FirstEnergy Reviews | Glassdoor

FirstEnergy Reviews

Updated December 10, 2017
38 reviews

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5.0
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Chuck Jones
11 Ratings

38 Employee Reviews

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Pros
  • The company generally has good people, good pay and good benefits (in 19 reviews)

  • Employes receive good treatment good benefits and excellent pay (in 17 reviews)

Cons
  • Odd work hours and abundance of overtime makes it very challenging to have any sort of work-life balance (in 10 reviews)

  • upper management completely unqualified (in 11 reviews)

More Pros and Cons

  1. "Solid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Cleveland, OH
    Current Employee - Operations Supervisor in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstEnergy full-time (More than 10 years)

    Pros

    Pay
    flexibility with schedules
    Holiday pay amongst other benefits
    Good leadership
    Company gives you the ability to advance within
    Company is getting better at recognizing the work you put in

    Cons

    Unrealistic goals at times

    Being on call 24/7-365 can have its disadvantages if you have a family. For those that want to make money, it’s a good thing.


  2. "Revives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Akron, PA
    Former Employee - Customer Service Representative in Akron, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at FirstEnergy full-time (More than a year)

    Pros

    Pay hours management benefits and location.

    Cons

    No longer being a part of the team.

    Advice to Management

    Good job.

  3. "IT Analyst Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - IT Analyst Intern in Akron, OH
    Former Intern - IT Analyst Intern in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FirstEnergy as an intern (Less than a year)

    Pros

    Great internship, real work experience, provide any needed assistance, and great co-workers!

    Cons

    Nothing to mention during my time at FirstEnergy!


  4. "Great Company to grow in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transmission Systems Operator in Akron, OH
    Current Employee - Transmission Systems Operator in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstEnergy full-time (More than 3 years)

    Pros

    Good support structure the company really like to promote within the company

    Cons

    Health care plans could be a bit better other than that I have no complaints.


  5. "Excellent work atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transmission Systems Operator in Akron, OH
    Current Employee - Transmission Systems Operator in Akron, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FirstEnergy full-time (More than 8 years)

    Pros

    Compensation, benefits, people. Freedom to work independently and make your own judgement calls.

    Cons

    Shift work..not much else bad to say. As with any company you will have people you would rather not work with... but otherwise that's it.


  6. "Critique of FirstEnergy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstEnergy full-time

    Pros

    Great opportunities for advancement and training!

    Cons

    Too far from family and friends

    Advice to Management

    Consider adding a tower group to the team


  7. "Electrical Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstEnergy full-time

    Pros

    Good team and good infrastructure

    Cons

    Slow pace in project execution

  8. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Fairlawn, OH
    Current Employee - Customer Service Representative in Fairlawn, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstEnergy full-time (More than 5 years)

    Pros

    Great Management team if your willing to put yourself in a place for advancement.. they are their to help!

    Cons

    I really don't have anything bad to say... I actually love the company I work for

    Advice to Management

    Keep doing what you do


  9. "Great Company to Have a Career At"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transmission Systems Operator in Akron, OH
    Current Employee - Transmission Systems Operator in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstEnergy full-time (More than a year)

    Pros

    Challenging work environment, with excellent resources and a very encouraging team atmosphere. Employee pay is very good, and seems to be very competitive to the industry. Also benefits are great (despite what older employees might claim as they had even better benefits at one point).

    Cons

    Most of the positions are high stress positions, that require excellent attention to detail and an understanding of complex subject matter. Due to the nature of the work, many job responsibilities or tools are in constant flux. The electric system itself is very dynamic and it requires people in the power industry to be very excellent at dynamic problem solving.

    Advice to Management

    My advice would be that management should take more advice from employees performing essential job functions when considering upgrades to tools or systems.

    Operator input on transmission projects in planning for instance, would go a long way to help address the disconnect that sometimes exist between design practicality and necessity.

    Overall, this "open to suggestions" culture has been really excellent with regards to safety culture. It could be another strong benefit that will ultimately improve performance of the system and employee morale. My experience with management at FE has always been positive and that's really the only suggestion I have.


  10. "Good to their employees."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very good vacation time for new employees, paternity leave for new fathers and impressive flex time schedules. CEO truly cares for the employees.

    Cons

    There are not any cons at this time. Leadership does everything they can to take care of employees at every level.

    Advice to Management

    N/A


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