First American Reviews | Glassdoor

First American Reviews

Updated October 18, 2017
656 reviews

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656 Employee Reviews

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Pros
Cons
  • maintaining work life balance is a problem (in 17 reviews)

  • Upper management cares more for money than people (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "Could be great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Title Coordinator in Cleveland, OH
    Current Employee - Title Coordinator in Cleveland, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at First American full-time (More than a year)

    Pros

    Massive company, many opportunities all over the country. If you are in the right department you can advance quickly. Great benefits.

    Cons

    Company continues to offshore or automate work to keep costs down. Internal divisions compete against each other in very unclear ways. Rampant cronyism.

    Advice to Management

    Carefully consider costs of offshoring and automating more and more work. Raise professional standards, encourage continuing education on all levels.


  2. "Very nice company to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    good culture
    nice work
    good name
    good work life balance..........................................

    Cons

    old tech
    less work
    variable salary

    Advice to Management

    more onsite opportunities for India office

  3. "Love it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (More than a year)

    Pros

    Awesome managers, laid pack atmosphere, ample opportunities for philanthropy, and interesting work.

    Cons

    I honestly don't have one. Sometimes the receptionist can be a little snarky? But she's a little old lady who'd seen a thing or two. I wouldn't mess with her.

    Advice to Management

    Keep up the great work.


  4. "Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Sales Coordinator in Chicago, IL
    Current Employee - National Sales Coordinator in Chicago, IL
    Doesn't Recommend
    Positive Outlook

    I have been working at First American full-time (More than 5 years)

    Pros

    There will always be job security

    Cons

    Management is not flexible and does not allow us to work from home, no room for growth.


  5. "Poor Management"

    StarStarStarStarStar
    Current Employee - Escrow in Santa Ana, CA
    Current Employee - Escrow in Santa Ana, CA

    I have been working at First American full-time (More than a year)

    Pros

    Its a large company, with nice perks such as: Rideshare incentives, holiday parties and nice cafe on campus.

    Cons

    Pay is low, leadership is not engaged, leads are not trained well, and lots of layoffs are the result. This place show little growth opportunity therefore, you have many stagnated and lifeless people. Someone needs to revamp the "frame of mind" here.

    Advice to Management

    Hold your managers/team leads responsible for engagement of their staff, you will see productivity increase.


  6. "Software Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First American full-time

    Pros

    Great place to work . Respectful Peers and Caring Management

    Cons

    Some processes are too bureaucratic.

    First American Response

    Sep 8, 2017 – Talent Acquisition Director

    Our people are key to helping us achieve our goal of becoming the premier title and settlement services provider. It’s why we put them—and you—first. Thanks for taking the time to share.


  7. "Top Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time

    Pros

    The company cares about people, and it shows. They are trying to move forward in the industry

    Cons

    HQ is the center of the universe, they can't embrace millennials

    Advice to Management

    Embrace technology and build for the future

    First American Response

    Sep 8, 2017 – Talent Acquisition Director

    Thanks for such a positive review. We couldn’t agree more—our people truly are the key to First American’s success. First American is proud of its multi-generational workforce. This diversity is... More

  8. Helpful (1)

    "Good company but too many people at HQ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at First American full-time (More than 5 years)

    Pros

    Good benefits, local office culture is great, HQ lets local offices do their thing.

    Cons

    Way too many people at HQ who spend time on needless projects and intranet, rather than directing those resources to local offices to improve workload response times.

    Advice to Management

    Eliminate 40% of positions in Santa Ana HQ, including in the E-suites, and don't hire anyone there for 6 months. See if you miss them.


  9. "P & C"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Analyst in Santa Ana, CA
    Current Employee - QA Analyst in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (Less than a year)

    Pros

    Every Friday is casual day and they are always brining in food. My management is great.

    Cons

    Benefits have a high deductible.


  10. "Escrow Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Escrow in Houston, TX
    Former Employee - Escrow in Houston, TX
    Recommends
    Positive Outlook

    I worked at First American full-time (More than 8 years)

    Pros

    Good benefits, many locations in large cities, lateral job opportunities

    Cons

    Slave drivers, will work escrow to the bone and put them out to pasture if you get old and haggard. "End of the month" takes priority over your personal life.

    Advice to Management

    When staff needs to leave for a kids ball game or spouses work event, cover for them. Do not tell them that their family comes second.


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