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First Step House

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First Step House

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First Step House Reviews

Updated May 6, 2023

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Found 44 of over 45 reviews
4.6
99% Recommend to a Friend
100% Approve of CEO

Found 44 of over 45 reviews

4.6
99%
Recommend to a Friend
100%
Approve of CEO
First Step House Executive Director Shawn McMillen (no image)
Shawn McMillen
31 Ratings

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I am a pharmacist who took 11 years off to be a full-time mom, and now I am looking to switch into a new healthcare profession. Anyone have suggestions on what kind of healthcare jobs are out there for someone like me?  I would consider going back to school to get a new degree or certification but I prefer something that would take no more than 2 to 3 years of training/school.

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Top Review Highlights by Sentiment

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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  1. 5.0
    Current Employee, more than 5 years

    Great place to work

    Apr 22, 2023 - Program Manager in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Highest priority is care for clients

    Cons

    Can get stressful, at times

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  2. 5.0
    Current Employee, less than 1 year

    Excellent Work Life/Home Life Balance

    Mar 14, 2023 - Quality Improvement Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love the modified work week that FSH offers. I can do work that I enjoy and then still have plenty of time during the week to give my family the time and attention they need as well. I appreciate that balance of time at work and time at home. The other benefits offered like paid holidays, PTO, work from home, etc. are even more reasons to love working here.

    Cons

    The only hard part of working at FSH is the mental strain working with the community of people we serve can have over time. It's hard work, but worth it.

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  4. 5.0
    Current Employee

    I love it here!

    Mar 9, 2023 - Employment Specialist in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility, transparency, ethical, professional development, supportive leadership, tenured employees, low turn-over

    Cons

    There are no cons I can think of

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  5. 5.0
    Current Employee, more than 5 years

    Genuine work environment

    Sep 14, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The staff at all levels of the organization truly care for one another and for our clients. We work with really passionate, driven individuals. We have a really forward-thinking and innovative leadership team. The benefits are some of the best I've seen offered anywhere, but especially for a non-profit. Everyone can see their impact on the mission statement in the work that they do and we set and achieve lofty business goals that deeply influence our community.

    Cons

    Sometimes implementation or roll out of new things can feel clunky and disorganized.

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  6. 5.0
    Current Employee, more than 5 years

    Progressive, ethical, and fun . . . but not easy

    Sep 14, 2022 - Program Manager in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ethical, caring leaders who listen to your concerns and provide mentorship. Good compensation and benefits. Including the 36 hour workweek. Heavy emphasis on training and professional development. Growing with an organization that is highly progressive/dynamic. Collegial, humanizing vibe between coworkers. It often makes working with an intense, complex population into an inspirational experience.

    Cons

    The population served is intensely symptomatic in a lot of cases. So it’s not light and easy. The collegiality between staff members can definitely make that better, but this is not cushy work. Also with the expectation of high quality work, and the need to navigate a fair amount of red tape from funding and third-party payer organizations, it takes a lot of diligence, and a fair amount of critical thinking. i’ve worked here several years in various roles. The programs are constantly evolving, and while that generally is exciting and useful, it can be a downside as well, because of the complexity, and all the bugs that have to be worked out with new programs. When you move up to a new position, you’re off and hitting something up that has not been done before. Being able to tolerate ambiguity during these times of change is a must for those who are going to have longevity and upward progression. You will face change, progress and ambiguity, and your leaders will expect you to speak up about changes that may be needed.

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  7. 5.0
    Current Employee, more than 1 year

    They care

    Aug 25, 2022 - Human Resources Generalist/Housing Support in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Generous benefits High rate of internal promotions Effective interviews Managers that care They live by their values

    Cons

    Working in this field will always be difficult

    Continue reading
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  8. 5.0
    Current Employee, more than 3 years

    Great workplace

    Aug 12, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great PTO and benefits, great work environment. Fantastic management

    Cons

    None. It really is a great workplace

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  9. 5.0
    Current Employee, more than 1 year

    Fantastic Company!

    Jul 14, 2022 - Cook in Salt River, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They put you first! Outstanding Benefits. Work with your schedule she works for you.

    Cons

    Understaff at times In department

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  10. 5.0
    Current Employee, more than 5 years

    Best Job I ever Had

    Apr 1, 2022 - Network and Systems Administrator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing coworkers Positive Company Culture Room for Advancement

    Cons

    None that I can think of

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  11. 5.0
    Current Employee, less than 1 year

    The BEST place to work!

    Mar 30, 2022 - HR- Recruiter in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Managers that truly care about you and making sure you are successful. - Generous paid time off allowance (18 days starting in year one) - 15 observed holidays a year including your birthday - 401(k) employer matching - Opportunity for an annual merit increase

    Cons

    None that I can think of.

    Continue reading
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First Step House Reviews FAQs

First Step House has an overall rating of 4.6 out of 5, based on over 45 reviews left anonymously by employees. 99% of employees would recommend working at First Step House to a friend and 99% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, First Step House employees rate their compensation and benefits as 4.7 out of 5. Find out more about salaries and benefits at First Step House. This rating has improved by 1% over the last 12 months.

99% of First Step House employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated First Step House 4.7 out of 5 for work life balance, 4.8 for culture and values and 4.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at First Step House to be management, senior leadership, benefits and the cons to be work life balance, career development, compensation.

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Glassdoor has 45 First Step House reviews submitted anonymously by First Step House employees. Read employee reviews and ratings on Glassdoor to decide if First Step House is right for you.