First Advantage Investigative Services Reviews | Glassdoor

First Advantage Investigative Services Reviews

Updated September 19, 2017
6 reviews

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Richie Taffet
1 Rating

Employee Reviews

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  1. "Verification Specialist"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Advantage Investigative Services full-time

    Pros

    Great environment, if you know what you are doing as in task wise you have very little supervision. Hours of operation are perfect, once you are done with your work you can leave.

    Cons

    Supervisors have their favorites. There are so many people working in that company that not everyone talks to each other. They don't even know each other! Some people that are in the same dept talk about each other, which is very hateful. Company does not offer any opportunities to grow within the company and definitely no raise for what you deserve from the extra work.

    Advice to Management

    Work on getting new supervisors or have monthly meetings to help motivate the supervisors and employees to do better in their job. Most employees working there don't really care for what they do. Thus company needs motivation and decrease the favoritism that all employees do see!


  2. "Horrible Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at First Advantage Investigative Services full-time (Less than a year)

    Pros

    They have bathrooms and water fountains!

    Cons

    The system is a mess! I feel bad for the clients who use the shady service. We cant verify our own employees showing up to work let along a persons employment history...

    Advice to Management

    Run to the hills, the ship is sinking!

  3. Helpful (3)

    "Imminent Discrimination Lawsuit"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at First Advantage Investigative Services full-time

    Pros

    There are no pros working for this company. If you have any self respect and value your work ethic you will stay away.

    Cons

    Has continuously protected executive predators who have sexually harassed women while HR looked the other way. Many women were forced to resign once they reported the incidents to HR. The sales department has been systematically firing minorities and replacing with all males in a professional gentrification over the last six to nine months. They violated the ADA when they fired a Hispanic who had suffered a debilitating accident and was unable to fulfill all of his duties. Terrible place to work if you’re a minority, a woman or disabled.

    Advice to Management

    Follow the law. Discrimination, violating the ADA and condoning a sexually hostile working environment is illegal.


  4. Helpful (1)

    "Investigative Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at First Advantage Investigative Services full-time

    Pros

    No pros, this was hands down the worst employer I have ever worked for.
    Actually, one pro was the work itself was interesting but their processes for verifying information was archaic and sometimes not an accurate process.

    Cons

    Training consisted of a few days of shadowing the person I was replacing then I was expected to perform at 100% capacity. Upper management was rude, swore often and loudly, disciplined employees in front of everyone and yelled across the room to call someone into their offices to talk. I credit my not quitting sooner to the lower level supervisors who tried to prop up the team and tried to make the best of a bad situation.

    Advice to Management

    Learn to be professional and treat employees with respect. Create an actual training program and don't expect someone to know the job 100% after a few days of employment.


  5. Helpful (2)

    "Company lacking coherent leadership, structure or any incentive for employees to stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Writer/Investigator
    Former Employee - Writer/Investigator
    Doesn't Recommend
    No opinion of CEO

    Pros

    Work was challenging and interesting a lot of the time; pay was pretty good for the education/skill background needed (no advanced degree required, journalism/writing background doesn't usually command too much money)

    Cons

    The company is pervaded by a culture of paranoia, wildly inconsistent messages from management and an almost hilarious level of cronyism. It was virtually impossible to get straight answers as to why an approach to part of one report was good and that same approach to the same section of a different report was unacceptable. Editors made and demanded changes to reports without being able to ever explain why the changes were necessary, meaning it was impossible to keep from making the same mistakes in the future, leading to an enormous amount of wasted time. Employees gained favored or disfavored status very visibly and quickly and were subject to radically different treatment. Editors/supervisors were clearly understaffed and overworked. Editors' feedback was internally inconsistent, again making it tough to know how to do X or Y or Z "right" the next time. Some editors were straight-up cruel to the employees they didin't like. Management forced writers/investigators to regularly work unpaid overtime under the false pretense that they were salaried employees (they weren't - they were hourly wage employees).

    Advice to Management

    Just because someone was there when you were a scrappy little startup in Florida doesn't mean they're remotely competent to manage dozens of writers. Hire some editors externally who know what they're doing, have the guts to fire toxic personalities and for the love of god, develop some coherent system for teaching writers why certain things are written certain ways and why others are not. Every single writing shop on planet earth needs to have a coherent standard and expectations that are communicated consistently and clearly.


  6. Helpful (2)

    "Last Advantage"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investigator
    Former Employee - Investigator
    Doesn't Recommend
    No opinion of CEO

    Pros

    It was a job in a declining economy

    Cons

    Did not care about employees, only the ability to bill out for services at employee expense.

    Advice to Management

    Wake up