First Marblehead Reviews | Glassdoor

First Marblehead Reviews

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Found 19 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
42%
Approve of CEO
First Marblehead CEO Dan Meyers
Dan Meyers
8 Ratings
  1. "Manager"

    StarStarStarStarStar
      Former Employee - Assistant Manager in Boston, MA

      I worked at First Marblehead full-time for more than 6 years

      Pros

      • Starting position was System Developer to analyze student loans that do not require inter-department operators to carry piles of mails and documents during their job function and activities action time.

      Cons

      • Ending position was Manager to design loan approval activities map, functional requirement and human interactions. Accomplishments covered ordering equipment, materials, leading every memorandum on activities, dues, plans during meeting and employee appraisal. • Business product managed are listed as student loan, credit scores, course registration, transcripts, identities, passport, IBM Cobol AS 390, HP Servers, Microsoft...

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      First Marblehead2015-07-24
    • "Great temporary job."

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at First Marblehead

        Pros

        Decent pay for no prior experience

        Cons

        Location and commute could have been better

        First Marblehead2015-03-18
      • Helpful (1)

        "A best of times, the worst of times"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Marketing in Boston, MA
        Neutral Outlook
        Disapproves of CEO

        I worked at First Marblehead full-time for more than 4 years

        Pros

        In good times, plenty of resource and autonomy to fuel growth, smart and fun colleagues, data-driven intelligent decision making

        Cons

        In bad times, we were unprepared for the cliff of student lending drop off. There was no plan B and many were laid off ... Fast

        First Marblehead2013-11-10
      • Helpful (1)

        "Loved my job!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Multiple in Medford, MA
        Recommends
        Approves of CEO

        I worked at First Marblehead full-time for more than 4 years

        Pros

        I worked for First Marblehead for just over 4 years and held a variety of positions. Pros included: -Great people - Decent culture -Great Facilities -Great Pay -Great Benefits -Lots of Opportunity for growth and change -Supportive Management

        Cons

        Industry troubles forced a change in the board which was ultimately the death knoll for most of us at the company. Misplaced trust in replacement leadership turned what was an awesome place to work into a very unstable place. Having met and worked with the CEO several times and him not even remembering we had met was a huge insult. On the other hand, Dan Meyers the original and current CEO, has a way of making everyone...

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        First Marblehead2013-09-27
      • "Until they laid everybody off, it was good."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Neutral Outlook
        Disapproves of CEO

        I worked at First Marblehead full-time for more than 4 years

        Pros

        Salary, Flexibility, Good People, Location, Benefits

        Cons

        Sr Management Grew to fast Poorly handled downsizing

        Advice to Management

        Watch growth more carefully

        First Marblehead2013-02-13
      • "ok"

        StarStarStarStarStar
        • Work/Life Balance
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Boston, MA
        Recommends
        Approves of CEO

        I worked at First Marblehead

        Pros

        was growing really fast with lots of opportunities

        Cons

        lack of communication among different departments

        First Marblehead2011-03-22
      • Helpful (2)

        "Buckle in for a wild ride -- great opportunity, but a wild-west atmosphere"

        StarStarStarStarStar
        • Work/Life Balance
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - VP, Marketing in Boston, MA
        Recommends
        Approves of CEO

        I worked at First Marblehead

        Pros

        Learning opportunities. First Marblehead is ahead of the curve in defning an emerging industry. There are tremendous opportunities to explore, experiment and define success. The caliber of colleagues is simply fantastic. People are tremendously smart and fun to work with. There is a very collegial atmosphere and a terrific social community.

        Cons

        Industry turbulence. Unfortunately the credit markets and regulatory environment have dealt First Marblehead several body-blows recently. There has been extreme turn-over and massive layoffs this year. The return of the former CEO, Dan Myers may provide a shot in the arm and a return to solid growth. Dan is an unpredictable maverick with an "in crowd" and an "out crowd". He'll clean house, but there may be opportunities...

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        Advice to Management

        With the rare opportunity for a "do-over" I would recommend hiring beyond your circle of "known buddies" and bringing in some outside talent who can help build infrastructure for scalable success. The last time around, FM's stellar growth took it from infancy to "awkward teenage" years without the opportunity to mindfully create a model for success at a larger scale. Place a premium on communication, allow more of your...

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        First Marblehead2008-09-16
      • "Good work culture and a relaxed environment"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Neutral Outlook
        Approves of CEO

        I worked at First Marblehead

        Pros

        Relaxed office environment with friendly people. Engaging work and good team dynamics without it being too stressful.

        Cons

        A bit limiting for promotions. The company has taken a big hit since the recession and there isn't much opportunity for promotion.

        First Marblehead2014-06-30
      • "Company changed name and moved"

        StarStarStarStarStar
          Former Employee - Anonymous Employee in Medford, MA

          I worked at First Marblehead for more than 20 years

          Pros

          Nice people, the Medford location was not bad, near T.

          Cons

          Company changed name to Cognition Financial (Cognition Lending) and moved to Back Bay in Boston. Still near T but parking is horribly expensive for those who drive to work. New space is smaller than former location.

          Advice to Management

          Move back to Medford!

          First Marblehead2017-08-15
        • "A lot has changed"

          StarStarStarStarStar
          • Compensation and Benefits
          Former Employee - Anonymous Employee 

          I worked at First Marblehead full-time

          Pros

          The people were great to work with

          Cons

          It is a dying industry, not very motivating

          First Marblehead2017-05-18
        Found 19 reviews