Fireman's Fund Insurance Reviews | Glassdoor

Fireman's Fund Insurance Reviews

Updated November 16, 2018
276 reviews

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2.8
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Fireman's Fund Insurance President and CEO Andrew Torrance
Andrew Torrance
68 Ratings

Employee Reviews

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Pros
  • "Good benefits, liked the people I worked with" (in 19 reviews)

  • "Good people and leaders who cared about the organization" (in 9 reviews)

Cons
  • "I experienced upper management to be very protective of their positions" (in 16 reviews)

  • "Where there was once a healthy balance of management to staff, the company is now excessively top heavy" (in 7 reviews)

More Pros and Cons

  1. "Fireman's Fund Ins Co was a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Business Analyst in Bethlehem, PA
    Former Employee - IT Business Analyst in Bethlehem, PA
    No opinion of CEO

    I worked at Fireman's Fund Insurance full-time (More than 10 years)

    Pros

    This was a company that provided opportunity for advancement even to those without a college degree. Training was very good.

    Cons

    was partly sold and partly moved up into the parent company leaving some of us without jobs, but that may work out well!


  2. "Support Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Job Seeker in Fresno, CA
    Former Employee - Job Seeker in Fresno, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Fireman's Fund Insurance full-time (Less than a year)

    Pros

    Great office space, good co-workers ample paid time off.

    Cons

    Too much office space. Unused cubicles.

    Advice to Management

    None did a great job!

  3. "hr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fireman's Fund Insurance full-time

    Pros

    Interesting projects and day to day interactions

    Cons

    Constant downsizing, every fall there we lay offs


  4. "So so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Fireman's Fund Insurance full-time

    Pros

    Good benefits, liked the people I worked with.

    Cons

    Owner Allianz was too involved, stifled success.

    Advice to Management

    Act more independently of owner. This was the downfall of the company.


  5. "So sad to see the ol' lady go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Novato, CA
    Former Employee - Business Analyst in Novato, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Fireman's Fund Insurance full-time (More than 10 years)

    Pros

    Excellent benefits and pay. Excellent teams.

    Cons

    The company was sold by the parent company and is now completely shut down.

    Advice to Management

    Bye.


  6. "Business Analyst specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fireman's Fund Insurance full-time (More than 5 years)

    Pros

    Good benefits and best people.

    Cons

    In some areas growth is staginated


  7. "Reorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Novato, CA
    Former Employee - Manager in Novato, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Fireman's Fund Insurance full-time (More than a year)

    Pros

    Good people and great cukture

    Cons

    Sale and restructure codes the firm

    Advice to Management

    The brand still has value so sell it

  8. "It was kind of a joke."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Novato, CA
    Former Employee - Senior Software Engineer in Novato, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fireman's Fund Insurance full-time (More than 10 years)

    Pros

    It was a full time job so that was nice.

    Cons

    Management was an absolute joke. They grade you on a scale of 1 to 5. Everyone always get a 3. So I busted my butt one year to get a four. The project I worked on got an award. The award went to the business guy. My review said basically "He walks on water, he is satisfactory". So the following year I realized hard work meant nothing, I never work one second of overtime, I just did what I was told. I got the same review. There were grade levels, I was an 11. I asked what I needed to do to get to be a 12. They said I could not be a 12, there were no openings. Two ladies that were managers got demoted and joined our team as 12's. They would not let me become a 12 but I had to train others.

    And this was funny, before I left there was this meeting that the VP said "was a discussion". Someone brought up a point and the VP had the nerve to put his hand up to his ear and go "did I hear a question there?" That VP Deems was so clueless he did not understand the difference between a discussion and a Q&A.

    And another funny moment, we had this HUGE project to install a purchased software package. We were a bit behind schedule. So what does management do? Every morning we had an hour long meeting with 20 people so we could discuss why we were behind schedule. Straight out of Dilbert.

    The Fund had the dumbest management team imaginable, no wonder the company no longer exists.

    Advice to Management

    No advice, the Germans were smart enough to realize you were useless.


  9. "Director"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fireman's Fund Insurance full-time

    Pros

    High wages, nice people, attractive campus, convenient cafeteria, generous bonus and if you are working for a good manager, life can be rosy.

    Cons

    Heavy on mid-management, low on workers. Overabundance of theorizing, analyzing, meeting and debating but no decision making or learning from past mistakes.

    Advice to Management

    Don't be afraid to make decisions, admit mistakes, hire and retain knowledgeable staff and let them do their job. Don't let bad managers abuse their team members. Remember that activity does not equate to productivity.


  10. "Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Manager
    Former Employee - Claims Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fireman's Fund Insurance full-time (More than 8 years)

    Pros

    It was steeped in history and philanthropy with first responders, specifically fire fighters and departments. Local leadership was strong. Fun place to work.

    Cons

    Senior leadership was out of touch; very top-heavy in upper management.