Firestone Complete Auto Care Reviews | Glassdoor
Firestone Complete Auto Care Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Firestone Complete Auto Care Reviews

    Updated July 19, 2017
    618 reviews

    Filter

    Filter

    Full-timePart-time
    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Damien Harmon
    9 Ratings

    618 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • Great Company to work for they offer strong benefits and good pay (in 48 reviews)

    • Good benefits, Gregg vision, strong compensation package too (in 39 reviews)

    Cons

    • Work Life Balance could be better (in 48 reviews)

    • Really long hours minimum 48 hours a week (in 112 reviews)

    More Pros and Cons

    1. Helpful (1)

      "A premier place to work????"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Technician B in Riverdale, GA
      Current Employee - Technician B in Riverdale, GA
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I have been working at Firestone Complete Auto Care full-time (More than 3 years)

      Pros

      Great benefits, Upward mobility, Good training programs, good employee discounts, excellent HR department....

      Cons

      Micromanaging upper management, terrible tire mounting equipment, disorganized tire shipments, under qualified store management, the good ole boy system is evident, over emphasis on customer needs, Vision 20/20 is a joke, excessively long hours for no pay

      Advice to Management

      Need to be closed on Sundays and all major holidays for more family time, vacation time should transferable from year to year, Vision 20/20 is a joke, revise your hiring process, need to close at 6pm daily, All stores should have at least one general service guy...

    2. "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager in Sacramento, CO
      Current Employee - Manager in Sacramento, CO

      I have been working at Firestone Complete Auto Care (More than 5 years)

      Pros

      They pay very well. Have state of the art equipment

      Cons

      No work life balance long hours

      3. Join the Firestone Complete Auto Care team
      See Our Latest Jobs

    3. "Technician"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Lead Technician in Goose Creek, SC
      Former Employee - Lead Technician in Goose Creek, SC
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Firestone Complete Auto Care (More than a year)

      Pros

      Decent pay and good people to work with.

      Cons

      No work and life balance. I was working 55-60 hours a week and as a technician was getting 40-50 of those hours paid to me.

      Advice to Management

      Think about your techs and their families. Think about working someone 60 hours a week and only paying them for 40 hours. Is it right?

    4. "Technician"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Technician in Topeka, KS
      Former Employee - Technician in Topeka, KS
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Firestone Complete Auto Care full-time (More than a year)

      Pros

      Great place to work and get experience.

      Cons

      Don't do a lot of heavy line work.

      Advice to Management

      N/A

    5. "Didn't make enough for the job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - ASE Certified Automotive Technician in Saint Louis, MO
      Former Employee - ASE Certified Automotive Technician in Saint Louis, MO
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Firestone Complete Auto Care full-time (More than 8 years)

      Pros

      Liked my most recent manager and co-workers. Formed tight bonds with fellow technicians. Awesome healthcare plan for reasonable premium. Also offers healthcare for part time employees.

      Cons

      Very high stress environment at times. Always seemed to be understaffed. Every year that passed, the company seemed to care less and less about technicians.

      Advice to Management

      After 10 years, was making the same as a dealership apprentice, even as an ASE Master Technician

    6. Helpful (1)

      "Retail Store Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Retail Store Manager in Canton, OH
      Current Employee - Retail Store Manager in Canton, OH
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Firestone Complete Auto Care full-time (More than 10 years)

      Pros

      The pay and benefits are good.

      Cons

      As an employee you are expected to work 50+ hours. As a manager you are expected to work 55-75 hours per week.

    7. "Senior Tech"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Technician in Chicago, IL
      Current Employee - Senior Technician in Chicago, IL
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Firestone Complete Auto Care full-time (Less than a year)

      Pros

      great work availability, Great manager and co workers, easy to make it if you are so inclined

      Cons

      not too many worth listing

    8. "Great Co ...if you like being micromanaged to death plenty of hours at low pay scale witch they don't fully explain."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Charlotte, NC
      Former Employee - Anonymous Employee in Charlotte, NC
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at Firestone Complete Auto Care full-time (More than 3 years)

      Pros

      Pay checks were always cashable there's plenty of hours at low pay ..
      They will hire if you can got a mirror and pass a drug test

      Cons

      Long hours micro managed to death by corporate office forced to push super high Interest credit upon people ...

      Advice to Management

      Test you customers like intelligent people not sheep

    9. "Firestone is a great place to work. Lots of room for advancement."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Manager of Tire Sales in Riverview, FL
      Former Employee - Manager of Tire Sales in Riverview, FL
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Firestone Complete Auto Care full-time (More than 8 years)

      Pros

      Great pay. You have to put the time in tho. Don't expect hand out. You need to earn it. Don't think if you don't have the certs your going to come in making the most money. You get paid what your worth. Put the numbers on the table.

      Cons

      Long hours. But ask anybody who has been in business long enough that is basic life of being in the automotive business.

      Advice to Management

      The only thing I could say is take notice of the small guy. Meaning if you have employees that want to make something of themselves and grow with the company and they put the time in, don't hire outside the company for higher position. If you have a employee who put the time in and been with company awhile there is a reason. Either they are good at what the do or they have at least made it this far bc they meant the requirements to stay with the company. Give that person the opportunity to grow. Not some outsiders.

    10. "great place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Store Manager Trainee in Myrtle Beach, SC
      Current Employee - Store Manager Trainee in Myrtle Beach, SC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Firestone Complete Auto Care full-time (Less than a year)

      Pros

      great discount plenty of overtime and fast growth based off performance.

      Cons

      managers should get paid better and bonus should be more for sales.

      Advice to Management

      need to get tech updated for your stores.

    Showing 618 of 629 reviews
    Reset Filters