First Data Reviews

Updated May 30, 2020

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2.9
42%
Recommend to a Friend
48%
Approve of CEO
First Data Chairman and Chief Executive Officer Frank Bisignano
Frank Bisignano
1,177 Ratings
Pros
  • "Great people to co-work and they all are professional(in 132 reviews)

  • "Work with good people, good equipment(in 92 reviews)

Cons
  • "It used to be a great company, the benefits were great, the retirement plan was awesome (401K match), I wasn't worried about getting laid off(in 166 reviews)

  • "Upper management does not consider workers views(in 89 reviews)

More Pros and Cons
  1. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Engineer 

    I have been working at First Data full-time for more than 3 years

    Pros

    Good benefit, growth, friendly environment

    Cons

    No work from home policy

    First Data2020-02-27
  2. "Lots of room for advancement."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Hagerstown, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Data full-time for more than 10 years

    Pros

    There are a lot of different departments to advance your knowledge of the industry.

    Cons

    Being on the phones within the call centers is a tough job. However, there are opportunities to advance to Management and beyond.

    Continue reading
    First Data2020-05-27
  3. "Depends on where you work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance/Accounting in Hagerstown, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at First Data full-time for more than 5 years

    Pros

    Benefits are good - corporate atmosphere is average

    Cons

    Regular layoffs - unpredictable workloads - you are just a number

    First Data2020-05-06
  4. "Not reccomended"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - MAG Representative in Hagerstown, MD
    Doesn't Recommend

    I worked at First Data full-time for more than 5 years

    Pros

    Co-workers were nice and made some great friends.

    Cons

    Upper-level management showed too much favoritism. Would give you bad ratings on jobs you did that you were not trained for.

    First Data2020-05-15
  5. Helpful (2)

    "Ok, short-term work"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Contact Center Technical Specialist in Hagerstown, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at First Data full-time for less than a year

    Pros

    Not much in terms of pros

    Cons

    Too many to count. Avoid at all cost.

    Continue reading
    First Data2020-04-01
  6. "Great Company for Growth"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at First Data full-time for more than 5 years

    Pros

    Great pay and outstanding company for promotion.

    Cons

    More professional training and development is needed.

    Continue reading
    First Data2020-03-04
  7. Helpful (1)

    "ok"

    2.0
    Current Employee - Production Operator in Omaha, NE

    I have been working at First Data full-time

    Pros

    great benefits and a great tuition reimbursement plan

    Cons

    low pay, no room to move up within the company

    First Data2020-02-28
  8. "Great private ems company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - EMT-B in Columbus, OH
    Recommends
    Positive Outlook

    I worked at First Data full-time for more than 5 years

    Pros

    hours pay work/life balance manager can be stressed if workload is heavy

    Cons

    Can be stressful at times

    Continue reading
    First Data2020-02-13
  9. Helpful (2)

    "Terrible job"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Consultant in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at First Data full-time for less than a year

    Pros

    flexibility with working from home

    Cons

    little to no assistance from management

    Continue reading
    First Data2020-03-09
  10. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Processing Specialist in Hagerstown, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Data part-time for less than a year

    Pros

    Good Benefits for Families Decent Pay for the Area Motivation / Caring Management Decent Work Environment Opportunities for Advancement Supportive to Student Schedule

    Cons

    Background Check Takes a While More Training Needed

    Continue reading
    First Data2020-01-30
Found 2551 reviews