First Niagara Financial Reviews | Glassdoor

First Niagara Financial Reviews

Updated December 12, 2016
75 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
First Niagara Financial President, Chief Executive Officer & Director Gary M. Crosby
Gary M. Crosby
6 Ratings

75 Employee Reviews

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Pros
Cons
  • Lofty sales goals, systems and software are a step behind the competitor (in 4 reviews)

  • Upper management should be more organized with processes (in 3 reviews)

More Pros and Cons

  1. "Operational Accounts Payable, Payroll and administration of the corporate emplyee benefits"

    Star Star Star Star Star
    Former Employee - Benefits Resource Coordinator/Benefits Analyst in Webster, NY
    Former Employee - Benefits Resource Coordinator/Benefits Analyst in Webster, NY

    I worked at First Niagara Financial (Less than a year)

    Pros

    First Niagara was a good company to work for at any level - acknowledgement and appreciation given one on one as well as at Team meetings for jobs well done.

    Cons

    I enjoyed my job and Team Leader so much I didn't work out a good work/life balance.


  2. "First Niagara Financial Group Tax Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Worked with some great people, flexible work schedule

    Cons

    relatively low pay, constant changes in upper management left direction of company up in the air

    Advice to Management

    consistent leadership,


  3. Helpful (1)

    "Benefits Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at First Niagara Financial full-time

    Pros

    Good colleagues in New York. Job security because its not a high performance culture

    Cons

    Bad management, no clarity on direction.

    Advice to Management

    Don't make the best sales guy a manager just because hes the best sales guy.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Enjoy working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in Rochester, NY
    Current Employee - Senior Administrative Assistant in Rochester, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at First Niagara Financial full-time (More than 3 years)

    Pros

    Culture is great. People are helpful and friendly. Starting pay is decent. Bank holidays!

    Cons

    Sometimes management doesn't communicate as well as they should. Don't expect a huge increase even if review is stellar unless you are in management.

    Advice to Management

    Realize that the staff below management are the company's "legs". Without us, nothing would work or run smoothly. Not to say this is all of managment. Overall FN is a great place to work and feel appreciated.


  6. "credit assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Assistant in Hudson, NY
    Current Employee - Credit Assistant in Hudson, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Management is helpful.
    Team leaders are very engaged and friendly.

    Cons

    No temp to hire for my position.


  7. "Good place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Syracuse, NY
    Former Employee - Teller in Syracuse, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at First Niagara Financial part-time (More than a year)

    Pros

    Hours (all federal holidays off) and vacation time, loved my coworkers which made the decision to leave very hard. Loved the customers also.

    Cons

    Pay, raises suck, benefits are super expensive if a part time employee, being short staffed and platform not helping teller line can be draining

    Advice to Management

    Doesn't matter now, company is being bought by Key bank


  8. "Very nice internship experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Buffalo, NY
    Former Employee - Anonymous Employee in Buffalo, NY

    Pros

    Best place to work for. Very friendly staff and very guiding manager

    Cons

    Merger brought uncertainty over the employment


  9. "No Work..only play"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Fun work environment
    Great culture and opportunities

    Cons

    Not a great place to start your career


  10. "Not a Fun Place to work for!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Banker in Quakertown, PA
    Former Employee - Relationship Banker in Quakertown, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Vacation time, so I would not be at work. Loved most of my customers, and was the hardest part of my decision to leave.

    Cons

    Management, Sales environment, back office support from corporate NY, regional sales managers. No appreciation for what you did, even though you would meet all your sales goals you would still be harassed by management to do more. So glad I no longer work there.

    Advice to Management

    Maybe you should try and do a little work, instead of always " coaching" the employees


  11. "it's over"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    umm not much else to say

    Cons

    miss-management led to the curren theadlines


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