First Hawaiian Bank Reviews

Updated Apr 30, 2021

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4.0
78%
Recommend to a Friend
98%
Approve of CEO
First Hawaiian Bank  President and Chief Executive Officer Robert S. Harrison
Robert S. Harrison
61 Ratings
Pros
  • "good benefits and friendly co workers(in 13 reviews)

  • "Good work environment with great co-workers(in 10 reviews)

  • Cons
  • "Low pay, no internal advancement support, no appreciation for loyalty & years of service(in 20 reviews)

  • "Technology lags behind the industry but recently FHB is working to catch up(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      Work and strive for the. Best to be the best

      Apr 29, 2021 - Administrative Assistant in Kalihi, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Adapt to change professional and career head focus.

      Cons

      Ask to many questions Works well alone

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    2. 5.0
      Current Employee, more than 1 year

      Great place to work

      Apr 11, 2021 - Customer Service Phone Representative in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most of the managers are great to work with and make the experience enjoyable

      Cons

      There are two managers that make things tense for no reason.

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    3. 3.0
      Current Employee, less than 1 year

      Not bad

      Apr 30, 2021 - Wealth Assistant in Lihue, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Get licensed, relaxed culture. People not mean for no reason

      Cons

      Out in a branch by yourself unless you are in main branch

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    4. 3.0
      Former Employee, more than 5 years

      system of failure

      Apr 13, 2021 - Why 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work life balance, security, flexible schedule

      Cons

      favoritism, toxic work environment unaddressed after multiple reports, failure to address real issues with teams. multiple reports were swept under the rug.

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    5. 5.0
      Former Employee, more than 1 year

      Great!

      Mar 22, 2021 - Teller in Kahala, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great experience at First Hawaiian Bank.

      Cons

      Didn’t have any complaints while employed with First Hawaiian Bank.

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    6. 4.0
      Former Employee, less than 1 year

      Investment associate to Investment Specialist

      Nov 11, 2020 - Investment Associate in Kailua, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Allowed to work independently because my bosd had a lit bnb of vfc trust in me. Emphasis on customer service, assisting Investment Specialist, Oganization slills required as well as prevision, accuracy, efficiency, patience and motivation to list a few pros. I was allowed to excel at my own pace and set up appointmemts with prospective clients after I passed the Series 6, 63 and 7 licenses. I thrived on the fast pace environment and my boss and I always ranked at the top of the list for generating the most revenue for the bank and the most commissions that went to the Investment Specislist. I loved my job!!

      Cons

      No cons except long hours; sometimes 12+ hour days.

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    7. 5.0
      Former Employee, less than 1 year

      Great

      Feb 6, 2021 - Call Center Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They care about their employees, nice cafeteria.

      Cons

      Night shifts can be hard

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    8. 5.0
      Current Employee, less than 1 year

      FHB cares about employees

      Jan 5, 2021 - Documentation Specialist in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Healthcare coverage 401 k is also well structured Retirement package for long term employees is also pretty amazing

      Cons

      None None None None None

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    9. 5.0
      Former Employee, less than 1 year

      Great

      Jan 13, 2021 - Bank Teller 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly work environment and customers

      Cons

      No cons working at FHB.

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    10. 4.0
      Current Employee, less than 1 year

      Great

      Dec 28, 2020 - Personal Banker in Hilo, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and coworkers along with opportunity for advancement

      Cons

      Stringent work hours and strict timelines

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    Viewing 1 - 10 of 127 Reviews

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