First American Bank Reviews | Glassdoor

First American Bank Reviews

Updated May 9, 2018
47 reviews

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2.8
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Thomas Wells IV
12 Ratings

47 Employee Reviews

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  1. "Leadership Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American Bank full-time

    Pros

    Great training program and co-workers are great. Management is approachable and easy to talk to.

    Cons

    Would like more options for medical and dental plans.


  2. Helpful (1)

    "Learn to work for free"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent co-workers...that’s about it. If no opportunity for overtime is your thing then that would be the only other positive

    Cons

    Pay is horrendous with essentially next to no room for growth within your role. Upper management only cares for money. Happy to hire kids out of school for pennies and then allow you to leave after 2 years and start the process over again.

    Advice to Management

    Learn the definition of competitive pay and maybe your retention of employees will improve

  3. "Personal Banker"

    StarStarStarStarStar
    Former Employee - Personal Banker
    Former Employee - Personal Banker
    Doesn't Recommend

    I worked at First American Bank full-time (Less than a year)

    Pros

    Lots of training and resources

    Cons

    Very small staff, often unable to utilize lunch time for yourself as you may be asked to run to the vault or assist with a customer, provide override, etc. Micromanaged, very micromanaged.

    Advice to Management

    Please stop micromanaging and start trusting your very capable staff


  4. Helpful (3)

    "Environment is too conservative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Chicago, IL
    Current Employee - Branch Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at First American Bank full-time (More than 10 years)

    Pros

    I work with a great team at my branch! Love that small family feeling. Customers are great and appreciate the personalized service.

    Cons

    Sales, very little marketing support. Every time a branch does really well at something upper management changes how it counts on the incentive plan. Every thing is about the numbers. There managers that don’t know jack who are praised because of their sales but can’t run a branch right.

    Advice to Management

    Appreciate everyone customer are happy and stay because of the service we give the at the branch. Your changes are going to start running customers and staff away. Shoe more appreciation for staff in all branches


  5. "Leadership Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leadership Trainee in Elk Grove, IL
    Current Employee - Leadership Trainee in Elk Grove, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at First American Bank full-time (More than a year)

    Pros

    At first you feel important. Training staff was very friendly, but over states the level of growth, pay, opportunity, and culture.

    Cons

    No room for growth. The environment is completely conservative. Pay was overstated, raises are non-existent, and the culture completely lacks. The training facility is in a strip mall, from day one, I wish I would of known this reflects how conservative upper management is with keeping money to themselves.

    Advice to Management

    Replace the entire upper management board with the 20+ year employees still waiting to be promoted.


  6. "LEADERSHIP TRAINEE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First American Bank full-time

    Pros

    Small business, close ties with coworkers.

    Cons

    Not diverse, Slow pace, highly critical of new staff.


  7. "Do it all banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at First American Bank full-time (More than a year)

    Pros

    You do it all! If starting out in your career in the retail banking enviornment. You do everything! Loans, customer service, teller, retention, remittance, and sales.

    Cons

    The training and benefits are not good! The training is very brief and company does not invest in their employees. The turnover is high in the branches. Not much room for advancement. Have to work almost every weekend!

    Advice to Management

    Invest in the employees more! Upgrade training!

  8. "Risk Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American Bank full-time (More than 10 years)

    Pros

    Challenging job which allowed me to learn and grow with the bank. Management has been very supportive of career growth and change. Not a lot of layers of management to deal with -

    Cons

    Conservative dress code, not as many benefit choices as larger bank.


  9. "Stable Financial Institution On An Aggressive Growth Trajectory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American Bank full-time

    Pros

    There are opportunities for growth and visibility to leadership on a local level. You are held to high standards, and you will be pushed to produce. However, this accountability brings out the best in you. If you're looking for just a "job", this isn't the bank for you. There are branch sales goals vs individual goals, which creates a healthy, cooperative sales culture. There are robust training programs offered, which will make you prepared to serve the customers regardless if you have previous banking experience. Compensation seems very competitive for the marketplace. Overtime is rare, which results in a predictable schedule and healthy work/life balance.

    Cons

    Some technology needs upgrades. The bank seems to be making investments in its infrastructure, but upgrades take time. There's a very conservative dress code as well. The bank is very conscious about the image we present externally, resulting in strict standards.

    Advice to Management

    Keep investing in technology to remain competitive with the larger banks. We can beat our competitors with service, but we will lose younger customers if we have inferior technology.


  10. "Commercial Loan Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First American Bank full-time

    Pros

    Work directly with upper management
    Room for growth
    Growing bank

    Cons

    Below market salary
    Little vacation time in first 5 years or until you are an officer of the bank

    Advice to Management

    Remember that your employees are your biggest asset


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