First Transit Reviews | Glassdoor
First Transit Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    First Transit Reviews

    Updated December 9, 2018
    317 reviews

    Filter

    Filter

    2.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    First Transit President Brad Thomas
    Brad Thomas
    107 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Management and trainers are good people" (in 10 reviews)

    • "The benefits are great if you are full time and the pay is competitive for a call center" (in 9 reviews)

    Cons

    • "Very low pay for such a demanding job" (in 21 reviews)

    • "Bad management, low pay, long hours" (in 10 reviews)

    More Pros and Cons

    1. "Positive Work Environment with Experienced Leadership"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Clackamas, OR
      Current Employee - Anonymous Employee in Clackamas, OR
      No opinion of CEO

      I have been working at First Transit full-time (More than 3 years)

      Pros

      Room for growth if you are interested and motivated. The leadership team has many years of experience and deeply cares about the services that they provide as well as their employees.

      Cons

      Health insurance is high-deductible and expensive

    2. "Great Job,"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Clackamas, OR
      Current Employee - Customer Service Representative in Clackamas, OR
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at First Transit part-time (Less than a year)

      Pros

      Great response under ADA. Great management. Friendly environment.

      Cons

      (Not FT’s fault) Lay off.

      Advice to Management

      Don’t go into business with new companies.

      3. Join the First Transit team
      See Our Latest Jobs

    3. "Paratransit Driver"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Bus Driver in Roseville, MN
      Former Employee - Bus Driver in Roseville, MN
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at First Transit full-time (Less than a year)

      Pros

      Nice equipment, coworkers and managers.

      Cons

      Lower wages and not enough hours with the split shift.

      Advice to Management

      Make wages better.

    4. "One Bad Apple"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Cincinnati, OH
      Former Employee - Anonymous Employee in Cincinnati, OH
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at First Transit full-time (Less than a year)

      Pros

      The manager that was there at the time was very flexible and fair.

      Cons

      They do not pay enough for the amount of work you will perform.

      Advice to Management

      Word of advice to management get rid if the transfer option or track it. WARNING!!!

    5. "technician"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Technician
      Former Employee - Technician
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at First Transit full-time (More than a year)

      Pros

      honestly there are know pros i can think of

      Cons

      many,many,many management unable to resolve employee concerns . Simply put to many chiefs to Indians . management to many rules,rules,rules". Kindergarten" Its what i call a no frills job if thats what your looking for.

      Advice to Management

      Take a good look at high turnover rate . management needs to start taking there inventory.

    6. "review of jobs"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Coach Operator in Tempe, AZ
      Former Employee - Coach Operator in Tempe, AZ
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at First Transit full-time (More than 5 years)

      Pros

      good benefits, good salary co workers fun.

      Cons

      management needs more up beat people and more open minded on drivers reconditions about routes we drive every day.

      Advice to Management

      listen to the customers more but try to listen to the drivers even more they know the people on an personal level and the routes so when they give u options about route listen just don't blow them off.

    7. "Customer service Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Glen Ellyn, IL
      Current Employee - Customer Service Representative in Glen Ellyn, IL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at First Transit part-time (Less than a year)

      Pros

      Nice customer, good people to work with.

      Cons

      Management, Supervisors enjoy treating and talking to you with very little respect, watching your washroom time.

      Advice to Management

      Appreciate, respect your emmployees.

    8. "Bus Operator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Bus Operator in Denver, CO
      Former Employee - Bus Operator in Denver, CO
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at First Transit full-time (More than 3 years)

      Pros

      good training, regular work, OT Opportunities

      Cons

      Pay, amenities and benefits unequal to the difficulty of the work. Inflexible, didn't feel cared for by management. Terrible work-life balance

      Advice to Management

      Be more flexible and pay a living wage. Or at least come close to the wages given by RTD. Invest more in the employees you are scheduling to work broadly spaced doubles in a city with long commute times. Provide access to better napping areas and gym memberships

    9. "A Mess"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook

      I worked at First Transit full-time

      Pros

      Average pay for job responsibilities

      Cons

      Poorly managed
      Paychecks not on time

      Advice to Management

      Get on the same page

    10. "Customer Service Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Manager in Davenport, IA
      Current Employee - Customer Service Manager in Davenport, IA
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I have been working at First Transit full-time (More than a year)

      Pros

      Local manager good to work for.

      Cons

      Repetitve tasks, lack of promotion opportunity