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    First Transit Reviews

    Updated May 22, 2017
    230 reviews

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    Full-time Part-time
    2.6
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
    First Transit President Brad Thomas
    Brad Thomas
    80 Ratings

    230 Employee Reviews

    Sort: Popular Rating Date
    Pros

    • Management and trainers are good people (in 8 reviews)

    • Benefits, Overtime, Full-time/ limited part time (in 7 reviews)

    Cons

    • No chance to advancement, extremely low pay (in 13 reviews)

    • Long Hours, Daily Work Schedule Changes (Start & End Times), All-Weather Working Conditions (in 7 reviews)

    More Pros and Cons

    1. "Improvement needed in managements"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Commerce City, CO
      Former Employee - Anonymous Employee in Commerce City, CO
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at First Transit full-time (More than a year)

      Pros

      If u want over time hours there is plenty..

      Cons

      Benefit could be better. Only one medical company Etna which is the worst company to have. I wish they match 401k plan dollar for dollar.

      Advice to Management

      Need to invest in there drivers more you may can keep them around longer..

    2. "Operations Manager"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Operations Manager in Washington, DC
      Current Employee - Operations Manager in Washington, DC
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at First Transit full-time (More than 10 years)

      Pros

      Always paid on time.

      Cons

      Don't always have the best leadership. They will under pay you.

      Advice to Management

      Doesn't grow their staff to be next level management.

    3. "Great Place To Work"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Para Transit Driver in Roseville, MN
      Current Employee - Para Transit Driver in Roseville, MN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at First Transit part-time (More than a year)

      Pros

      Friendly and Laid back workplace

      Cons

      Need to be alert at all times. Careless drivers on the road

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "It's a pleasure"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Paratransit in Baltimore, MD
      Current Employee - Paratransit in Baltimore, MD
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at First Transit full-time (Less than a year)

      Pros

      Being able to get over time working with different people going to new places in Maryland that you never visited or herd of before getting hired getting perks and discounts

      Cons

      Communication with rude dispatchers not being able to pick and drop your customers as I would prefer not having working vehicles

      Advice to Management

      Team work is always needed through out the entire company

    5. "Smh...seriously unprofessional"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Bus Operator in Houston, TX
      Former Employee - Bus Operator in Houston, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at First Transit full-time (More than a year)

      Pros

      You have a job not a career

      Cons

      Unruly staff who seems comfortable saying whatever comes out of there mouth

      Advice to Management

      Revamp training dept and supervisor training and quarterly classes for complacent employer who hold positions over drivers....weed out power hungry staff

    6. "Bus Operator"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Bus Operator in Woodbridge, VA
      Current Employee - Bus Operator in Woodbridge, VA

      I have been working at First Transit full-time (More than a year)

      Pros

      Benefits and Compensation Free Uniforms

      Cons

      No Cons It is what you make it

    7. Helpful (1)

      "Room for Improvement in the Organization's Culture"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Bus Operator in Phoenix, AZ
      Former Employee - Bus Operator in Phoenix, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at First Transit full-time (More than 5 years)

      Pros

      The is competitive and increases yearly for five years, with cost of living increases after that. Opportunities for overtime abound. Ther are well-defined and generous employee benefits. Mandatory monthly meetings keep all operators up-to-date on company goals and initiatives, as well as the progress in achieving them, and reinforce the mission, vision, and values of the organization.

      Cons

      First, the immediate yearly raises (for five years) combined with the lack of financial incentives, discourage operators from engaging in continuous performance improvement. Second, though management touts safety as their number one priority, they don't encourage transparency as a means of creating safer environments. Operators are punished for 'safety violations' that the company deems 'preventable,' rather than encouraged to speak up about unsafe events to facilitate systemic changes. The latter approach would encourage transparency and allow the company to make significant improvements leading to safer outcomes. Finally, there aren't very many opportunities for career advancement.

      Advice to Management

      Invest and engage in the transition from a culture of blame to a just culture. There are much greater rewards to be reaped in the latter.

    8. "Bus driver"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Bus Drver in San Diego, CA
      Current Employee - Bus Drver in San Diego, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at First Transit full-time (More than a year)

      Pros

      they had appreciation for their employees

      Cons

      Underpaid salary required for living

      Advice to Management

      keep up the good work

    9. "Coach Operator"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Coach Operator in Oceanside, CA
      Current Employee - Coach Operator in Oceanside, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at First Transit full-time (More than 10 years)

      Pros

      There are no pros to First Transit. Just ask the drivers contracted out in 2010. Lost pay, benefits and many lost jobs due to wrongful terminations.

      Cons

      Hostile and unethical environment. Low pay or no pay on time. Cheats at every opportunity. Violates federal, state laws/regulations and the contract. Always a fight to get proper pay.

      Advice to Management

      Wake up and be honest. Treat your employees with respect and respect the contract to which you sign your names to. Pay employees a decent wage and pay the increases when contractually agreed to...not late.

    10. "Great entry level pay and training if you live close and can work splits"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Coach Operator in Mukilteo, WA
      Former Employee - Coach Operator in Mukilteo, WA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at First Transit full-time (Less than a year)

      Pros

      Management and trainers are good people. Paid training to get your cdl class B and defensive driving certificates. Good pay/benefits.

      Cons

      Split shifts for coach operators.

      Advice to Management

      Allow new hires to do part time.

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