FirstEnergy Reviews | Glassdoor

FirstEnergy Reviews

Updated May 17, 2017
213 reviews

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Full-time Part-time

213 Employee Reviews

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Pros
  • Good pay for an internship program (in 16 reviews)

  • Employes receive good treatment good benefits and excellent pay (in 16 reviews)

Cons
  • No work life balance, forced overtime, very bad management (in 10 reviews)

  • Long hours -- there is no work/life balance (in 4 reviews)

More Pros and Cons

  1. "Meter reading is like slavery"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Meter Reader in Massillon, OH
    Former Employee - Meter Reader in Massillon, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FirstEnergy (More than 8 years)

    Pros

    Great pay and storm duty overtime is lovely

    Cons

    Overworked employees, no breaks, routes are too long and management doesn't listen to employees and are lazy

    Advice to Management

    Listen to your employees


  2. "Reactor Operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reactor Operator in Perry, OH
    Current Employee - Reactor Operator in Perry, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FirstEnergy (More than 3 years)

    Pros

    Paycheck. Not to many pros.

    Cons

    Diminishing benefits, lowering stock price, company has too much debt.


  3. "Nuclear Security Officer NSO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nuclear Security Officer in Oak Harbor, OH
    Current Employee - Nuclear Security Officer in Oak Harbor, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, many opportunities, good location. A lot of overtime.

    Cons

    A lot of overtime. Possibility of being forced to work.


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  5. Helpful (2)

    "Customer Service Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Fairmont, WV
    Current Employee - Customer Service Representative in Fairmont, WV

    I have been working at FirstEnergy full-time (More than a year)

    Pros

    Fairly consistent schedule, fair pay for the position, good management, you work at your own pod, and are sitting for most of the day.

    Cons

    You get cussed out and berated daily by customers, not a lot of paid time off until you've been hired for at least a year.

    Advice to Management

    The management is great at this call center. If you mess up they take you aside and coach you on what you did wrong. They don't belittle you but genuinely try to help you out.


  6. Helpful (1)

    "Customer Service Represtentive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Reading, PA
    Current Employee - Customer Service Representative in Reading, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstEnergy (Less than a year)

    Pros

    Overtime Opportunities, Pay, Co-Workers and Supervisor are nice.

    Cons

    Hours, high attendance expectations, technical glitches,


  7. "Good Pay, good coworkers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support Analyst in Morgantown, WV
    Former Employee - Desktop Support Analyst in Morgantown, WV
    Recommends
    Positive Outlook

    I worked at FirstEnergy full-time (More than a year)

    Pros

    Great pay. Fairly Laid back environment. Hours were up to you within reason other than the dreadful help desk.

    Cons

    Conservative culture, occasional night shift. Help desk.

    Advice to Management

    Listen to the desktop support analysts. They are dealing more directly with the IS and issues more than any other team.


  8. "Management should come up to date with the times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Akron, OH
    Former Employee - Anonymous Employee in Akron, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at FirstEnergy full-time (More than a year)

    Pros

    The energy industry is steady so there is plenty of job security in the market for such companies.

    Cons

    Management is old school, you are lucky to be here mentality, instead of our employees are assets mentality.
    No regards for employees with death of immediate family members.

    Advice to Management

    Learn that people are important in an organization and treat yhem with respect.


  9. "Summer Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Intern in Morgantown, WV
    Former Employee - Engineering Intern in Morgantown, WV
    Recommends
    Neutral Outlook

    I worked at FirstEnergy (Less than a year)

    Pros

    Leaned a lot just from being exposed to the industry.

    Cons

    Unorganized, no clear objective other than to take initiative.


  10. "First energy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Journeyman Lineman Chief in Jersey City, NJ
    Current Employee - Journeyman Lineman Chief in Jersey City, NJ
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at FirstEnergy full-time (More than 10 years)

    Pros

    Job is personally fulfilling results oriented good pay and safe working conditions

    Cons

    Poor benefits, no overtime, and no trust in its employees even those who enjoy their jobs


  11. "Working at FENOC and Beaver Valley Power Station."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Shippingport, PA
    Current Employee - Management in Shippingport, PA
    Recommends
    Positive Outlook

    Pros

    The people at FENOC and Beaver Valley are the best! Very supportive and professional. Safety culture is very good at the plant. Management supports the workforce (professional) with good resources. Pay is competitive with other plants.

    Cons

    With the workforce getting older, it is a challenge keeping jobs filled.

    Advice to Management

    Hire more help for the plant, training and the engineering department.


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