Firehouse Subs Reviews | Glassdoor

Firehouse Subs Reviews

Updated October 17, 2017
418 reviews

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3.3
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Don Fox
142 Ratings

418 Employee Reviews

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Pros
  • There is also very flexible hours (in 27 reviews)

  • Great Food, Fast Paced, Great Place to work (in 21 reviews)

Cons
  • 75 mostly just because minimum wage went up (in 32 reviews)

  • Low pay and limited total compensation (in 28 reviews)

More Pros and Cons

  1. "Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Firehouse Subs part-time

    Pros

    It was great working with a team. Firehouse really does want their work team to feel like a family. Also, the customers are mostly friendly, and the work is pretty easy.

    Cons

    While the work was easy, there was a lot of responsibility, for too little pay. The pay starts at minimum wage, and will go up slightly depending on your position.

    Advice to Management

    Pay your workers more, or try to lighten the work load if you can't do that.


  2. "Overall Positive Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff in Mount Prospect, IL
    Former Employee - Staff in Mount Prospect, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Firehouse Subs part-time (More than a year)

    Pros

    Decent pay for entry level
    Good hours and opportunities to work
    Great way to get used to working in a fast paced environment where multitasking and teamwork is paramount

    Cons

    There barely any training, most of it was hands on learning

  3. "Summer Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Firehouse Subs part-time

    Pros

    It is a nice working environment. Management is better than any place I've ever worked. Easy to work your way up in the company

    Cons

    It is only a minimum wage job.


  4. "Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Pocatello, ID
    Current Employee - Shift Leader in Pocatello, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Firehouse Subs part-time

    Pros

    For one the food is amazing, and the 1 on 1 with customers is my favorite. This is my first job and i'm 17, i felt that I've learned a lot of life experience at Firehouse Subs. Also the management is excellent along with the people i work with!

    Cons

    Not enough employees to cover shift if needed.

    Advice to Management

    Keep running the way we're functioning now, but maybe a little more help could help.


  5. "Best sandwich place in the area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Vernon Hills, IL
    Current Employee - Crew Member in Vernon Hills, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Firehouse Subs part-time (Less than a year)

    Pros

    Get half off on 1 sub you order.
    Free small drink can get free refills.
    Friendly workers who are happy to help.
    Lots of hot sauces that anyone who eats there can use for free.
    Has 2 iced tea machines one sweetened, one unsweetened.

    Cons

    The only bad thing is trying to decide what sub to buy, because all the subs are really good.

    Advice to Management

    Keep doing a awesome job at running Fire house subs.


  6. "Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Huntington, WV
    Former Employee - Shift Manager in Huntington, WV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Firehouse Subs full-time (More than a year)

    Pros

    It's a good place to work. Not a difficult place to have a job.

    Cons

    It's not career material. Not much chance of advancement. No benefits. No paid time off.

    Advice to Management

    No comment


  7. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Firehouse Subs full-time (Less than a year)

    Pros

    Mostly laid back, when you have a good team.

    Cons

    No benefits, managers work just as hard or harder than employees.

    Advice to Management

    Its franchise company, give your employees raises when you can.

  8. "Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Herndon, VA
    Current Employee - Team Member in Herndon, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Firehouse Subs full-time (Less than a year)

    Pros

    Best hot or cold subs in town.
    Teaches focus, task prioritization and work ethic.
    Serves the community and first responder groups.
    Mostly nice and easygoing customers.
    Great corporate values.

    Cons

    Orientation could be more formal or organized.
    Paperwork could be done quicker.
    Procedures/policies could be more consistent.

    Advice to Management

    Screen talent better to avoid turnover, disorganization and bad service.


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Manager in Jacksonville, FL
    Former Employee - Manager in Jacksonville, FL

    I worked at Firehouse Subs part-time (More than a year)

    Pros

    Flexible with hours, great management.

    Cons

    Little employment at some times.


  10. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Firehouse Subs part-time

    Pros

    good work environment/ good entry job for high school students

    Cons

    traditional fast food job slow times and really busy


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