Firehouse Subs 354 Reviews | Glassdoor

Firehouse Subs Reviews

Updated March 16, 2017
354 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Don Fox
116 Ratings

354 Employee Reviews

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Pros
  • Great Food, Fast Paced, Great Place to work (in 23 reviews)

  • There is also very flexible hours (in 23 reviews)

Cons
  • I honestly felt so overworked for minimum wage (in 27 reviews)

  • Low Pay, Small window of Promotion, Low Job Security (in 24 reviews)

More Pros and Cons

  1. "Working at firehouse subs is better than most fast food restaurants."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Hiram, GA
    Former Employee - Cashier in Hiram, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Firehouse Subs part-time (More than a year)

    Pros

    The hours are extremely flexible and the work is extremely easy. Compared to other fast food jobs working here doesn't have that fast food feel it's almost like working at regular restaurant.

    Cons

    Being understaffed is their biggest downfall sometimes one person is left doing a two person task by themselves which can put other people behind and makes progress slow.

    Advice to Management

    Better Training only two or three days as a trainee is not enough time to learn everything well enough to do your job well.


  2. "It was a great experience with much to learn from"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew in Jacksonville, FL
    Former Employee - Crew in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Firehouse Subs part-time (Less than a year)

    Pros

    You learn how to make great food, and exercise, public safety, customer service and cleanliness. Great work environment. Great people

    Cons

    Cooperate doesn't play and you will be watched closely. Never know who's watching even when no one is around. Can't eat free, but you get a 50% discount

    Advice to Management

    Upper management needs to push employees more to retain the proper information expected from them


  3. "Great management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Firehouse Subs part-time

    Pros

    Good starting job, great management, increases experience in fast food in an easier environment than other restaurants

    Cons

    Not the best avenue if you're needing more hours because there a good bit of employees for the size of the establishment.

    Advice to Management

    Keep it up!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Shift Leader"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Firehouse Subs full-time

    Pros

    Working here was Great. I love their subs

    Cons

    Customer service can suck sometimes


  6. "It's a Sandwich shop, not much more to it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Crew Member in San Diego, CA
    Current Employee - Part Time Crew Member in San Diego, CA

    I have been working at Firehouse Subs part-time (Less than a year)

    Pros

    Easy job, literall making sandwiches, cleaning, serving costumers.
    Really cool people work at mine.

    Cons

    Lunch rushes are a nightmare if you do not have a coordinated enough crew or no more than 2 or 3 people.


  7. "Pretty Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Chattanooga, TN
    Former Employee - Cashier in Chattanooga, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Firehouse Subs (Less than a year)

    Pros

    Very strict on keeping customers happy!!!

    Cons

    Some workers can be very rude to you sometimes


  8. "Shift Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Mesa, AZ
    Former Employee - Shift Leader in Mesa, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Firehouse Subs part-time (More than a year)

    Pros

    Fun environment to work In they try to make it engaging and help you really enjoy the people that you are working with.

    Cons

    Lack of respect nobody really follows any direction and not of lot of employees take their job seriously. Lack of communication between management and shift leads.

    Advice to Management

    More communication and more disciplinary action from upper management.


  9. "Average Job For The Average Joe"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader
    Current Employee - Shift Leader
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Firehouse Subs part-time (Less than a year)

    Pros

    Easy Work, Friendly Guests & Employees,

    Cons

    Low Pay, Can't afford to pay time and a half so don't expect to get over 40 hours,

    Advice to Management

    Needs to be more strict with the younger employees,


  10. "General Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Firehouse Subs full-time

    Pros

    Easy to learn and get experience in management.

    Cons

    salary for the hours and days per week(6-7) is not sufficent


  11. "Great starter job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Firehouse Subs part-time

    Pros

    Easy work and all that's expected of you is to be a decent human being.

    Cons

    It's only as bad as you make it.

    Advice to Management

    Chill. Things will get done, and the store isn't going to be set on fire if things don't all get done right away.



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