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FirstEnergy Reviews

Updated Dec 3, 2022

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Found 423 of over 493 reviews
3.7
67% Recommend to a Friend
FirstEnergy CEO and President Steven E. Strah
66% Approve of CEO

Found 423 of over 493 reviews

3.7
67%
Recommend to a Friend
66%
Approve of CEO
FirstEnergy CEO and President Steven E. Strah
Steven E. Strah
47 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of FirstEnergy and is not affected by filters.

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  1. 5.0
    Current Employee, more than 8 years

    Na

    Nov 27, 2022 - Customer Service 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for

    Cons

    Alot of company changes takimg.place

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  2. 2.0
    Current Employee, more than 10 years

    Pitiful raises

    Dec 3, 2022 - Real Estate Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stable for the most part

    Cons

    Poor salary and raises reduce effort

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  3. Join the FirstEnergy team
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  4. 5.0
    Former Employee, more than 5 years

    Good place

    Nov 16, 2022 - Associate Engineer in Martinsburg, WV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management Co workers Pay Schedule Benefits

    Cons

    Big company felt like a number

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  5. 4.0
    Current Employee, more than 3 years

    Fantastic Job

    Nov 7, 2022 - Systems Administrator in Akron, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Engaged team and leadership and ongoing projects

    Cons

    Work-life balance can suffer at times

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  6. 2.0
    Former Employee, more than 5 years

    Nice place to work if you don't like to do any

    Jul 25, 2022 - Employee in Akron, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay for the locations, fairly recession resistant, hard to get fired.

    Cons

    In the name of "Fairness" they are unable or maybe unwilling to pay high performers too much different than the poor performers. HR does not recognize understand that all employees are not plug and play and that people with unique backgrounds bring more to the table.

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  7. 5.0
    Current Employee

    Intern

    Nov 1, 2022 - Intern in Akron, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good experience to work there.

    Cons

    No cons. Everyone is nice.

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  8. 1.0
    Former Employee, more than 5 years

    Management and higher ups were either mindless or sociopathic

    Oct 30, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay, opportunities to learn a lot

    Cons

    They run their employees into the ground, there is no work life balance, the management seemed incompetent at best and devoid of empathy or any feelings at worst, management care more about making money than safety or the environment, corporate doesn't care about FE Generation at all, the only way people seem to advance in their career is if they spend their time on their knees, the company is a dog and pony show with nothing else of substance behind it.

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  9. 5.0
    Former Employee, more than 5 years

    Great employer!

    Sep 15, 2022 - Customer Service Associate in Akron, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing company to work for, work life balance, supervision and management cares about employees and helping to further their career.

    Cons

    Not enough employees to take calls, normally work life balance is great but the last year has been awful. Mandatory over time every single day for the past 9 months, literally. Yes the money is great but not having the time for any thing else or family is a issue.

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  10. 5.0
    Current Employee

    FE employee

    Oct 15, 2022 - Anonymous Employee in Akron, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for

    Cons

    Slow to adapt to fast changing world

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  11. 5.0
    Current Employee, more than 5 years

    CSA

    Oct 4, 2022 - CSA - Customer Service Associate in Fairmont, WV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefit and room to grow

    Cons

    No work life balance , too much mandatory ot

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Viewing 1 - 10 of 423 Reviews
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FirstEnergy Reviews FAQs

FirstEnergy has an overall rating of 3.7 out of 5, based on over 493 reviews left anonymously by employees. 67% of employees would recommend working at FirstEnergy to a friend and 56% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has improved by 1% over the last 12 months.

67% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FirstEnergy 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at FirstEnergy to be career development, coworkers, benefits and the cons to be culture, management.

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Glassdoor has 493 FirstEnergy reviews submitted anonymously by FirstEnergy employees. Read employee reviews and ratings on Glassdoor to decide if FirstEnergy is right for you.