First American Reviews | Glassdoor

First American Reviews

Updated November 22, 2017
669 reviews

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3.6
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Recommend to a friend
Approve of CEO
First American CEO and Director Dennis J. Gilmore
Dennis J. Gilmore
186 Ratings

669 Employee Reviews

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Pros
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More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (Less than a year)

    Pros

    People are awesome! Positive workplace.

    Cons

    I can't think of anything negative.


  2. "If all divisions could be the same"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First American full-time

    Pros

    I worked within a division of First American Title for almost 12 years, for the most wonderful group of Supervisors, team leads, and upper management. I felt it was just luck at first to get such great bosses, but then I was moved around to different departments and they were mostly all the same, because they learned from each other as they moved up in their positions. I was given opportunities to share ideas that were implemented and appreciated, along with knowing my family life was just as important if they needed me. I cannot say enough regarding these years at First American.

    Cons

    I was moved to another division within First American for what turned out to be my last few months with the company. It was as if I went to another company all together. There was no harmony among the groups that worked together, and it was almost as if they competed with each other instead of working as a team. I was nervous to speak up during calls as I was not sure of my job responsibilities due to lack of training, and then told I needed to "shine" so others knew that I was actually working? I was with that group for a few months before I was laid off. Those 3 months were not pleasant.

    Advice to Management

    I obviously cannot say which division is which, but I am sure it has to be obvious who the wonderful division is. . I loved my job, my team and the teams we worked along with. I was always told what a valued employee I was, and knew I could contact anyone that I needed help from. There was no stepping on toes, or that's not my job. It was just someone asking for help. Thank you for 12 wonderful years! There is no doubt in my mind why FA is a top company to work for.

  3. "Title Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Title Coordinator in Phoenix, AZ
    Current Employee - Title Coordinator in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (More than a year)

    Pros

    Great Company Culture and Opportunity to grow

    Cons

    Could not think about anything negative

    First American Response

    Nov 10, 2017 – Talent Acquisition Director

    Thanks for such a positive review. We couldn’t agree more—our people truly are the key to First American’s success. Appreciate you sharing your thoughts!


  4. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at First American full-time

    Pros

    Clean offices, onsite cafeteria, employee appreciation events

    Cons

    None to report at this time


  5. "Well run operation and management team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior ESCROW OFFICER in Portland, OR
    Current Employee - Senior ESCROW OFFICER in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (More than 5 years)

    Pros

    Pay, benefits, discounted stock purchase, generous PTO

    Cons

    Some high maintenance co-workers can cause issues in branch offices

    First American Response

    Nov 10, 2017 – Talent Acquisition Director

    Thank you so much for taking the time to write a review for us. So glad to hear our benefits are providing value to you. We really appreciate your honest feedback, and it helps us improve in the... More


  6. "Title searcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Title Searcher in Blackfoot, ID
    Former Employee - Title Searcher in Blackfoot, ID
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at First American full-time (More than a year)

    Pros

    Stable employment and nice co-workers

    Cons

    Very low pay for the work completed

    Advice to Management

    Share some of the wealth

    First American Response

    Nov 10, 2017 – Talent Acquisition Director

    Thank you for your feedback. We're sorry to hear you feel this way. At First American, we value employee opinions as we strive to maintain our Best Places to Work reputation. We continually work on... More


  7. Helpful (1)

    "Escrow Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Benefits, technology, training, clean work environment,

    Cons

    Pay, inconsistent management and not enough regard for local customers

    Advice to Management

    The constant changing of locations and job duties left it hard to ascertain what is truly expected in performance and responsibilities. There should be a better connection to allow for local market trends and expectations -vs- everyone conforming to standards thousands of miles away.

    First American Response

    Nov 10, 2017 – Talent Acquisition Director

    Thank you for taking the time to post a review. We appreciate all feedback.

  8. "Mixed Bag"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First American full-time

    Pros

    Great company; people are great

    Cons

    Not enough ways to move up


  9. "Sales DRTV"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great environment, training is wonderful. Warm environment. I was a top performer for a few years and if i didnt move back to Chicago i would be still working there. Food. Raffles. Great co workers

    Cons

    Not really any. Just better coffee! Haha

    First American Response

    Oct 20, 2017 – Talent Acquisition Director

    Thanks for such a positive review. We'll work on the coffee!


  10. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (More than 5 years)

    Pros

    This company really cares about it's employees. They offer us a wide range of benefits and a wellness program that is challenging and rewarding. I love working here.

    Cons

    I can't really think of any cons. I've worked for other companies and I think the benefits offered and the dollars paid stack up fairly against the others.

    First American Response

    Oct 20, 2017 – Talent Acquisition Director

    We strive to provide services and benefits to improve the health and welfare of our employees. We appreciate the dedication and hard work each of our great employees put into making First American a... More


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