FinancialForce Reviews

Pros

As someone who has had their choice of 'top' employers, coming to FF was the best decision of my career.
 - If you're in sales, the ability to make tons of $$ is there. Evidenced by our quota attainment % (3 out of 5 on my team in excess of 100%). Team currently WELL over our YTD this FY. While other software companies are flooding streets with reps, FF has been very calculating in trying to have their reps earn top dollar while not sacrificing customer coverage.
 - We're crushing the competition. That's FUN to do. Where other companies or teams are scraping for wins, it's not always easy but honestly happens with relative regularity. Result of a stellar solution and excellent team to support it.
 - Leadership that cares. Too many examples to name, but there is a culture here of caring about their employees' growth, ambitions, needs almost on top of performance. Very unique in today's environment
 - Career opportunities - Look at our growth. The opportunities of advancement are unrivaled. I've been here 1.5 years and in my tenure have seen employees at various levels jump a few rungs on the ladder. This will only continue.
 - Work with "A" players. I get requests from former colleagues regularly to come on board. We'll work only with performers, but also team players that can help mentor and help others' success.
 - Teamwork - I thought I worked with ancillary teams well in other companies, but there always felt that you had to "sell" internally to get things done. Here, your forecast or team calls are primarily to get executives and other teams to help you serve your clients better vs. drill you for lack of coverage in your accounts. Gem of a culture.

At the end of the day, you want to enjoy the people you work for and be rewarded for it. I do think we're building something special here at FF. As with anything, not sure how long this will last but it's literally only getting better. Leadership is very deliberate about ensuring this continues and does not get corrupted.

Advice to Management

Keep doing what you're doing, listening to customers and employees and accommodating where you can.

Pros

* Openness to new ideas and innovation
* Freedom to tackle problems and fix them
* Open, flat org structure - you can talk to anyone, any time

Advice to Management

Get us good working spaces that help us work instead of merely look clean or pretty
Be clearer about direction and strategy; just be transparent so we can work together

Pros

-Some of the team members are incredible, and really trying to hold onto a lost culture
- Product continues to get stronger; changes to how the product teams are oriented around business is a plus
- New head of Employee Success who seems to be trying to add process, but only time will tell

Advice to Management

Build a bridge out to team members. Provide an open and safe forum for employees to talk about their concerns with Employee Success and/or the CEO without threat of losing a job. Work to effectively communicate to middle managers who are killing themselves trying to please customers and employees but without information or support. take some time to actually set and document a strategic vision for departments that don't have it, and show employees what their role in this, and how they help to define who we are - it is not alright just to speak with it. Have Product work directly with Professional Services on roadmap items to really hit in on what the customers need. Stop the defensive commentary on FF reviews via Glassdoor. They come off as defensive versus seeking to help better the situation, and are not attractive to people who are seeking new employment.

Pros

a job, if you absolutely need one in a hurry provided you're able to snag one here.

Pros

Interesting technology space.
Some really terrific individual contributors trying to do the right thing

Advice to Management

Listen to what your employees are saying and actively address your leadership problems head on

Pros

Competitive base salary, benefits including health insurance and flexible work arrangements, depending on individuals manager.

Advice to Management

Disempowering intelligent employees and marginalising customers will not sustain survival or success in an organization where business practice and culture are critical to long term partnerships. The attrition numbers in and of themselves speak volumes to the failure of the company in integrating strategy with success.

Pros

Board Of Directors is forward thinking enough to "try" to change the fate of FinancialForce by changing out the top execs (my guess is that they are not done)
Former execs were good guys, built a passionate culture and a solid vision
Good success in small and medium size businesses (less than 1000-1500 employees)
Have done a couple of 'large' deals in the enterprise

Advice to Management

Identify with what the true upside for a company like FinancialForce really is and focus on the market that you can truly impact...small businesses. Continuing to pour money into the enterprise is a losing proposition, particularly when you have to compete for dollars with SFDC (not to mention the real ERP vendors and other competitors). Race to a scenario in which your products are natively integrated. Not having this greatly diminishes the value of a SaaS solution on SFDC platform. In this respect, you are no different than the Oracle, SAP, etc.

Pros

Solid new senior leadership - CEO, CMO, Head of HR. Lots of super positive investment to scale for growth. Alignment with Salesforce is of huge value.

Advice to Management

Over communicate with employees. invest in Product Management and Marketing. Keep goals realistic.

Pros

Hardworking, intelligent and fun colleagues
Good benefits
Free snacks and drinks

Advice to Management

Listen to your employees...please! The rebuttal comment from the female senior executive here on Glassdoor is a perfect example of how the leaders in this company do not listen to their employees. Her response reinforces the hierarchical-we know best-behavior at the leadership level...that they don't really care about their employees and discount our opinions and perceptions with their own. Stop and listen. Some of us might actually know what's going on here!

Pros

Company continues to grow. Product struggles in many markets. Salaries are okay, as the company has to compete with talent from more exciting new companies.

Advice to Management

Sad when sales leaders have to ask newer employees to write good Glassdoor reviews to combat the real negative ones. Why not start really caring about employees instead of the lip service Sr. Management gives?.