First Investors Financial Services Reviews

Updated Mar 30, 2021

To filter reviews, or .
3.0
46%
Recommend to a Friend
65%
Approve of CEO
First Investors Financial Services Chairman, President, and CEO Tommy A. Moore Jr. (no image)
Tommy A. Moore Jr.
30 Ratings
Pros
  • "No pros, majority of management was selfish(in 4 reviews)

  • "Family oriented workplace, everyone supports each other(in 4 reviews)

  • Cons
  • "Long hours at the end of the month but so does every company in the auto industry(in 3 reviews)

  • Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Collector

      Jan 21, 2021 - Collector 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      the bonus was the best part

      Cons

      Late hours every week depending on team

      Be the first to find this review helpful
    2. 1.0
      Current Employee, more than 1 year

      Don't work here

      Mar 30, 2021 - Collector in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      vacation, flex, and free lunch

      Cons

      Management does not care, Sr management is a joke

      Be the first to find this review helpful
    3. 3.0
      Former Employee, less than 1 year

      FIFS

      Jan 8, 2021 - Customer Service Representative in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Bonuses and paid time off

      Cons

      Tedious phone calls and monthly quota

      Be the first to find this review helpful
    4. 4.0
      Current Employee, less than 1 year

      Good Job

      Jan 1, 2021 - Credit Disputes Representative in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Pay and vacation time

      Cons

      Horrible management and messy coworkers

      Be the first to find this review helpful
    5. 3.0
      Current Employee, less than 1 year

      The worst job ever

      Apr 13, 2020 - Collector in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Bonuses, luncheons, and great prizes should you win contest

      Cons

      Micromanage, unprofessional and the collections dept is looked down upon the whole company. Also, If you were to put a two week notice in you get walked out the same day... It's best to keep your notice to yourself and give them notice on the last day...

      Continue reading
      1 person found this review helpful
    6. 4.0
      Former Employee, more than 10 years

      Work life at First Investors

      Sep 30, 2020 - Loan Servicing Team Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule and the pay was good. The Mid leve management staff was great to work with.

      Cons

      Really a good place to work. I would say that trainging needs to be more developed and this would help reduce the high turnover.

      Continue reading
      Be the first to find this review helpful
    7. 4.0
      Former Employee, more than 5 years

      Growth opportunities

      Aug 14, 2020 - Anonymous Employee in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great office environment. The team is very welcoming to new hires. Everyone is wiling to help.

      Cons

      A little far from my home.

      Continue reading
      Be the first to find this review helpful
    8. 1.0
      Former Employee, more than 1 year

      Run

      Aug 26, 2020 - Auto Loan Processor in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      No pros, majority of management was selfish

      Cons

      food was cooked and given to us out of someone's fridge that was about to expire low pay long hours medical benefits were horrible

      1 person found this review helpful
    9. 3.0
      Former Employee, more than 3 years

      n/a

      Jan 29, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They work as a team and are hard working

      Cons

      The program is short and allowed only two strikes

      Be the first to find this review helpful
    10. 1.0
      Former Employee, less than 1 year

      Bad Company

      Jun 19, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      benefits, just making stuff up here

      Cons

      everything, stay away and do not ever work here

      1 person found this review helpful
    Viewing 1 - 10 of 64 Reviews

    Popular Careers with First Investors Financial Services Job Seekers

    Collector II
    Learn About the Job
    JobsSalariesInterviews
    Learning and Development Manager
    Learn About the Job
    Learning & Development Manager
    Learn About the Job
    Customer Service Representative
    Learn About the Job

    Work at First Investors Financial Services? Share Your Experiences

    First Investors Financial Services logo
    or