First Transit Reviews | Glassdoor

First Transit Reviews

Updated April 14, 2018
289 reviews

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2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
First Transit President Brad Thomas
Brad Thomas
100 Ratings

289 Employee Reviews

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Pros
  • Management and trainers are good people (in 9 reviews)

  • The benefits are great if you are full time and the pay is competitive for a call center (in 8 reviews)

Cons
  • Very low pay for such a demanding job (in 17 reviews)

  • Long Hours, Daily Work Schedule Changes (Start & End Times), All-Weather Working Conditions (in 9 reviews)

More Pros and Cons

  1. "Accounting Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Transit full-time

    Pros

    Great people. Strong management networking. Exciting industry. Good experience.

    Cons

    Procedures company wide still being streamlined.

    Advice to Management

    Company needs to improve employee recognition and morale.


  2. "First Transit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at First Transit full-time

    Pros

    Fun place to work. While exploring the city.

    Cons

    Poor management is the only problem there.

    Advice to Management

    Be more organized, and caring to your employees.

  3. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Houston, TX
    Current Employee - Operations in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at First Transit full-time (More than 3 years)

    Pros

    The actual driving of the bus is not stressful. The routes are bus friendly.

    Cons

    Driver pay rate, and employees are not afforded any sick time.

    Advice to Management

    When negotiating contracts keep in mind the location of the terminal, adequate parking for buses and personal vehicles. Driver break room, restroom, and ensure that the stop times are calculated with wheelchairs and traffic delays in mind.


  4. "Business Development"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Transit full-time

    Pros

    Great people with challenging work environment that promotes teamwork.

    Cons

    Long hours at times but still fulfilling.


  5. "Exceptionally Poor Employer - do not apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    None with which I am familiar

    Cons

    Extraordinarily dysfunctional executive staff, poor communications, unethical, disreputable, very little regard for human beings in their employment.

    Advice to Management

    Develop a conscience.


  6. Helpful (1)

    "Driver"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Transit part-time

    Pros

    Job to make easy money

    Cons

    Pt employees have no benefits.


  7. "Paratransit Bus Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paratransit Bus Operator in Springfield, NJ
    Former Employee - Paratransit Bus Operator in Springfield, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Transit full-time (More than 3 years)

    Pros

    learned a lot about safety,management easy to talk to, great co-workers

    Cons

    didn;t like bi-weekly pay ,they didn;t match 401k

  8. "driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Transit full-time (More than a year)

    Pros

    we are hard working people we are a great team and give 100% team effort to being #1

    Cons

    not much that falls into a con opinion

    Advice to Management

    contest's


  9. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV
    No opinion of CEO

    I worked at First Transit full-time (Less than a year)

    Pros

    None really oh the bonuses u get for coming on superbowl sunday also for the hoildays and your birthday is considered a paid hoilday

    Cons

    Csr position is the most stressfull position really any position at first transit is stressfull dealing with travelers who are mostly rude and disrespectful its like yelling at kids all day also management is no help only care if u show up..csr should get paid more we endure the most disrespect and we stand OUTSIDE 8hrs a day in ALL KIND of weather conditions 24/7...supervisors Are incompetent as well as the regular employess which make it a diffcult job i now understand why CSR position have a high turnover rate. WILL NOT recommend!!

    Advice to Management

    Get out there and see what the CSR go through and not just an hour try 8 hrs like 2-3x a week


  10. Helpful (1)

    "Illegally Terminated - And Union Did NOTHING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bus Driver in Roseville, MN
    Former Employee - Bus Driver in Roseville, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at First Transit full-time (More than a year)

    Pros

    I really loved this job

    Cons

    Terrible communication between managers & Union Steward


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