First Convenience Bank Reviews | Glassdoor

First Convenience Bank Reviews

Updated September 15, 2017
181 reviews

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2.9
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Terry Tuggle
64 Ratings

181 Employee Reviews

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Pros
  • The people, for the most part, are fun to work with (in 6 reviews)

  • incentive checks, mostly college students (in 9 reviews)

Cons
  • Not good work life balance folks (in 13 reviews)

  • Also the sales goals are ridiculous (in 25 reviews)

More Pros and Cons

  1. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Convenience Bank part-time

    Pros

    I really enjoyed working with my co-workers. My managers were very caring and nice. Great place to work in a team setting.

    Cons

    Hourly pay was low. Had to work on weekends


  2. "personal banker supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Convenience Bank full-time

    Pros

    • Assist customer's transaction
    • Fix issues with their personal bank account
    • Assist customers with educating them on how to utilize their bank accounts to the fullest potential and remain free from fees.

    Cons

    none love interacting with people to meet their financial needs

  3. "Loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at First Convenience Bank part-time

    Pros

    Being a teller and helping people with transactions.

    Cons

    Marketing , walking around looking for people in the store to open accounts.


  4. "Open 7 days"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Convenience Bank full-time

    Pros

    You get a bonus every month if you reach your goal

    Cons

    HArd to have a social life since they are open 7 days a week


  5. "Sales Sales Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at First Convenience Bank full-time

    Pros

    Flexible work schedule, broad range of skills for resume building

    Cons

    Stressful sales environment, high turnover, salary


  6. "First Convenience Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Supervisor in Albuquerque, NM
    Former Employee - Supervisor in Albuquerque, NM
    Doesn't Recommend
    No opinion of CEO

    I worked at First Convenience Bank full-time (Less than a year)

    Pros

    -Effective job fairs: they interview on the spot and offer employment by the next day
    -Supposedly fast promotions

    Cons

    I only worked 2 days and decided it's not for me. I was over qualified for the position, but besides that, there was a pay rate discrepancy that wasn't resolved. I was offered one amount over the phone, and then showed up two weeks later complete new hire paperwork only to find out the pay had been decreased. The unprofessionalism around the matter was concerning. They didn't take the feedback to: submit initial offers to candidates in writing (to later avoid any discrepancy issues). So... they continue to choose to remain non transparent about the issue. Plus another new hire from a different location had a lower pay discrepancy issue the same hire date as me. Uh oh... I smell foul bait and switch practices going on.

    A coworker of my mine also mentioned to me about their "parties". When the branch hasn't hit their sales goal by the end of the month, all employees stay 4 hours after closing time to market Walmart customers until about 10pm, to try to obtain new checking accounts. They don't pay overtime, so they would most likely adjust less hours elsewhere in the week. Yikes! Not good work life balance folks... or morale... or pay.

    Advice to Management

    When offering a candidate a position over the phone, follow up with an email re-capping the phone call with the basic info of pay rate and position, contingent upon the background check.

    Don't do punishment marketing for starters, let alone for four hours at night after a long day. There really isn't any excuse for that. I have a business degree and management experience, and have done sales most of my career. The way 1stCB runs things spells out to the employees: that you don't really care about work life balance, morale, or that you value trust (with pay).


  7. Helpful (1)

    "Personal Banker II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at First Convenience Bank part-time

    Pros

    The only pro I would say is that the company will basically hire anyone since it seems like there is a high turnover. As long as you're 18 with GED or high school diploma and cash handling experience, you'll qualify. If you meet and surpass your sales goal you will do great regardless. Worked

    Cons

    The company is purely concerned on your sales. You will constantly be scrutinized by management to open new accounts. Favoritism. Favoritism. Favoritism.

    Advice to Management

    Look at all aspects of the banking center, not solely on the sales.

  8. "It is a high-pressure sales job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at First Convenience Bank full-time

    Pros

    - Cool coworkers
    - Nice workplace environment
    - Room for advancement if you are good at sales

    Cons

    - Cares more about meeting sales goals than current customers
    - High stress/pressure on selling accounts
    - Poor Work/Life balance


  9. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at First Convenience Bank full-time

    Pros

    None that I can say.

    Cons

    Pay is lower than almost every bank out there, you work with people who are VERY unprofessional. I worked at many locations when I would go for sales blitz and most the staff there talked about things that they shouldn't as well as played music that is NOT work appropriate at all. As a supervisor i was getting paid next to nothing for the amount of work that was being put in. Not to mention you're basically talking people into opening accounts that they have no desire to have at all.

    Advice to Management

    Hire people who actually act professional vs just bodies to fill up positions.


  10. Helpful (1)

    "Horrible...run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in DeSoto, TX
    Former Employee - Anonymous Employee in DeSoto, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at First Convenience Bank (More than 3 years)

    Pros

    I left as a senior personal banker and was there about 3 years. I was top sales person of the quarter and month and still didn't get to be a supervisor. The only pro is that you didn't need to have experience. I was working at Walmart and then got hired from there.

    Cons

    The starting pay for me for a pb1 was $11hr and I ended at 12.50 hr. You won't learn anything about being a real banker here or even finance. It's all stress and sales.

    Advice to Management

    You are losing good employees and keeping the ones who are no good for you. Just because they can get accounts doesn't mean they know anything about actual banking or finance or preparing customers for the future.


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