First American Bank Reviews | Glassdoor

First American Bank Reviews

Updated October 3, 2017
42 reviews

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3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Thomas Wells IV
11 Ratings

42 Employee Reviews

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  1. "Leadership Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American Bank full-time

    Pros

    Great training program and co-workers are great. Management is approachable and easy to talk to.

    Cons

    Would like more options for medical and dental plans.


  2. "Do it all banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at First American Bank full-time (More than a year)

    Pros

    You do it all! If starting out in your career in the retail banking enviornment. You do everything! Loans, customer service, teller, retention, remittance, and sales.

    Cons

    The training and benefits are not good! The training is very brief and company does not invest in their employees. The turnover is high in the branches. Not much room for advancement. Have to work almost every weekend!

    Advice to Management

    Invest in the employees more! Upgrade training!

  3. "Risk Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American Bank full-time (More than 10 years)

    Pros

    Challenging job which allowed me to learn and grow with the bank. Management has been very supportive of career growth and change. Not a lot of layers of management to deal with -

    Cons

    Conservative dress code, not as many benefit choices as larger bank.


  4. "Stable Financial Institution On An Aggressive Growth Trajectory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American Bank full-time

    Pros

    There are opportunities for growth and visibility to leadership on a local level. You are held to high standards, and you will be pushed to produce. However, this accountability brings out the best in you. If you're looking for just a "job", this isn't the bank for you. There are branch sales goals vs individual goals, which creates a healthy, cooperative sales culture. There are robust training programs offered, which will make you prepared to serve the customers regardless if you have previous banking experience. Compensation seems very competitive for the marketplace. Overtime is rare, which results in a predictable schedule and healthy work/life balance.

    Cons

    Some technology needs upgrades. The bank seems to be making investments in its infrastructure, but upgrades take time. There's a very conservative dress code as well. The bank is very conscious about the image we present externally, resulting in strict standards.

    Advice to Management

    Keep investing in technology to remain competitive with the larger banks. We can beat our competitors with service, but we will lose younger customers if we have inferior technology.


  5. "Commercial Loan Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First American Bank full-time

    Pros

    Work directly with upper management
    Room for growth
    Growing bank

    Cons

    Below market salary
    Little vacation time in first 5 years or until you are an officer of the bank

    Advice to Management

    Remember that your employees are your biggest asset


  6. "Dont take them at face value"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First American Bank full-time

    Pros

    friendly staff, co-worker, and collegues

    Cons

    more sales oriented than they claim to be

    Advice to Management

    better training and hire more qualified managers


  7. "Avoid if possile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at First American Bank full-time (More than 3 years)

    Pros

    good hours, nice co-workers, decent benefits

    Cons

    upper management does not care what you have to say, the company is run by 6 white males who meet every week and make every single decision, the pay is so low, and the dress code is stuck in the 1950s. If you are a woman or minority-- RUN

    Advice to Management

    Listen to your employees and be more open about listening to suggestions that are given about what would make employees happier.

  8. "Teller"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First American Bank part-time

    Pros

    It was a great location

    Cons

    OK location for what it was worth


  9. Helpful (1)

    "Think Twice"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at First American Bank full-time (More than 3 years)

    Pros

    Decent on boarding for new employees

    Cons

    The Senior Executive Management team changes goals so that the incentive is hard to achieve. They have a very small heart when it comes to employees becoming ill with a serious medical condition. Don't belittle employees after making a mistake without getting their side first.

    Advice to Management

    Rethink your Senior Retail Management and how they treat your staff who was extremely dedicated to your Company and staff.


  10. "Old culture, good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at First American Bank full-time

    Pros

    The people are very knowledgeable which provides a good learning environment. They also provide extensive training for retail banking. 10 paid holidays is a plus.

    Cons

    The company has an "old" culture feel. Can make you feel that it's not 2017.

    High deductible health plan, only 10 days vacation that has to be accrued, medical plan doesn't cover all preventative care, no vision insurance, no STD

    Advice to Management

    Offer better benefits, 10 days vacation accrual is not competitive in today's job market. Celebrate your employees.


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