First Horizon Memphis Reviews

Updated Aug 28, 2020

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3.4
59%
Recommend to a Friend
68%
Approve of CEO
First Horizon CEO     D. Bryan Jordan (no image)
D. Bryan Jordan
42 Ratings
  1. "Entry Level Customer Service Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Returns Processor in Memphis, TN
    Approves of CEO

    I worked at First Horizon full-time for more than 8 years

    Pros

    Good experience in a team setting involving interdepartmental cooperation to complete tasks.

    Cons

    Few opportunities for upward movement within the department.

  2. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations in Memphis, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at First Horizon full-time for more than 3 years

    Pros

    Post it I’ve work environment, wages are fair

    Cons

    I have had no issues with my employment


  3. "The know and unknown"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Specialist in Memphis, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at First Horizon full-time for more than 8 years

    Pros

    the employees are great people and their family first benefit is wonderful

    Cons

    Promotions are far to limited

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  4. "Client Specialist"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Specialist in Memphis, TN
    Doesn't Recommend
    Negative Outlook

    I have been working at First Horizon full-time

    Pros

    good work life balance and holidays

    Cons

    little to no growth unclear objectives incredibly high turnover bad work environment

  5. Helpful (4)

    "Good company gone bad"

    3.0
    Former Employee - Project Manager in Memphis, TN

    I worked at First Horizon full-time

    Pros

    Decent number of women in management

    Cons

    Company is now Uber focused on mergers, which is resource and time intensive. They don’t hire enough ppl to get the job done and work the employees to death.

  6. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Intern - Hourly in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Horizon for less than a year

    Pros

    learn a lot about you field but it is a flat organization so there is much opportunity to reach out and be able to shadow and learn about other areas of the company, people are very nice and they want to grow

    Cons

    on boarding can take a while depending on your manager

  7. Helpful (9)

    "New brand=lipstick on a pig"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at First Horizon full-time for more than 10 years

    Pros

    Teammates were hard workers, we all did what needed to be done, even in the name of ridiculous demands.

    Cons

    Work/life balance all but went away. They no longer want to be a great place to work, because they don't want people staying too long. It appears they are trying to prop the place up to sell it. Makes sense, as a sale would reap huge rewards for senior executives.

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  8. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Compliance Analyst in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Horizon full-time for more than 8 years

    Pros

    Work life balance, flexible scheduling, career advancement

    Cons

    Span of control limits promotional opportunities

  9. Helpful (6)

    "Uncertainty"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at First Horizon full-time for more than 5 years

    Pros

    Benefits are good (401K matching, tuition reimbursement, vacation donation) Employees genuinely care about one another Flexibility Brand Change (all encompassing from name to customer interaction to products) Community Involvement

    Cons

    The organization is going through what many companies do. The communication surrounding these changes could be drastically improved. Execution is great, at the end of the day that is what it is about. That is what shareholders want to see. However, when you have leadership that glaringly doesn't fit into the culture, it is a problem. The environment in several areas are disturbing and toxic. This is not the First Tennessee way. It saddens me because this was a phenomenal organization. At this moment and time I would not recommend this organization, not in good conscience. Execution is vital. But you do need to create steadiness not ambiguity. You need dedicated and happy people to get the job done. Morale is at its lowest. Management needs to understand this fast!

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  10. Helpful (1)

    "Could be better"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Vice President Marketing in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at First Horizon full-time for more than 10 years

    Pros

    Ability to work from home; co-workers are great

    Cons

    Pay, stingy with vacation, poor benefits

    Continue reading
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