First American Reviews | Glassdoor

First American Reviews

Updated May 25, 2017
593 reviews

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3.5
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First American CEO and Director Dennis J. Gilmore
Dennis J. Gilmore
141 Ratings

593 Employee Reviews

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Pros
  • They really strive to put employee's first and focus on work/life balance (in 31 reviews)

  • great boss and work environment (in 33 reviews)

Cons
  • Easy to lose work/life balance because there is so much work one can do (in 13 reviews)

  • Upper management cares more for money than people (in 20 reviews)

More Pros and Cons

  1. "A great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time

    Pros

    First American is a company that cares about its employees, as well as its customers and investors. My manager, like many others, is supportive, informative, open to new ideas, and supportive of good work/life balance.

    Cons

    Not a fan of the commute along the 405.


  2. "Not the greatest, but not terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Curative in Grand Rapids, MI
    Former Employee - Curative in Grand Rapids, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at First American full-time (More than a year)

    Pros

    The people there are incredibly knowledgable and understanding. The environment is casual and fun and the workspace is very open and bright. Pay is great.

    Cons

    A lot of turnover, a lot of mass lay offs due to need, and sudden. Hours are long sometimes stretching to 10-12 hour days every day during a busy season.


  3. "Proud to Work for First American!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (More than 10 years)

    Pros

    When asked where I am employed, I am proud to say First American (I couldn't say that about past employers). Working at First American I have really enjoyed the past 10 years I have been with them. I have been given career growth opportunities over the years because I have a very supportive management and HR team.

    Cons

    I would love to see First American plant drought tolerant plants.


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  5. "Human Resources"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (More than 3 years)

    Pros

    Beautiful campus; very supportive co-workers and work team; lots of independence; interesting projects; I thoroughly enjoy working at FA

    Cons

    Benefits not great; things move a little more slowly which can take time to get used to


  6. "wonderful team, positive work environment, beautiful campus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Approves of CEO

    I have been working at First American full-time (Less than a year)

    Pros

    -great people and leadership that care about your growth
    -collaborative, fostering atmosphere
    -supportive environment
    -competitive benefits
    -flexible working enviroment; very understanding of 'life'
    -lots of room for growth
    -100+ year old company, maneuvering into the 21st century
    -"3 generations"; great tenure among many employees, company has a solid mix of baby boomers, gen x, and millennials

    Cons

    -100+ year old company; some office fixtures and equipment a bit dated
    -compensation not as competitive as 'tech'; but solid for the industry

    Advice to Management

    i've only been w/ the team for about a month but the supportive environment, team, and overall direction of the organization is positive. looking forward to a long career w/ FAF.


  7. "First American Cares About Employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at First American full-time

    Pros

    First American cares about their employees and works hard to provide innovative programs and benefits to meet the needs of the workforce.

    Cons

    Complicated structure can be hard to learn as a new employee.


  8. "I Love Being Apart of the FA Family!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (More than 3 years)

    Pros

    They pay really well and have great benefits. They really strive to put employee's first and focus on work/life balance.

    Cons

    The departments are very siloed, which can be difficult at times.


  9. "Benefits Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Director in Santa Ana, CA
    Current Employee - Benefits Director in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (More than 10 years)

    Pros

    Total rewards, the environment and the people. Benefits and pay are competitive and fair but I find the people and the environment are the most attractive part of this company. Very family oriented and caring at all levels. Opportunities to grow and do different things exist througout the company.

    Cons

    We adapt and evolve slowly as an organization so do not expect overnight improvement. We eventually get there but patience is key.

    Advice to Management

    Keep doing what you're doing...it works!


  10. Helpful (1)

    "A stodgy sclerotic corporation doing its best to pretend it's a hip new startup."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Santa Ana, CA
    Former Employee - Software Developer in Santa Ana, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at First American full-time (More than 8 years)

    Pros

    Exposed to some interesting technology and worked with some good people.

    Cons

    Ended up with a poorly qualified and vindictive manager who actively sabotaged my career by lying about my contributions and regular badmouthing me to superiors and other team managers to cover his own failures and insecurity. But, hey, HR was there to back him up.

    Advice to Management

    You technical staff regularly and knowingly evades security policies and mandated compliance requirements. As a regulated financial institution, you may want to look into this.


  11. "Partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Texas in Magnolia, TX
    Current Employee - Texas in Magnolia, TX
    Neutral Outlook

    I have been working at First American part-time (More than a year)

    Pros

    Real estate development and investment firm working on a small scale currently closed to new investors

    Cons

    Small company limited advancement opportunity


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