First Step House Reviews
Updated May 6, 2023
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Top Review Highlights by Sentiment
- "Management really strives to promote a positive and supportive work environment, and it was evident to me how much they truly care about their employee’s success when I saw how willing they were to offer assistance." (in 4 reviews)
Ratings by Demographics
This rating reflects the overall rating of First Step House and is not affected by filters.
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- Current Employee★★★★★
Pros
The people you work with and help
Cons
work environment and supervisors test
- Current Employee, more than 5 years★★★★★
Great place to work
Apr 22, 2023 - Program Manager in Salt Lake City, UTRecommendCEO ApprovalBusiness OutlookPros
Highest priority is care for clients
Cons
Can get stressful, at times
- Current Employee, less than 1 year★★★★★
Excellent Work Life/Home Life Balance
Mar 14, 2023 - Quality Improvement SpecialistRecommendCEO ApprovalBusiness OutlookPros
I love the modified work week that FSH offers. I can do work that I enjoy and then still have plenty of time during the week to give my family the time and attention they need as well. I appreciate that balance of time at work and time at home. The other benefits offered like paid holidays, PTO, work from home, etc. are even more reasons to love working here.
Cons
The only hard part of working at FSH is the mental strain working with the community of people we serve can have over time. It's hard work, but worth it.
- Current Employee★★★★★
I love it here!
Mar 9, 2023 - Employment Specialist in Salt Lake City, UTRecommendCEO ApprovalBusiness OutlookPros
Flexibility, transparency, ethical, professional development, supportive leadership, tenured employees, low turn-over
Cons
There are no cons I can think of
- Current Employee, more than 5 years★★★★★
Pros
The staff at all levels of the organization truly care for one another and for our clients. We work with really passionate, driven individuals. We have a really forward-thinking and innovative leadership team. The benefits are some of the best I've seen offered anywhere, but especially for a non-profit. Everyone can see their impact on the mission statement in the work that they do and we set and achieve lofty business goals that deeply influence our community.
Cons
Sometimes implementation or roll out of new things can feel clunky and disorganized.
- Current Employee, more than 5 years★★★★★
Progressive, ethical, and fun . . . but not easy
Sep 14, 2022 - Program Manager in Salt Lake City, UTRecommendCEO ApprovalBusiness OutlookPros
Ethical, caring leaders who listen to your concerns and provide mentorship. Good compensation and benefits. Including the 36 hour workweek. Heavy emphasis on training and professional development. Growing with an organization that is highly progressive/dynamic. Collegial, humanizing vibe between coworkers. It often makes working with an intense, complex population into an inspirational experience.
Cons
The population served is intensely symptomatic in a lot of cases. So it’s not light and easy. The collegiality between staff members can definitely make that better, but this is not cushy work. Also with the expectation of high quality work, and the need to navigate a fair amount of red tape from funding and third-party payer organizations, it takes a lot of diligence, and a fair amount of critical thinking. i’ve worked here several years in various roles. The programs are constantly evolving, and while that generally is exciting and useful, it can be a downside as well, because of the complexity, and all the bugs that have to be worked out with new programs. When you move up to a new position, you’re off and hitting something up that has not been done before. Being able to tolerate ambiguity during these times of change is a must for those who are going to have longevity and upward progression. You will face change, progress and ambiguity, and your leaders will expect you to speak up about changes that may be needed.
Continue reading - Current Employee, more than 1 year★★★★★
They care
Aug 25, 2022 - Human Resources Generalist/Housing Support in Salt Lake City, UTRecommendCEO ApprovalBusiness OutlookPros
Generous benefits High rate of internal promotions Effective interviews Managers that care They live by their values
Cons
Working in this field will always be difficult
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Great PTO and benefits, great work environment. Fantastic management
Cons
None. It really is a great workplace
- Current Employee, more than 1 year★★★★★
Pros
They put you first! Outstanding Benefits. Work with your schedule she works for you.
Cons
Understaff at times In department
Continue reading - Current Employee, more than 5 years★★★★★
Best Job I ever Had
Apr 1, 2022 - Network and Systems AdministratorRecommendCEO ApprovalBusiness OutlookPros
Amazing coworkers Positive Company Culture Room for Advancement
Cons
None that I can think of
First Step House Reviews FAQs
First Step House has an overall rating of 4.6 out of 5, based on over 45 reviews left anonymously by employees. 99% of employees would recommend working at First Step House to a friend and 99% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
99% of First Step House employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated First Step House 4.7 out of 5 for work life balance, 4.8 for culture and values and 4.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at First Step House to be management, senior leadership, benefits and the cons to be work life balance, career development, compensation.
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