First Data Reviews | Glassdoor

First Data Reviews

Updated May 18, 2017
233 reviews

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5.0
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First Data Chairman and Chief Executive Officer Frank Bisignano
Frank Bisignano
141 Ratings

233 Employee Reviews

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Pros
Cons
  • There is no 401k match since the CEO doesn't think it's necessary since he doesn't get it (in 94 reviews)

  • No more 401k match, but "supplemented" with stock (in 137 reviews)

More Pros and Cons

  1. "Sr. Recruiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruiter in Omaha, NE
    Current Employee - Senior Recruiter in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (Less than a year)

    Pros

    Good company for work life balance

    Cons

    Doesn't match 401K but does offer stock option/rewards to OA's

    Advice to Management

    None at this time.


  2. Helpful (1)

    "First Data Employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager, Global Strategic Sourcing in Omaha, NE
    Current Employee - Senior Manager, Global Strategic Sourcing in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than a year)

    Pros

    My role in FDC has an outstanding group of peers and management. VPs/SVPs back our team and empower us to actually do our jobs. I have only been employed here for a little over 2 years, but it's been a great experience so far and I am happy to have had the chance to work here. Benefits package when I was hired on was pretty deep and exceeded my expectations. Pay is above average for the area for similar roles in other companies. Outstanding Military Advisory Group and drive to hire veterans.

    Cons

    Recent IPO is shifting the focus of some senior management - not necessarily bad, but the shift of priorities isn't necessarily being communicated well to the rank and file

    Advice to Management

    Increase communication for changes that are coming down the road. The confusion and rumors do little good for morale within the company.


  3. Helpful (1)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in New York, NY
    Current Employee - Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than a year)

    Pros

    New Analyst Program great for college grads. Exceptional senior leadership who get involved and actually care about what we do and ask our opinion. Great benefits and stock options!

    Cons

    Several people who are stuck in the past and even thought this is the best management team they want things the way the used to be. Get real the world has changed, change with it!

    Advice to Management

    Keep doing what your are doing just faster!


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  5. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Process Specialist in Omaha, NE
    Current Employee - Senior Process Specialist in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than a year)

    Pros

    Excellent management and corporate. Great knowledge and career growth,

    Cons

    I have yet to experience any.


  6. "Wonderful Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workforce Analyst in Hagerstown, MD
    Current Employee - Workforce Analyst in Hagerstown, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than 3 years)

    Pros

    Great company
    CEO is genuine
    Employee Resource Groups
    Very Pro-Military
    Lax environment
    Safety
    Benefits
    Insurance
    vacation
    Salary
    Flexibility
    Internal Promotion Opportunity
    Ability to learn new skills
    Free college with tenure and good standing
    Generous attendance policies

    Cons

    Call Center is filled with negative attitudes - If you work in the call center, do your minimum time down there and begin shadowing. There are hundreds of different jobs here that FD is willing to train you for. I came from the call center and was promoted outside to support Workforce.


  7. Helpful (1)

    "Great Company! Excellent Learning Envirorment!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coral Springs, FL
    Current Employee - Anonymous Employee in Coral Springs, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than 3 years)

    Pros

    Lots of opportunity to learn. My manager is an excellent leader!

    Cons

    None that I can i think so. I worked as a contractor twice prior to join as an employee.


  8. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager in Hagerstown, MD
    Current Employee - National Account Manager in Hagerstown, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than 8 years)

    Pros

    One of the highest payer in Hagerstown for women; opportunity for advancement; great people.

    Cons

    none that I can think of.

    Advice to Management

    nothing at this time


  9. "Select Service Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Select Service Advisor in Atlanta, GA
    Current Employee - Select Service Advisor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than 5 years)

    Pros

    *You have unlimited movements to grow.
    *You have great vacation, sick and personal time off.
    *Manager support through any situation.
    *Great hours to choose from and can be flexible.
    *Great maternity leave that started 2017.

    Cons

    *Insurance can be a little cheaper (but no co-pay is kind of worth it).


  10. Helpful (1)

    "Opportunities galore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Director in Atlanta, GA
    Current Employee - IT Director in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Data full-time (More than 5 years)

    Pros

    Lots of great technical opportunities. Good people. Great management. Great cultural transformation occurring here at the company. Good leadership all the way to the top.

    Cons

    Many things to do so you need to focus and finish and achieve results quickly to drive business value to the company. Lots of different collaboration opportunities to bring people together to drive this world forward.


  11. "VP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Atlanta, GA
    Former Employee - Vice President in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at First Data (More than 3 years)

    Pros

    Moving forward at last, should be fun

    Cons

    Bureaucratic but trying to become more flexible

    Advice to Management

    Keep pushing forward


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