First American Reviews | Glassdoor

First American Reviews

Updated June 22, 2017
608 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Approve of CEO
First American CEO and Director Dennis J. Gilmore
Dennis J. Gilmore
152 Ratings

608 Employee Reviews

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Pros
  • They really strive to put employee's first and focus on work/life balance (in 33 reviews)

  • great boss and work environment (in 36 reviews)

Cons
  • maintaining work life balance is a problem (in 15 reviews)

  • Upper management cares more for money than people (in 21 reviews)

More Pros and Cons

  1. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Jersey City, NJ
    Current Employee - Sales Associate in Jersey City, NJ
    Recommends
    Positive Outlook

    I have been working at First American full-time (More than 3 years)

    Pros

    Excellent benefits, compensation and working environment

    Cons

    Resistant to change and employee suggestions

    Advice to Management

    Be more forceful and decisive


  2. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in Santa Ana, CA
    Current Employee - Talent Acquisition Specialist in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (Less than a year)

    Pros

    The people! everyone is very friendly and helpful

    Cons

    I do not have any cons at this time :)

    Advice to Management

    N/A

  3. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sparks, NV
    Current Employee - Anonymous Employee in Sparks, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (More than a year)

    Pros

    I love that First American is good to their employees! Benefits are amazing and they pay great! Wish I had never left them 15 years ago. I love that our Division Manager Ryan Swede comes to visit and is on a first name basis. Easy to talk to and really wants to get to know you.

    Cons

    Can't think of any :)


  4. "Like Family but Bottom Line Trumps Good Talent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrator in Kansas City, MO
    Former Employee - Administrator in Kansas City, MO
    Approves of CEO

    I worked at First American full-time (More than 5 years)

    Pros

    Pay and benefits were great!

    Cons

    No room to grow in company.

    Advice to Management

    Instead of laying off talent, attempt to find something else within the company.


  5. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payoff Processor in Glendale, CA
    Former Employee - Payoff Processor in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First American full-time (Less than a year)

    Pros

    Friendly .great -co-worker I enjoy Woking for first american

    Cons

    I don't have any con for first american

    Advice to Management

    I have none


  6. Helpful (1)

    "Servicing QC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (More than a year)

    Pros

    It is a fun place to work.

    Cons

    No sick leave available and working remote is not an option. Pay is ok

    Advice to Management

    They say that People are First so the y should create flexible work schedules such as 4/40 or 9/80 or offer working remote.


  7. "A great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time

    Pros

    First American is a company that cares about its employees, as well as its customers and investors. My manager, like many others, is supportive, informative, open to new ideas, and supportive of good work/life balance.

    Cons

    Not a fan of the commute along the 405.

  8. "Not the greatest, but not terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Curative in Grand Rapids, MI
    Former Employee - Curative in Grand Rapids, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at First American full-time (More than a year)

    Pros

    The people there are incredibly knowledgable and understanding. The environment is casual and fun and the workspace is very open and bright. Pay is great.

    Cons

    A lot of turnover, a lot of mass lay offs due to need, and sudden. Hours are long sometimes stretching to 10-12 hour days every day during a busy season.


  9. "Be careful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at First American full-time

    Pros

    Decent benefits but nothing to ride home about

    Cons

    They over work you ! I was told I had a nice 8am to 430-5pm, but I am currently working 11-12 hr shifts .Under staffed, and everyone's work reflects on others so if your co workers aren't at a good pace your bound to work all day!!!

    Advice to Management

    This company doesn't give you the resources or training to succeed.


  10. "Proud to Work for First American!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (More than 10 years)

    Pros

    When asked where I am employed, I am proud to say First American (I couldn't say that about past employers). Working at First American I have really enjoyed the past 10 years I have been with them. I have been given career growth opportunities over the years because I have a very supportive management and HR team.

    Cons

    I would love to see First American plant drought tolerant plants.


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