FirstEnergy Reviews | Glassdoor

FirstEnergy Reviews

Updated March 18, 2017
24 reviews

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Chuck Jones
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24 Employee Reviews

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Pros
  • Good pay for an internship program (in 16 reviews)

  • Employes receive good treatment good benefits and excellent pay (in 13 reviews)

Cons
  • No work life balance, forced overtime, very bad management (in 10 reviews)

  • Long hours -- there is no work/life balance (in 4 reviews)

More Pros and Cons

  1. "Claims to be Above Reproach"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Reading, PA
    Former Employee - Engineer in Reading, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FirstEnergy full-time (Less than a year)

    Pros

    Thousands of square feet of empty cubicles due to staffing reductions after mergers means that there is always plenty of free space.

    Cons

    Corporate management will claim that regional management is above reproach, and company policy requires openness and honesty. Thus, if one's regional manager creates a problem that you must address with them, you will be required to address it (lest you be dishonest or secretive), and then you will be fired (because management is above reproach).

    Advice to Management

    Don't be afraid to admit small errors to keep them from snowballing.


  2. Helpful (1)

    "Nuclear Engineer II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent power experience that help you in other industries.

    Cons

    They will push you to try and sign off on projects that have the potential to harm the plant. A lot of people in management as far as supervisors and managers go in design are "yes men" and don't care at all about their employees. They'll throw you under the bus. They won't fire the corrupt and shady people due to limited loyalty so I'd stay away from this place.

    Everything is 30 years old including the office. They never clean so be prepared to get sick a lot, I never had allergies until I started working there. The plant goes down a lot so you'll have to give up your weekends and expect no bonus. The incentive bonus program is a sham as you never see it because the nuke sites are always shutting down for something. The pay is low. Morale is always low because they don't even provide the very basics to make any employee happy. Benefits aren't good.


  3. "Supply Chain Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Akron, OH
    Former Intern - Anonymous Intern in Akron, OH
    Doesn't Recommend
    Neutral Outlook

    I worked at FirstEnergy as an intern

    Pros

    -Gave me a great visibility of what the top companies in business deal with purchasing
    -Ability to learn SAP and very standardized process skills that can be transferred to other positions
    -Great resume builder!
    -Lots of other interns that are really fun and great intern events! HR works well with the interns.

    Cons

    -Management and coach provides little guidance to your performance and is non-confrontational so I got little feedback to help myself improve
    -I was told in my interview that I would rarely be doing data input.. that's all I ever did. So, there's a lack of honesty about the job description.
    -I was not seen as valuable to the company. My projects always got delayed farther and farther until it was too late to even start.
    -I was stuck in a corner all day and barely given any responsibility. I asked for more but was always ignored. Only take the job as a last option.
    -Condescending management. I sat next to their office and laughed about how I didn't know how to do something I never learned. Being an intern is about learning, not mocking the fact that we don't know much.

    Advice to Management

    -Create more inclusive environment for interns
    -Give clear and constructive feedback
    -Follow development program that is laid out
    -Allow for mistakes but also give opportunities to learn from challenges


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  5. Helpful (1)

    "Don't leave your good job for this one!!!"

    Star Star Star Star Star
    Former Employee - Meter Reader in Youngstown, OH
    Former Employee - Meter Reader in Youngstown, OH

    Pros

    Good work schedule Monday-Friday overtime on Saturdays was on a volunteer basis when offered. Immediate supervisor very helpful. Good co-workers. Working outdoors. Good exercise.

    Cons

    Have to use your own personal vehicle a lot of wear and tear. You are reimbursed for mileage but that doesn't come close to cover costly auto repairs! Hard to get in full time unless your in one of the few union shops. Looks like they hire and use a lot of contractors and let you go at end of contract. Expect to walk many miles daily. Phasing out meter readers jobs in Ohio in the near future just like they did in Pennsylvania-smart meters. No benefits for contractors.


  6. "FE Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst II in Akron, OH
    Former Employee - Business Analyst II in Akron, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    All ariund compensation and ability to learn.

    Cons

    Regulation influenced company with no control

    Advice to Management

    Step back to review before making big decisions


  7. "Customer service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Akron, OH
    Former Employee - Customer Service Representative in Akron, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at FirstEnergy full-time (Less than a year)

    Pros

    A steady job, not far from home, full time

    Cons

    They don't treat you as a person, you are just a warm body in a chair

    Advice to Management

    Act like you care, show appreciation, you get more out if employees


  8. "CSR at First Energy."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Akron, OH
    Current Employee - Customer Service Representative in Akron, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FirstEnergy full-time (More than a year)

    Pros

    Good pay, good benefits and a good amount of vacation time. Having the opportunity to satisfy a customer and assist someone in need.

    Cons

    Management puts everything above its employees. It is not a good feeling to go to work and feel like you are unimportant because all that is important to management is making sure stats are being met.


  9. "horrible place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Reading, PA
    Former Contractor - Anonymous Contractor in Reading, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FirstEnergy as a contractor

    Pros

    some pros were that the hours were somewhat decent and pay was somewhat good

    Cons

    The company works there employees hard to the bone with no acknowledgement what so ever. I was a temp and was there for about 5 months, never missed a day or called off and was still let go. They play favorites on certain people and have no compassion for anyone. When ever you needed help no one was around to help you and they also don't give a crap about the customer. The company is all about stats and how long your on a phone call, they basically want u on and off the phone in like 3 mins..which is impossible. Some of the management will talk crap on other employees to other employees/management

    Advice to Management

    learn to have a heart and be more professional


  10. Helpful (1)

    "Life in a Firstenergy Fossil Plant"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Various Technical and Maintenance Supervicion Positions in Shippingport, PA
    Former Employee - Various Technical and Maintenance Supervicion Positions in Shippingport, PA

    Pros

    OK pay for the areas the plants are located

    Cons

    Bleak future, Zero work life balance, Little advancement oppurtunity in the coal plants, Not enough people, No back up to help you when need it. (you are often stuck there till its fixed)

    Advice to Management

    De-Nuclearize the coal plants before its too late !!! All the nuke programs and procedures without all the nuke money, people, and resources do not and will not work. Its takes more time and effort to make the BS plant metrics look good than it does to run the plant. Keep the coal people in the coal plants and the nuke people in the nuke plants.


  11. Helpful (3)

    "Awful company to work for, amazing amount of stress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fairlawn, OH
    Former Employee - Customer Service Representative in Fairlawn, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice desks,other non supervisory employees are very friendly.

    Cons

    Awful,you are micromanaged every SECOND of the day by all the supervisors and the hiring process is not fair.It is based on the favories getting hired first no matter what your stats are. No set hiring standards followed by all supervisors.Expect that when you are a contractor(temp worker) that you will be the ones that have to come in and work all holidays because they don't want to to pay the employee rate.Also alot of lazy power station supervisors that woukd rather talk about people ,rather than doing their job and answering questions that they are suppose to answer.

    Advice to Management

    Treat your contractors better, they are doing EXACTLY what your employees are doing that get all the benefits.



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