Firebirds Wood Fired Grill Reviews

Updated Jan 23, 2021

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3.7
68%
Recommend to a Friend
89%
Approve of CEO
Firebirds Wood Fired Grill Chief Executive Officer and President  Mark Eason
Mark Eason
102 Ratings
Pros
  • "Great management, great staff, great food(in 14 reviews)

  • "Good food, decent drinks, really good happy hour(in 12 reviews)

Cons
  • "Side work is long and sometimes takes a while(in 8 reviews)

  • "Culture, micro-management, long hours, unnecessarily stressful, no quality of life,(in 8 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Server"

    5.0
    Current Employee - Server in Beachwood, OH

    I have been working at Firebirds Wood Fired Grill part-time

    Pros

    Great staff management and tips are great

    Cons

    Can get busy rushes and will get stressed

  2. "Management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Manager in Collierville, TN
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Firebirds Wood Fired Grill full-time for more than 3 years

    Pros

    Good people, bad upper management

    Cons

    Regional is always looking just for change


  3. "Good pay, crazy training, and terrible benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waiter 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Firebirds Wood Fired Grill part-time for less than a year

    Pros

    The menu is easy to keep track of despite the crazy test you have to take before you can serve on your own. You make good tips.

    Cons

    No discount on food except during 2-4PM.

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  4. "I grew from my experience."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waiter 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Firebirds Wood Fired Grill full-time for more than 3 years

    Pros

    Vertical movement, great earning opportunities

    Cons

    disorganized, not always managed well

  5. "wouldn't recommend"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Hostess in Leesburg, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Firebirds Wood Fired Grill full-time for less than a year

    Pros

    busy on holidays, great tips you get your money from the day at the end of every shift 50% off food during shift great coworkers

    Cons

    manager will 100% of the time take the side of the customer over their employee have to get yelled at by customers for things out of your control micro-managing

  6. "Hostess/Server of 4 years"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server/Hostess in Birmingham, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Firebirds Wood Fired Grill full-time for more than 3 years

    Pros

    I had a lot of fun running around and performing tasks and talking to everyone. Fun to have stress when you can do it well. Pay was good, depending on what type of table you got and of course how big your section was and how good you were to tackle a larger party and all those competitive factors. Really friendly managers and workers (could be completely different crew by now though).

    Cons

    I was fine with what I got, but a lot of people didn't like their schedule, probably because they got scheduled when they said they couldn't work or just bad hours. I wish people were held more accountable and had better attitudes. The only times it was a good time to make money was when it was busy. Other than that just trying to fill your time with cleaning tasks was somewhat discouraging and it felt like a waste of time. But that's just restaurants for you. This particular one though I know a lot of people didn't like the management, but I really didn't have a problem with it, could of have cracked down on cleanliness and making sure people do the right thing though, but I can't compare it to others since this is the only place I've worked it, but I could feel the tension in the air a lot of the times. Episodes with angry employees wasn't uncommon. Unsure where the fault lies primarily. If it were super dead, people would only have like a 1 hour shift.

  7. "Good money for the work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Firebirds Wood Fired Grill full-time

    Pros

    High checks Fun atmosphere Good food

    Cons

    Customers Tip share Favoritism Slow lunches

  8. "Management is hit or miss."

    3.0
    Former Employee - Server 

    I worked at Firebirds Wood Fired Grill full-time

    Pros

    Management often has your back and is respectful

    Cons

    Money is hit or miss

  9. "Great training"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waiter in Collegeville, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Firebirds Wood Fired Grill full-time for more than 3 years

    Pros

    Clear expectations and great training

    Cons

    Stingy about employee meals and discounts

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  10. "Okay Part Time"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Assistant in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Firebirds Wood Fired Grill part-time for more than a year

    Pros

    Easy, fun people to work with. Can become a server after awhile

    Cons

    Managers are too strict, take jobs way too serious. Normal restaurant atmosphere, there will be drama

    Continue reading
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