Firehouse Subs 345 Reviews | Glassdoor

Firehouse Subs Reviews

Updated February 20, 2017
345 reviews

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Full-time Part-time

345 Employee Reviews

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Pros
  • There is also very flexible hours (in 23 reviews)

  • Great Food, Fast Paced, Great Place to work (in 22 reviews)

Cons
  • I honestly felt so overworked for minimum wage (in 27 reviews)

  • Low Pay, Small window of Promotion, Low Job Security (in 23 reviews)

More Pros and Cons

  1. "Sloppy job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fun fast past environment that always brings joy

    Cons

    Slow, staff lagged off alot, there was alot of non communication going on

    Advice to Management

    DONT BE UNDERSTAFFED


  2. "Firehouse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Collierville, TN
    Current Employee - Crew Member in Collierville, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Firehouse Subs part-time (Less than a year)

    Pros

    The management consists of nice people.

    Cons

    The schedule is not consistent.


  3. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Jacksonville, FL
    Former Employee - Assistant Store Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Firehouse Subs full-time (More than 3 years)

    Pros

    Manager Meals, Full-time HQ store employee's pay 20% cost for health insurance

    Cons

    Not enough follow through with upper management


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Assistant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Columbus, GA
    Former Employee - Assistant Manager in Columbus, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Firehouse Subs part-time (More than a year)

    Pros

    Great environment you really get a chance to interact with the customers

    Cons

    The store in worked in was very small

    Advice to Management

    They're doing a very great job


  6. "An easy, entry-level food service job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marietta, GA
    Current Employee - Anonymous Employee in Marietta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Firehouse Subs part-time (Less than a year)

    Pros

    Discounts on food items, not very stressful, but can be at times with a high customer flow. Overall an easy job, just stick with the policies and handbook and it's not bad.

    Cons

    If you're a new hire as a crew member, you'll most likely be part time. It depends on which location you're at since, to my knowledge, many of them are franchises. As a part time employee, you will not get any benefits, and hours can and will vary greatly at times.


  7. "Team Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Firehouse Subs part-time

    Pros

    Environment was laid back when there were no customers. Job was easy. Good discounts on food. Management was easy to get along with.

    Cons

    Hours were always inconsistent always looking to cut cost through employee hours. Expected subs to be made in a fast time sacrificing quality. Does not pay well.

    Advice to Management

    Pay the employees more. Care about the quality of the sandwich not just the time it takes. Don't use boxes they are expensive and wasteful.


  8. "Food prep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Food Prep in Conyers, GA
    Current Employee - Food Prep in Conyers, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Firehouse Subs full-time (Less than a year)

    Pros

    The schedule works great for me

    Cons

    We work a lot of holidays


  9. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Montgomery, AL
    Former Employee - Cashier in Montgomery, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    coworkers
    Flexible hours
    Fun place to work because of course workers

    Cons

    Hours
    Management
    NO room for growth
    Pay
    Management unorganized

    Advice to Management

    It all starts with management, if management can't get it together the rest of the team wont


  10. Helpful (1)

    "At least full timepisode hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Firehouse Subs full-time (More than 8 years)

    Pros

    Good environment. Friendly co workers. 40+ hours weeks.

    Cons

    Been with the company for 7+ years full time not even making $10. No chance to be promoted. Got promised raises. Nothing happened. Too many 14 hour shifts. No benefits.

    Advice to Management

    Give people chances and benefits. More pay raises. Give your employes recognition of their work with out having to beg for a raise.


  11. "Assistant Manager"

    Star Star Star Star Star
    Current Employee - Assistant Manager in Jacksonville, FL
    Current Employee - Assistant Manager in Jacksonville, FL

    I have been working at Firehouse Subs (More than a year)

    Pros

    great coworkers food is good

    Cons

    no work life balance for management pay isn't great either



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