First Niagara Financial Reviews | Glassdoor

First Niagara Financial Reviews

19 reviews

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2.0
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First Niagara Financial President, Chief Executive Officer & Director Gary M. Crosby
Gary M. Crosby
0 Ratings

19 Employee Reviews

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Pros
Cons
  • Lofty sales goals, systems and software are a step behind the competitor (in 4 reviews)

  • Upper management should be more organized with processes (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Benefits Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at First Niagara Financial full-time

    Pros

    Good colleagues in New York. Job security because its not a high performance culture

    Cons

    Bad management, no clarity on direction.

    Advice to Management

    Don't make the best sales guy a manager just because hes the best sales guy.


  2. Helpful (1)

    "Work experience"

    Star Star Star Star Star
    Former Employee - Teller Supervisor in Ruffs Dale, PA
    Former Employee - Teller Supervisor in Ruffs Dale, PA

    I worked at First Niagara Financial (More than 3 years)

    Pros

    Stable work and decent benefits

    Cons

    Too sales oriented. Other performance does not matter only sales numbers.


  3. "Buffalo is a great place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Company cares about it's employees

    Cons

    Culture is rapidly changing for the worse


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Graphic Artist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Buffalo, NY
    Former Employee - Graphic Designer in Buffalo, NY
    Doesn't Recommend
    Negative Outlook

    I worked at First Niagara Financial full-time (More than a year)

    Pros

    Good Coworkers and not overworked

    Cons

    Low salaries and poor management


  6. "One headache after another"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    decent pay for a bank and good benefits

    Cons

    lousy training and managers who do nothing but sit at their desks all day. If help is needed, I have to walk all around to find someone.

    Advice to Management

    Team leaders should actually get up once in awhile and walk around and see if anybody needs help.


  7. Helpful (1)

    "Dissapointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Developer
    Current Employee - Senior Developer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at First Niagara Financial full-time (More than a year)

    Pros

    PLenty of work, small company, great teams to work with.

    Cons

    Management is creating a gap between them and employees. Hostile work environment. Unwilling to listen or change. Only thing that matters is looking like they are making progress. All the decissions are being made by contractors.

    Advice to Management

    Change. Keep your promise of bringing work inhouse. Pick a strategy and direction and stick to the plan. See it through.


  8. Helpful (1)

    "Disconnected"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Consultant
    Former Employee - Financial Consultant
    Doesn't Recommend

    I worked at First Niagara Financial full-time

    Pros

    Small regional bank with good presence

    Cons

    False expectations set. Company felt unclear with its direction. Pay was not on par with similiar competitors.


  9. "WPA wants out!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - No Thanks in Pittsburgh, PA
    Former Employee - No Thanks in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at First Niagara Financial full-time (More than 8 years)

    Pros

    The culture that is created in most branches are special and unique...for the most part and it's a job in a bad economy.

    Cons

    This place is falling apart at the seams. Terrible leadership and no direction. Employees are over worked as jobs have been over the past two years. Branch staff can not take a lunch b/c of staff shortages. Advancements are often given to good old boys club rather than individuals that actually work hard and deserve it. No supplies no water no marketing whatsoever no technology no customers no presence. Oh yeah...we are going double and triple your goals. Wonder why they would do that???? Nothing makes sense at First Niagara.

    Advice to Management

    Respect your employees for what they do everyday in the extremely poor environment in which you have created. Most are disengaged, fed up, and over it.


  10. "It's ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Phila, PA
    Former Employee - Customer Service Representative in Phila, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at First Niagara Financial full-time (More than a year)

    Pros

    Good team environment and culture

    Cons

    Unorganize and the training is sub par

    Advice to Management

    Pay attention


  11. "Clear lack of direction and very poor senior level communication skills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Buffalo, NY
    Current Employee - Team Leader in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at First Niagara Financial full-time (More than 5 years)

    Pros

    Co-workers
    OK Salary for WNY
    OK Benefits
    Flexible time/shifts

    Cons

    Zero advancement in IT unless you come from outside the company.
    Lack of focus/too many projects in flight.
    Heavy effort to out source all services they can.
    Sr. IT Leadership are all talk/no action.
    More project mangers then they know what to do with.

    Advice to Management

    Start at the top and work down quick. The relationship between IT and business units is horrible and only getting worse. Pick a handful of projects and work on those to completion. Listen to the people in the trenches instead of high priced/low yield consultants.


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