First Citizens Bank "work environment" Reviews | Glassdoor

First Citizens Bank Employee Reviews about "work environment"

Updated Jun 26, 2019

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3.7
76%
Recommend to a Friend
91%
Approve of CEO
First Citizens Bank CEO Frank B. Holding Jr.
Frank B. Holding Jr.
154 Ratings
Pros
Cons
  • "Too much upper management telling lower employees what to do(in 8 reviews)

  • "When I left in 2007, there was little room for advancement and salaries were not very competitive(in 7 reviews)

More Pros and Cons

Reviews about "work environment"

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  1. "Financial Sales Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at First Citizens Bank full-time

    Pros

    Great salary and work environment

    Cons

    None come to mind

    First Citizens Bank2017-10-08
  2. Helpful (1)

    "Good place to work but need to network to move up."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - SSR3 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at First Citizens Bank full-time for more than a year

    Pros

    Good work environment depending on the branch. Great people, good benefits. Room to move up.

    Cons

    Not great pay unless you move up and they are a stereotypical big bank so they push and push and push and micro manage and push sales like credit cards or loans to people who have no business having one and will never be able to pay it. *they expect tellers to be lawyers and give legal advice and fully explain legal contracts without going to law school.

    Advice to Management

    Chill on the goals and tracking every single thing and pay more. Get back to small town roots instead of impressing shareholders.

    First Citizens Bank2019-06-26
  3. "Overall a good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - DAC Employee in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Citizens Bank full-time for more than 8 years

    Pros

    Depending on which department/group you work in you have teams that work well together. New ideas are appreciated for a better work flow and work environment. Benefits are better than most places and 401k is matched at 6%.

    Cons

    Depending on the department/group you work with you can have individuals that are difficult to get along with. Some managers show favoritism to a select few.

    Advice to Management

    Listen to your staff when issues are brought to your attention so that things can be worked on rather than having people get frustrated and leave for other departments or alternate outside employment.

    First Citizens Bank2018-10-26
  4. "Heads Down work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loss Prevention Analyst in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at First Citizens Bank full-time for more than a year

    Pros

    Consistent and no curve balls Nice work environment, management truly cares and listens. They do their best to make it a fun and friendly environment.

    Cons

    Real head down kind of work Can sometimes get meticulous.

    First Citizens Bank2018-05-10
  5. Helpful (2)

    "Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at First Citizens Bank for more than a year

    Pros

    Pleasant work environment. Friendly staff.

    Cons

    Limited branch referrals. Priority given to senior employees.

    First Citizens Bank2018-02-03
  6. "Business Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at First Citizens Bank full-time

    Pros

    Fast paced work environment everyday

    Cons

    a little out dated in the technology used

    First Citizens Bank2018-01-18
  7. "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Approves of CEO

    I have been working at First Citizens Bank full-time for more than 8 years

    Pros

    Great work environment and people. Lots of growth opportunity.

    Cons

    Must be a self starter no formal training program.

    First Citizens Bank2017-07-11
  8. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Teller in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Citizens Bank

    Pros

    Friendly work environment. Customers are for the most part enjoyable to help. The hours are good and the benefits are great.

    Cons

    Pay is lower than other banks. The technology seems a little behind other banks. Sometimes the interest rates were not comparable to other financial institutions.

    Advice to Management

    Need to be present more

    First Citizens Bank2017-07-05
  9. "Central Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Contractor - Financial Analyst in Raleigh, NC
    Approves of CEO

    I have been working at First Citizens Bank for more than 5 years

    Pros

    Very friendly people and a friendly working environment

    Cons

    less Diversity . The bank needs to do more in bringing people from different background

    First Citizens Bank2017-07-18
  10. "Financial Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Citizens Bank full-time

    Pros

    Good benefits and work environment

    Cons

    Promotions are hard to obtain

    Advice to Management

    Advance training for associates that desire more in the financial industry

    First Citizens Bank2017-06-22
Found 21 reviews