First Tech Federal Credit Union Employee Reviews about "credit union"

Pros

Good pay for local credit union wages.

Cons

Lofty Goals that are usually unobtainable, poor location with unsafe working environments externally. Forced to do all jobs internally, and usually would end with cold calling asking members for money for deposits.

Pros

Used to be a great place to work for...

Cons

Current upper management come from larger banks. Push sales and numbers over the member experience. Used to be a great place to work when the focus was member first, but now it seems more like working with a car salesperson. I don't blame employees for being unhappy. If upper management came from credit union backgrounds then I know this would be a top notch employer.

Pros

The culture is very nice, a CEO who calls you on your birthday, lots of discussions of how your input is valued, and a good show of follow-up on those discussions. I know my team and am encouraged to know others across the credit union. Volunteer work is highly encouraged, donations to non-profits are encouraged and are often matched. Quarterly meetings with the executive team where the individuals we are serving are featured, and everyone gets an idea of how all of the company is working and how we are all doing really drive home the family aspect of the employees. Some large events put on to encourage everyone to show up.

Cons

Lots of family culture sometimes means playing favorites, some get more recognition for their efforts than others with the same amount. Family culture also means complaints are hard to convey with discretion and without feeling personal. While it is encouraged to view and see other opportunities in other departments within the CU, these can also have barriers/stigmas about going from mortgage Ops to Sales for instance. Rapid growth of the company means that not every department is built out with the proper support it needs and heavy workload falls on few people that are trying to cope with that. Too many hats for the same people is a very common story. Rapidly adapting to changing conditions is expected and understood. While the resources for you to be included in volunteer events and visit other work groups are there, it feels like the workload does not allow for such engagement to be properly facilitated.

Pros

After leaving my previous employer of 19 yrs. I didn't think I would find an employer that would foster my growth and career the same. When I found First Tech Federal Credit Union I was immediately impressed by everyone's openness in sharing both the great things and opportunities. I was excited to join a company that not only puts their members first, but also their associates. I've been a part of the First Tech family for 1.5 yrs and can't wait see what the rest of my journey here brings.

Cons

There is a lot of growing to be done in the space of streamlining processes and bringing leaving behind the old manual processes. There is a lot of exciting opportunity to help change and influence the credit union to become even more amazing then they are today.

Pros

Opportunity to receive quarts bonuses

Cons

Poor communication between departments within the credit union and very political

Pros

Great people, easy finance systems to learn, good benefits, smooth process flow for mortgage department.

Cons

Lower pay. Good managers lack backbone to disagree with poor management to make a positive change. Credit Union environment was great until moving into new building. CU is going corporate & loosing that CU feel for employees. Micro management. Your individuality & ideas are not appreciated nor wanted.

Pros

Stupendous company culture. Staff are supported both by close associates and stakeholders to succeed, with the belief that everyone rises together. Growth opportunities abound; cross-department movement is possible for those with transferable skills. Employees are strongly encouraged to have a life outside of work, which is enabled through paid volunteer hours, tuition reimbursement and professional development opportunities, and wellness grants covering gym memberships and the like. This company walks its talk and means what it says about community involvement and giving back. The benefits are strongly competitive and additional perks are given for in-house financial products. I've been here for just a year but have many years of work experience elsewhere. I've never worked for a company that was so committed to employee satisfaction and work-life balance. Amazing experience so far among smart, motivated, talented and passionate co-workers. Senior management is fantastic—creative, innovative, success-driven leadership to bring the organization into the future of banking.

Cons

First Tech is currently the #6 credit union nationally, is growing fast and has ambitious short- and long-term goals. With fast growth comes growing pains, meaning that processes need to scale up and the challenges that effort can present can be frustrating. There isn't much downtime and the pace moves between fast and faster, which can lead to errors, rework and burnout. The benefits are strong but the salaries are a little lackluster.