First Data Reviews | Glassdoor

First Data Reviews

Updated Mar 31, 2020

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2.9
42%
Recommend to a Friend
48%
Approve of CEO
First Data Chairman and Chief Executive Officer Frank Bisignano
Frank Bisignano
1,174 Ratings
  1. Helpful (1)

    "Ok, short-term work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Contact Center Technical Specialist in Hagerstown, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at First Data full-time for less than a year

    Pros

    Not much in terms of pros

    Cons

    Too many to count. Avoid at all cost.

    Continue reading
    First Data2020-04-01
  2. "Application Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Data full-time for more than 3 years

    Pros

    Great place to work at

    Cons

    None of the above please

    First Data2020-03-18
  3. Helpful (1)

    "Ok to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Basildon, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at First Data full-time for more than 3 years

    Pros

    Freedom to work and is a big organisation so opportunities can be endless given you are the right fit for the management.

    Cons

    Bad communication within the company between the high level and low level staff. Grade banding of employees is terrible, call centre staff are on the same level as staff who are doing a job which requires skill and if you are on the lower end of the grading structure there is no benefits at all (no bonus whatsoever) No clear career progression paths and the pay is massively underpaid in comparison to other companies and yearly increases are in rate with inflation nothing to do with performance e. No recognition/incentive to work hard.

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    First Data2020-03-10
  4. Helpful (1)

    "Terrible job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Consultant in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at First Data full-time for less than a year

    Pros

    flexibility with working from home

    Cons

    little to no assistance from management

    Continue reading
    First Data2020-03-09
  5. "Good company to gain experience in payment industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Boarding Representative in Thāne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Data full-time for more than 3 years

    Pros

    Rewards nd recognition for your work...Bravo points to your work ...Salary on time. ...Friendly enviro

    Cons

    Work presure sometimes which can be handled with special attention as to what exactly needed

    First Data2020-03-09
  6. "Great Company for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at First Data full-time for more than 5 years

    Pros

    Great pay and outstanding company for promotion.

    Cons

    More professional training and development is needed.

    Continue reading
    First Data2020-03-04
  7. "Very good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Basildon, East of England, England

    I worked at First Data full-time for more than 3 years

    Pros

    Great place to work. Warm

    Cons

    Nothing to say as it was ok

    First Data2020-03-03
  8. Helpful (1)

    "Not A Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mississauga, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at First Data full-time for more than 8 years

    Pros

    A lot of different products and services to work with and learn about

    Cons

    Terrible management, especially in Canada, leading to a terrible culture Substandard benefits

    First Data2020-02-28
  9. "ok"

    StarStarStarStarStar
    Current Employee - Production Operator in Omaha, NE

    I have been working at First Data full-time

    Pros

    great benefits and a great tuition reimbursement plan

    Cons

    low pay, no room to move up within the company

    First Data2020-02-28
  10. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Engineer 

    I have been working at First Data full-time for more than 3 years

    Pros

    Good benefit, growth, friendly environment

    Cons

    No work from home policy

    First Data2020-02-27
Found 2548 reviews