First Data Reviews | Glassdoor

First Data Reviews

Updated March 22, 2019
2,410 reviews

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2.9
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First Data Chairman and Chief Executive Officer Frank Bisignano
Frank Bisignano
1,102 Ratings

Employee Reviews

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Pros
  • "Good company for work life balance" (in 74 reviews)

  • "Work from home, and partnership with local banks, branch managers and payroll representatives" (in 46 reviews)

Cons
  • "No 401k match, although there is an employee stock purchase plan that is reasonably attractive" (in 114 reviews)

  • "Work life balance and nothing else" (in 73 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DCS in Chandler, AZ
    Current Employee - DCS in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than 5 years)

    Pros

    Good compensation, great work environment

    Cons

    None that i can think of


  2. Helpful (2)

    "Great company, getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than 3 years)

    Pros

    Growth industry with really interesting initiatives that will change the payments industry

    Cons

    Benefits not as generous, but salary is fine.

    Advice to Management

    Close on Fiserv deal, and keep changing the world.

  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Sugar Land, TX
    Former Employee - Customer Service Representative in Sugar Land, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Data full-time (More than a year)

    Pros

    I enjoyed my time at first data. Good work environment, good training, leadership was good

    Cons

    Base pay a little low

    Advice to Management

    Keep up the good work


  4. "Stable job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Transmission Specialist
    Current Employee - Data Transmission Specialist

    I have been working at First Data full-time (More than 3 years)

    Pros

    Stable work environment, great mentors

    Cons

    No room for growth, some managers need to follow HR policies.


  5. Helpful (347)

    "Anonymous former employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people at First Data are great! That's it, nothing else. Don't come to FD. Everyone is trying to get out.

    Cons

    Everything. Stay far away. They bring you here and then do everything to screw their employees. Cut all benefits, misrepresented stock opportunity to new hires - blatantly lied. No 401k match. No regard for employees - viewed as easily replaceable. Wouldn't know talent if it hit them in the face - and don't know how to develop and engage their talent. Lie to employees about everything and put a 'spin' on everything. No integrity, 0 ethics. The worst company I have ever worked for. Would never refer an enemy here. CEO is constantly devising new ways to take money from employees. What company pays more stock than cash to the majority of employees? First Data. CEO may have been good at Chase but why wasn't he next in line for CEO? He has no people skills and just doesn't give a hoot about employees. Too much more to list. Stay away.

    Advice to Management

    Your 'owner-associates' are not stupid - they see right through you. Do some research - if you want to increase the stock price, focus on your employees - there is a direct linkage there. Stop thinking you know everything and listen to the ideas of others. This isn't the 1980s... Your management skills need to progress and change with the times. FD is a good company, but you are bringing it down.


  6. Helpful (1)

    "Moves Slow"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at First Data full-time (More than a year)

    Pros

    Work with good people, good equipment

    Cons

    Everything moves slowly, there are not very efficient processes for anything


  7. Helpful (1)

    "Reporting specialist"

    StarStarStarStarStar
    Current Employee - Reporting Specialist
    Current Employee - Reporting Specialist

    I have been working at First Data full-time

    Pros

    Benefits are ok. Especially 401 k benefit

    Cons

    Pay is real low. Underpay

  8. "Great opportunity to grow in the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at First Data full-time (More than 3 years)

    Pros

    Fair wages. Flexible hours. Great co-workers. Affordable benefits.

    Cons

    Upper management does not consider workers views.


  9. "Good place to wokr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Consultant in Gilbert, AZ
    Current Employee - Senior Business Consultant in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than 3 years)

    Pros

    Compensation is pretty good. quality of life in this role is good because you can make your own schedule.

    Cons

    Growth opportunity is limited. Big company so you are still just a number. You will never get a raise on your base pay as a business consultant.... EVER!

    Advice to Management

    be more available to your associates.


  10. Helpful (1)

    "Benefits were very bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Coral Springs, FL
    Former Employee - Recruiter in Coral Springs, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at First Data full-time (More than a year)

    Pros

    Coworkers. Some amazing people I had the chance to work with while there.

    Cons

    Horrible Benefits, no 401k matching, CEO was the absolute worst, Senior Management was horrible.

    Advice to Management

    Get rid of Frank.