First American Reviews | Glassdoor

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First American Reviews

Updated January 19, 2018
691 reviews

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691 Employee Reviews

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Pros
  • They really strive to put employee's first and focus on work/life balance (in 41 reviews)

  • Good benefits, very lax work environment (in 46 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Escrow Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Benefits, technology, training, clean work environment,

    Cons

    Pay, inconsistent management and not enough regard for local customers

    Advice to Management

    The constant changing of locations and job duties left it hard to ascertain what is truly expected in performance and responsibilities. There should be a better connection to allow for local market trends and expectations -vs- everyone conforming to standards thousands of miles away.

    First American Response

    Nov 10, 2017 – Talent Acquisition Director

    Thank you for taking the time to post a review. We appreciate all feedback.


  2. Helpful (1)

    "Title searcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Title Searcher in Blackfoot, ID
    Former Employee - Title Searcher in Blackfoot, ID
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at First American full-time (More than a year)

    Pros

    Stable employment and nice co-workers

    Cons

    Very low pay for the work completed

    Advice to Management

    Share some of the wealth

    First American Response

    Nov 10, 2017 – Talent Acquisition Director

    Thank you for your feedback. We're sorry to hear you feel this way. At First American, we value employee opinions as we strive to maintain our Best Places to Work reputation. We continually work on... More

  3. Helpful (1)

    "Mixed Bag"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First American full-time

    Pros

    Great company; people are great

    Cons

    Not enough ways to move up


  4. Helpful (2)

    "Sales DRTV"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great environment, training is wonderful. Warm environment. I was a top performer for a few years and if i didnt move back to Chicago i would be still working there. Food. Raffles. Great co workers

    Cons

    Not really any. Just better coffee! Haha

    First American Response

    Oct 20, 2017 – Talent Acquisition Director

    Thanks for such a positive review. We'll work on the coffee!


  5. Helpful (2)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time (More than 5 years)

    Pros

    This company really cares about it's employees. They offer us a wide range of benefits and a wellness program that is challenging and rewarding. I love working here.

    Cons

    I can't really think of any cons. I've worked for other companies and I think the benefits offered and the dollars paid stack up fairly against the others.

    First American Response

    Oct 20, 2017 – Talent Acquisition Director

    We strive to provide services and benefits to improve the health and welfare of our employees. We appreciate the dedication and hard work each of our great employees put into making First American a... More


  6. Helpful (1)

    "FANTASTIC Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time

    Pros

    Very employee driven. Encourage good health, work, and family balance.

    Cons

    None, None, None, None, and None

    First American Response

    Oct 20, 2017 – Talent Acquisition Director

    Our people are key to helping us achieve our goal of becoming the premier title and settlement services provider. It’s why we put them—and you—first. Thanks for taking the time to share.


  7. Helpful (2)

    "Standard Corporate Gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Analyst in Santa Ana, CA
    Former Employee - Senior Systems Analyst in Santa Ana, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at First American full-time (More than 3 years)

    Pros

    Safe
    Clean
    Cafe On-Site
    Benefits (Stock Options)
    Freeway Close
    Airport Close
    Secure Parking

    Cons

    Salary
    Budget Priority
    Growth Opportunity
    Old Guard Management Style
    WAY Too Many Meetings, Not Enough Doing

    Advice to Management

    Many teams feel understaffed, overworked, and underpaid. Elevating the priority of budget/resources etc where and when it's needed, without it being an act of congress, will not only makes the members of those departments feel valued, but will improve the enterprise in short order. Example: [x] Department has been requesting 2 additional full-time resources to accommodate the 200% growth for over a year. Management Response: We'll give you an intern for 6-months.

    First American Response

    Nov 10, 2017 – Talent Acquisition Director

    Thank you for your feedback. We're sorry to hear you feel this way. At First American, we value employee opinions as we strive to maintain our Best Places to Work reputation. We continually work to... More

  8. Helpful (1)

    "Flexible Company with Great Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First American full-time

    Pros

    Opportunities to work from home.

    Cons

    May need to put in time doing something you don't like before getting opportunity to do what interests you.

    Advice to Management

    I've had two types of managers so far. Kind of honest and honest. The honest managers get better results from their team in my experience.


  9. Helpful (1)

    "G6od Company to work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First American full-time

    Pros

    Work Environment is good. Good work Life Balance

    Cons

    Salary Structure. Recent Layoffs

    First American Response

    Oct 20, 2017 – Talent Acquisition Director

    We're glad you've had a positive experience working with the talented people here at First American. Thanks for taking the time to share.


  10. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Midland, MI
    Former Employee - Sales Associate in Midland, MI
    Recommends
    Positive Outlook

    I worked at First American full-time (More than a year)

    Pros

    Motivating boss, easy to work for, lots of positive feedback

    Cons

    On the road a lot

    First American Response

    Oct 20, 2017 – Talent Acquisition Director

    Thank you for sharing your feedback on your experience with First American. We strive to empower our employees to provide superior customer service. When our former employees share their... More


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