Finish Line Reviews | Glassdoor

Finish Line Reviews

Updated June 24, 2017
882 reviews

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882 Employee Reviews

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Pros
  • If you love this type of work environment it makes things easier dealing with customers (in 45 reviews)

  • Fun environment, good employee discount (in 43 reviews)

Cons
More Pros and Cons

  1. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Philadelphia, PA
    Former Employee - District Sales Manager in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Finish Line full-time (More than 10 years)

    Pros

    Great people, great product, chances for advancement were plentiful as long as you put in the time and effort to get the job done

    Cons

    Brand alignment and communication was inconsistent. Too many instances where leadership was too far removed from what the day-to-day activities were of the people on the ground, overloading them with tasks


  2. "whatever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Finish Line part-time (More than a year)

    Pros

    I guess the pros about working for finish line is that you get 30% off shoes and appeal but i mean that's about it.

    Cons

    Management is a joke, everyone lies to you, the managers make all the employees do the hard work while they chill in the stockroom doing anything but their job.

    Advice to Management

    you suck

  3. "Fun experience but never going back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Daly City, CA
    Former Employee - Sales Associate in Daly City, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Finish Line part-time (More than a year)

    Pros

    Flexible work schedule
    Good for high school and college students looking for PT work
    Good first job with no experience
    Fun work environment
    Retail discount

    Cons

    Corporate employees didn't care about front line employees
    Quarterly reviews were conducted but changes were rarely applied
    Almost no benefits
    Zero growth


  4. "Sales Associate Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Finish Line part-time (More than 3 years)

    Pros

    - Good co-worker environment
    - Nice discount

    Cons

    - Intense sales expectations are often unreasonable

    Advice to Management

    Be more reasonable about meeting sales metrics. Also don't foster such an inauthentic environment where employees are forced to sell products that customers don't even need.


  5. "Great as a stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Indianapolis, IN
    Current Employee - Customer Service Representative in Indianapolis, IN
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Finish Line full-time (More than 3 years)

    Pros

    Relaxed Environment
    30 percent discount

    Cons

    Low pay
    Low scheduled hours
    Inconsistent work rotations
    Little to no advancement opportunities

    Advice to Management

    Look at all the cons posted and make some changes.


  6. "My experience at The Finish Line"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Rosemont, IL
    Current Employee - Assistant Store Manager in Rosemont, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Finish Line part-time (More than a year)

    Pros

    The Finish Line really pushed my capabilites. The management staff really wanted our employees to want to work. It was a fun environment. It was definitely different because the mall we worked at was a tourist attraction, so we met all sorts of people from tourists who don't speak a lick of English, to celebrities that are very well-known. Meeting all the cool people was probably the best part about it.

    Cons

    Some bad experiences I've had with The Finish Line, is outside of our immediate management staff, upper corporate management ONLY cared about our numbers, and if we didn't hit our numbers, it would be our fault. The only problem with that was like I mentioned, we were in a tourist mall. The majority of our customers did not speak English so we had a language barrier and we have lost some customers due to it, but we tried our best to find ways around it. When we tell upper corporate management the issues we're having, instead of helping us find a way to work around it, they just told us: "You guys just need to keep pushing then, no excuses." It was rough but we did manage to work around it, but it would've been nice to receive some help.

    Advice to Management

    When an employee comes up to you and describes their issues, please know that they are coming to you looking for some kind of guidance.


  7. Helpful (1)

    "Assistant Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Sales Manager in Durham, NC
    Former Employee - Assistant Sales Manager in Durham, NC
    Recommends

    I worked at Finish Line full-time (More than 3 years)

    Pros

    flexibility, advancement, tuition assistance, great benefits

    Cons

    long hours, high manager turnover, very numbers driven

  8. Helpful (1)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Miami, FL
    Former Employee - Sales in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Finish Line part-time (More than a year)

    Pros

    Discounts, advancement opportunities, good company culture

    Cons

    Only managers can work full time

    Advice to Management

    More store hours


  9. "My view on it..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in Chattanooga, TN
    Former Employee - Stock Associate in Chattanooga, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Finish Line full-time (More than a year)

    Pros

    The Discount, loyal customers, great money making system. Build good relations with some coworkers.

    Cons

    Management sucks, no room to grow, pay was minimum for the work I did and how long I was there. Bad attitudes with management, which gave it bad vibes and bad work experience.

    Advice to Management

    Perk up, stop being bipolar.


  10. "Good for starters in the job field"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Finish Line full-time (More than 3 years)

    Pros

    Highlight of any retail job would have to be the employees that you work with and this applies the same for FinishLine in the years that I worked there. Very flexible with schedules yet very limited with handing out hours, as always it will always reflect the performance of last year's numbers. It started off with base + commissions for assistant manager but in my last year the top dogs implemented bonuses, which is a blessing and a curse. A curse of course if you work at a store that have normally poor traffic and conversion of sales.

    Cons

    Management, benefits and overtime restrictions in ratio to the back end workload.

    Advice to Management

    Invest not just in your Store Managers but also everyone else below.


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