Fireman's Fund Insurance Reviews | Glassdoor

Fireman's Fund Insurance Reviews

Updated April 21, 2017
265 reviews

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265 Employee Reviews

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Pros
  • Company focused on work-life balance, put employees first (in 26 reviews)

  • Larger company, good benefits including 401k match (in 17 reviews)

Cons
  • I experienced upper management to be very protective of their positions (in 15 reviews)

  • The longest term staff managed to survive by hunkering down and avoiding the revolving door of management initiatives (in 7 reviews)

More Pros and Cons

  1. "Great people...AWFUL management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing in Novato, CA
    Former Employee - Purchasing in Novato, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fireman's Fund Insurance (More than 10 years)

    Pros

    Most co workers were great, an many, like family.

    Cons

    Back-stabbing management, who, after nearly 25 years with the company, threw more than 200 of us out the door like garbage. NOT the company I knew. It's a shame that a great company was destroyed.


  2. Helpful (1)

    "generally very positive experience until the end"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Specialist in Novato, CA
    Former Employee - Finance Specialist in Novato, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fireman's Fund Insurance full-time (More than 10 years)

    Pros

    Very positive work environment until its final year. Had several very good opportunities to transfer to different areas within the company.

    Cons

    Senior management decisions drove company to be sold. Unfortunate for most employees who have put in so many years of service.

    Advice to Management

    Sr managers at the top need to have a good clear strategy. This didn't happen happen, as evidenced by the revolving door number of CEOs over the past 10 years.


  3. "I enjoy working at FFIC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in O'Fallon, MO
    Current Employee - Customer Service Representative in O'Fallon, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent leadership, great culture and opportunities

    Cons

    Honestly, I do not have any cons.

    Advice to Management

    Continue to higher leadership that cares


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  5. Helpful (1)

    "Excellent benefits, but big room for improvement to bring systems more current."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Novato, CA
    Current Employee - Business Analyst in Novato, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Fireman's Fund Insurance full-time (More than 5 years)

    Pros

    Great people who were trying very hard to make it work. Great benefits & PTO.

    Cons

    Old systems and old ways of working with them.

    Advice to Management

    Good luck to all the wonderful people who have worked so hard in the last 50 years.


  6. Helpful (3)

    "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Novato, CA
    Former Employee - Anonymous Employee in Novato, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Fireman's Fund Insurance full-time (More than a year)

    Pros

    -Got to learn about how a big and old corporate functions
    -Good benefits, until recently
    -Some good people to work with

    Cons

    -In general, a lot of politics
    -Coworkers and boss made staying away from trouble as their priorities
    -Some people in management made work environment very hostile
    -A senior manager would often use threats to employees, such as asking work-from-home employees far away from office who needed the job what their contributions were
    -Casual conversations during breaks between coworkers would end up in a formal meeting with management
    -A number of coworkers seemed nice, until there might be a slight chance that they might be blamed for the most trifling matter. Then they would put you on the spot.
    -Extremely difficult system for IT to keep track of their work. Very prone to mistakes yet workers in IT had to be blamed for making the most minor mistakes
    -Auditing IT work has been a priority. However, no effort was made on how to let IT make fewer mistakes from the perspective of user interaction.

    Advice to Management

    Stop making changes constantly


  7. Helpful (2)

    "Poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in San Francisco, CA
    Current Employee - Finance in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company offers a people friendly environment, decent pay and benefits, and challenging projects. There are also opportunities for advancement.

    Cons

    The senior management team has been a revolving door. The sales leadership team has delivered very poor performance over the years.

    Advice to Management

    Find a sense of urgency. Put the right leaders in place with the right incentives so they stay in the job long enough to make a difference. Replace the sales leadership team that can deliver growth.


  8. Helpful (1)

    "FFIC has been good to me and will soon be no more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Novato, CA
    Current Employee - Senior Business Analyst in Novato, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fireman's Fund Insurance full-time (More than 10 years)

    Pros

    Marin location is great
    Good people to work with and a lot of longevity
    Lots of opportunities to do different jobs without leaving the company

    Cons

    Benefits keep getting cut
    A new CEO every time you turn around
    A new manager every time you turn around
    Opportunities for advancement not good

    Advice to Management

    Quit doing the same thing over and over expecting a different result. Which is what they have been doing, hence the demise of FFIC :(


  9. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Chicago, IL
    Current Employee - Claims Adjuster in Chicago, IL
    Recommends
    Neutral Outlook

    I have been working at Fireman's Fund Insurance full-time (More than a year)

    Pros

    Good benefits, excellent facilities and market leader in certain areas. Many opportunities to develop skills and grow and expand career potential

    Cons

    below market pay, frequent turnover.


  10. Helpful (2)

    "A dysfunctional company that is dying on the vine."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fireman's Fund Insurance full-time (More than a year)

    Pros

    Once one of the major insurance carriers, after numerous changes in management over the past decade, this company doesn't know where it is going. With Allianz sucking what is good about the Fund into it's grasp, there might be some hope left.

    Cons

    Management from Novato has little grasp of what the insurance market is really like. From their bubble in Northern California, it is hard for them to understand what the competitors are doing or what it is like in the trenches. No real opportunities for growth.

    Advice to Management

    Set upon a course of strategy and stick to it. Get management out of California and to Chicago or New York.


  11. Helpful (9)

    "Great company gone bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Claims and Risk Services in Orlando, FL
    Former Employee - Claims and Risk Services in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fireman's Fund Insurance full-time (More than 10 years)

    Pros

    Great place to work up until about 2007.

    Cons

    When the business struggled, waves of incompetent leaders with no business sense decided to blame the employees for their failings. A hostile culture was created with meaningless propaganda and slogans as a distraction while the company went into a death spiral.

    Advice to Management

    If you were in senior leadership between 2007 and 2013 you are personally responsible for the death of this company. Employees looking for new work would be well advised to avoid the companies that where you have sought refuge.



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