hours, decent benefits.

    Cons

    Very crazy sales goals, even for a part-time employee that was in college.

  6. Helpful (7)

    "Poor management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Fifth Third full-time for more than a year

    Pros

    - More holidays off than a normal retail environment - Standard 9-5 (for the most part) - OK pay - not the best out there - Decent benefits - Your experience with Fifth Third will vary based on which branch you work at, not every branch is bad

    Cons

    - Constant micromanaging from immature and under-qualified management - Employees climb the ladder by ass-kissing - Focus is entirely on sales, no one actually cares about the customer - Everything to management is about numbers and getting paid, there is a lack of empathy for customers - You will be fired if you do not meet your goal, which leads to my next point... - Employees cheat the system to meet/exceed their sales goals and are praised, not punished for being dishonest - Toxic company culture that breeds unhappy employees and internal conflict - Hypocritical management. They will tell you not to do something, then they will do it themselves - Management can make up their own rules and call it "company policy" when it isn't - No respect for employee needs/emergencies, but management can leave for any little reason and it's perfectly fine

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  7. "Salary"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Banker II in Louisville, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time for less than a year

    Pros

    Work-life balance Coworkers Team Enviroment Training

    Cons

    Growth potential Sales Goals-outrageous

  8. "Your Average Employer"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Banker in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third full-time for more than 5 years

    Pros

    Great corporate structure, with plenty of opportunity to grow.

    Cons

    Ambiguity of defined sales goals and sometimes poor direct management.

  9. Helpful (7)

    "Had a lot of great years, but glad to be gone."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Center Manager in Detroit, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fifth Third full-time for more than 10 years

    Pros

    Bankers hours. Branch coworkers often became like family. Lot of community involvement, which I always felt was genuine.

    Cons

    Poor regional management. Sales goals were completely unreasonable. Unethical sales practices were overlooked when those doing it were viewed as high performers. They talked a good game about doing what was right for the customer, but in the end they only cared about sales. Branches were ALWATS understaffed. Half the branches were not open on Saturday, and those people were never expected to step up and cover a Saturday at another branch near them. You NEVER get a proper raise when being promoted from within, and annual raises are a joke.

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  10. "Personal Banker 2"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fifth Third full-time for more than a year

    Pros

    The pay is pretty good compared to other banks. The benefits are decent. You will receive incentive pay if you/branch perform well.

    Cons

    Sales goals are unreasonable and add a ton of stress. They also do a lot of micromanagement. Managers will sit in with you when making outbound sales calls and in person interactions. Their products don't compare to other banks, just have to many fees and hard to earn out of them.

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Found 73 reviews