First Data Reviews | Glassdoor

First Data Reviews

Updated November 18, 2018
2,316 reviews

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2.9
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First Data Chairman and Chief Executive Officer Frank Bisignano
Frank Bisignano
1,046 Ratings

2,316 Employee Reviews

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Pros
Cons
  • "No 401k match, although there is an employee stock purchase plan that is reasonably attractive" (in 113 reviews)

  • "Work/Life balance compromised at times" (in 71 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "Business/Systems Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Systems Consultant in Jersey City, NJ
    Current Employee - Senior Business Systems Consultant in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than 10 years)

    Pros

    Provides opportunity to grow and establish a firm basis in all aspects of a job. Most managers accept and appreciate self-starters and allow for autonomy.

    Cons

    Not much that I would say that's a con as it relates to First data - I've always found the organization to be respectful and attentive to its employees.


  2. "Best job i ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Plenty of opportunities great pay

    Cons

    I honestly don't have any

  3. Helpful (331)

    "Anonymous former employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people at First Data are great! That's it, nothing else. Don't come to FD. Everyone is trying to get out.

    Cons

    Everything. Stay far away. They bring you here and then do everything to screw their employees. Cut all benefits, misrepresented stock opportunity to new hires - blatantly lied. No 401k match. No regard for employees - viewed as easily replaceable. Wouldn't know talent if it hit them in the face - and don't know how to develop and engage their talent. Lie to employees about everything and put a 'spin' on everything. No integrity, 0 ethics. The worst company I have ever worked for. Would never refer an enemy here. CEO is constantly devising new ways to take money from employees. What company pays more stock than cash to the majority of employees? First Data. CEO may have been good at Chase but why wasn't he next in line for CEO? He has no people skills and just doesn't give a hoot about employees. Too much more to list. Stay away.

    Advice to Management

    Your 'owner-associates' are not stupid - they see right through you. Do some research - if you want to increase the stock price, focus on your employees - there is a direct linkage there. Stop thinking you know everything and listen to the ideas of others. This isn't the 1980s... Your management skills need to progress and change with the times. FD is a good company, but you are bringing it down.


  4. Helpful (5)

    "Time to get out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at First Data full-time (More than 3 years)

    Pros

    Great place to start a career in IT. I learned a lot while I was here.

    Cons

    I think senior management is full of arrogant morons. They have no idea what is going on in the company. Things break down pretty rapidly above the director level. There are also lots of people here that get paid ridiculous amounts of money despite having zero capability to fulfill their roll. Many people have decided to leave this company for better opportunities.

    Advice to Management

    Pull your giant heads out of your butts.


  5. Helpful (2)

    "So far so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Hunt Valley, MD
    Current Employee - Senior Accountant in Hunt Valley, MD
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at First Data full-time (More than 10 years)

    Pros

    My management team is the best bar none. Not micromanaged, good work life balance encouraged.

    Cons

    Constant layoffs are very unnerving.

    Advice to Management

    Find other ways to cut expenses. Too many knowledgeable tenured people are being let go.


  6. Helpful (2)

    "Implementation Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Data full-time

    Pros

    First Data has a great management twam.

    Cons

    There were several company wide downsizing events


  7. Helpful (1)

    "Sr Application Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Applications Developer in Omaha, NE
    Former Employee - Senior Applications Developer in Omaha, NE
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at First Data full-time (More than 3 years)

    Pros

    Working with the engineering staff and software developers was amazing. Each person was an expert in their field dedicated to the product and company

    Cons

    I'm not sure the management really knew what they were doing. How can a company that processes two-thirds of all financial transactions in the country be unprofitable?

    Advice to Management

    Learn to value the developers that create your products.

  8. "Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Data full-time

    Pros

    Good benefits and work environment

    Cons

    Like most most places advancing means you need to know someone


  9. "buypass"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buypass in Hagerstown, MD
    Current Employee - Buypass in Hagerstown, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at First Data full-time (More than 3 years)

    Pros

    good company, not much in the way of keeping employs so you get to met a lot of new people

    Cons

    Money wasn't the best. once you get put on 3ed shift you stay unless your friends with a manger in another department then you can get out they can pull you and not tell your manger

    Advice to Management

    nothing keep underpaying it keeps up the stock


  10. "Ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Architect in Atlanta, GA
    Current Employee - IT Architect in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at First Data full-time (Less than a year)

    Pros

    Good tools and technologies

    Cons

    very slow in making changes


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