First Data Reviews in Atlanta, GA | Glassdoor

First Data Atlanta Reviews

Updated August 12, 2017
238 reviews

Filter

Filter

Atlanta, GA Area

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
First Data Chairman and Chief Executive Officer Frank Bisignano
Frank Bisignano
124 Ratings

238 Employee Reviews

Sort: PopularRatingDate

Pros
  • Good company for work life balance (in 62 reviews)

  • Good work from home arrangement (in 41 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Good work place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Atlanta, GA
    Current Employee - Senior Software Engineer in Atlanta, GA

    I have been working at First Data full-time (Less than a year)

    Pros

    Good professional talented team mated to work with.

    Cons

    Weak middle management and lacks agile decision making.


  2. Helpful (4)

    "Lacking much to be such a huge part of the payments industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at First Data full-time (Less than a year)

    Pros

    Location, people are friendly

    Cons

    pay, growth, mismanagement, outdated systems, no accountability from dept to dept

    Advice to Management

    Pay your employees what theyre worth

  3. Helpful (6)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Atlanta, GA
    Former Employee - Anonymous in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    I worked at First Data full-time (More than 10 years)

    Pros

    If you love raw homosexuality shoved down your throat you'll love it here. Very difficult place for a conservative white man.

    Cons

    They use veterans for Federal tax breaks. Employees are meaningless to them as I've seen too many loyal employees with decades of service discarded like sewage. First Data has the highest debt in Georgia, yet the highest paid CEO. These people are crooks.

    Advice to Management

    Don't make hotheaded, rash decisions based without considering all the data - there are always 2 sides to every story. The saying "Perspective is Reality" is false. Perspective is perspective, reality is reality - the two are not interchangeable.


  4. Helpful (3)

    "Needs love and care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Director in Atlanta, GA
    Former Employee - Regional Sales Director in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at First Data full-time (More than 3 years)

    Pros

    Good products and room to grow. Many good resources in the industry started at First Data in the early years.

    Cons

    Executive Management is only focused on revenue, not net growth. Customer service is failing in multiple areas and it needs to come up to the same level as the products and services offered.

    Advice to Management

    Consider investments to improve customer service and not just products. Good customer service rounds out the overall solution keeping more customers instead of trading existing customers for new customers.


  5. "IT Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Director in Atlanta, GA
    Current Employee - IT Director in Atlanta, GA

    I have been working at First Data full-time (More than 10 years)

    Pros

    Innovative approach to client solutions. Opportunities to learn about a variety of payment technologies and systems. Equity sharing with all employees.

    Cons

    Currently no 401K match policy.


  6. Helpful (2)

    "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in Atlanta, GA
    Current Employee - Assistant in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at First Data full-time (More than a year)

    Pros

    My manager, my manager, my manager.

    Cons

    Lack of accountability, lack of team environment.


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Atlanta, GA
    Current Employee - Vice President in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than 10 years)

    Pros

    Leader in the credit card and electronic payment industry

    Cons

    None to report at the moment

    Advice to Management

    Continue to develop staff from within

  8. Helpful (1)

    "National Account Manager"

    StarStarStarStarStar
    Former Employee - National Account Manager in Atlanta, GA
    Former Employee - National Account Manager in Atlanta, GA

    I worked at First Data full-time (More than 10 years)

    Pros

    Relationships with clients and colleagues, interactions with various stakeholders, ability to network across work groups.

    Cons

    Lack of work/life balance. Time off means a lot of work when you return.

    Advice to Management

    Consider employee needs more to prevent turnover.


  9. Helpful (4)

    "Join with eyes wide open"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Product in Atlanta, GA
    Current Employee - Vice President Product in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at First Data full-time (More than 3 years)

    Pros

    nice people and some very knowledgeable people

    Cons

    too much fat & way too many politics - can't get anything done. so focused on short term cost savings they aren't investing for the future - including the employees

    Advice to Management

    starts with the leadership at the MC Top level - they are incentivized to focus on short term wall street guidance and therefore decisions about investments, strategic long term vision (there is no vision actually) is all lip service. My best advice is pick the most critical investments and kill all the other pet projects - it will give you focus on the path for next 3-5 years. Too many folks with hands tied at First Data in senior positions taking space and money on things the MC will never take forward. Time for a technology/product President to come in.


  10. "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Atlanta, GA
    Current Employee - Business Analyst in Atlanta, GA
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than a year)

    Pros

    Good experiences, good work life balance, the company is on its way up and improving everyday. Growth dependent on employee making their own growth and development.

    Cons

    Large company with teams not all on the same page. Some move fast and looking to improve while others want to remain doing everything as it was always done.


Showing 238 of 1,807 reviews
Reset Filters