First Niagara Financial Reviews | Glassdoor

First Niagara Financial Reviews

15 reviews

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4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
First Niagara Financial President, Chief Executive Officer & Director Gary M. Crosby
Gary M. Crosby
2 Ratings

15 Employee Reviews

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Pros
Cons
  • Lofty sales goals, systems and software are a step behind the competitor (in 4 reviews)

  • Upper management should be more organized with processes (in 3 reviews)

More Pros and Cons

  1. "Enjoy working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in Rochester, NY
    Current Employee - Senior Administrative Assistant in Rochester, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at First Niagara Financial full-time (More than 3 years)

    Pros

    Culture is great. People are helpful and friendly. Starting pay is decent. Bank holidays!

    Cons

    Sometimes management doesn't communicate as well as they should. Don't expect a huge increase even if review is stellar unless you are in management.

    Advice to Management

    Realize that the staff below management are the company's "legs". Without us, nothing would work or run smoothly. Not to say this is all of managment. Overall FN is a great place to work and feel appreciated.


  2. "No Work..only play"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Fun work environment
    Great culture and opportunities

    Cons

    Not a great place to start your career


  3. "Relationship Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at First Niagara Financial full-time

    Pros

    Excellent people no mater what branch you're at. Very competitive pay and a much more professional and knowledgable staff compared to other banks.

    Cons

    Lofty sales goals, systems and software are a step behind the competitor.

    Advice to Management

    Technology upgrade, more recognition and comfort for sales role positions. Hard to perform when you are worried about job security.


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  5. "Senior teller"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Niagara Financial full-time (More than a year)

    Pros

    Work with a great group of people

    Cons

    Constantly pushing sales with sometimes no benefit to me


  6. "Senior Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Business Analyst in Toronto, ON (Canada)
    Former Contractor - Senior Business Analyst in Toronto, ON (Canada)
    Recommends
    Neutral Outlook

    I worked at First Niagara Financial as a contractor (More than 5 years)

    Pros

    Good adaptable management inclusive culture

    Cons

    Not sufficient compensation comparing to effort


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller
    Former Employee - Teller
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Niagara Financial full-time (More than a year)

    Pros

    Amazing company to for. Provided great opportunities and covered tuition costs through Center for Financial Training. Gives back to local communities as well!

    Cons

    Sometimes the branches get to busy for the number of tellers on the line. Inconsistencies between branches and rules could become stressful.

    Advice to Management

    Have your computer system use photos- so when someone opens an account their picture will come up- tellers don't have to continually ask for IDA and customers don't have to get mad when they are asked eveyday.


  8. "Good, standard summer internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Summer Intern in Tolland, CT
    Former Intern - Summer Intern in Tolland, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at First Niagara Financial as an intern (Less than a year)

    Pros

    People are usually really nice. Very down to earth work environment

    Cons

    upper managament is not very open to subordinates

    Advice to Management

    get to know your subordinates more, be visible.


  9. "financial advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    growing company and great management

    Cons

    pay structure in banking is going down

    Advice to Management

    none


  10. Helpful (1)

    "Fast growing bank who are attempting to build a infrastructure to support the growing business."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at First Niagara Financial full-time (More than a year)

    Pros

    Heavy investment in IT coming in the near future. Lots of opportunity to find a project that interest you.

    Cons

    Infastructure is lacking. Company grew to fast and focused more on acquisitions then it did profitablility and internally.


  11. "Excellent Management, nice work enviroment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Solutions Delivery in Lockport, NY
    Former Intern - Solutions Delivery in Lockport, NY
    Recommends
    No opinion of CEO

    I worked at First Niagara Financial as an intern (Less than a year)

    Pros

    Intelligent and understanding management, positive work environment, great internship program, and solid work-life balance. Even as an intern, I was treated with respect and given a relevant and highly visible workload. Getting time off was usually easy (as an intern), and the work / life balance was good.

    Cons

    Given the company size, it's sometimes difficult to get much variety in the workload compared to say, a smaller consulting company.

    Advice to Management

    Great management. Understanding, and pushes employees to excel and grow. Keep it up!



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