FirstEnergy Employee Reviews about "upper management"

Updated Sep 27, 2020

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4.1
78%
Recommend to a Friend
73%
Approve of CEO
FirstEnergy President and CEO Chuck Jones (no image)
Chuck Jones
77 Ratings
Pros
  • "Good pay, good employess, good environment to work in(in 28 reviews)

  • "Good Benefits and Paid Time Off(in 24 reviews)

  • Cons
  • "No trust in upper management, very secretive environment, "they" don't value your personal time, they expect you to put them first(in 14 reviews)

  • "Work Life balance could be better(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "upper management"

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    1. 5.0
      Current Employee, less than 1 year

      Best job I've ever had!

      Sep 27, 2020 - Field Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very flexible . Room for a lot of a advancement

      Cons

      Need more support (employees). Hiring upper management or supervisory positions due to who they know.

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    2. 3.0
      Current Employee, less than 1 year

      Good pay and benefits

      Jan 4, 2020 - Anonymous 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, good benefits benefits, paid time off

      Cons

      No trust in upper management, very secretive environment, "they" don't value your personal time, they expect you to put them first. Not a comfortable work environment

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    3. 2.0
      Former Employee, more than 5 years

      Don't do it

      Mar 16, 2019 - Nuclear Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly co-workers, employee gym, pay

      Cons

      I worked for one of FirstEnergy's nuclear generating stations for over six years. While I am grateful for my experience, after being gone for over three years and switching to a completely different industry I can confidently say that I would not recommend working here. First, get ready for loads of bureaucracy. You have to jump through hoops upon hoops to get anything done. Money is scarce. Management is top heavy. New ideas are not considered nor even encouraged. The industry has failed to innovate in the last 40 years. Heavy regulations have squashed any room for it. Unless the problem will shut down the plant, good luck getting money to fix it. I saw the writing on the wall the last few years I was there, which is why I jumped ship. A little over a year after I leave FE announces they are shutting down all their nuclear plants. Surprise surprise. When I was there it was a toxic work environment. No one seemed to like their job. You are treated like a number and expected to comply with any and all directives from upper management. Get ready for 72 hour work weeks during refueling outages and getting called in on your off days to deal with urgent issues. The unions make things worse. It's nearly impossible to get anything done as most (not all) of the union workers are lazy. However, if you try to take initiative to get things done, the union is there waiting to file a grievance on you. I once had a Reactor Operator have a meltdown on me while he was on shift in the control room. Yes, you read that right - this happened while he was supposed to be operating a nuclear reactor. When I went to HR about it, it got swept under the rug as they didn't want to disturb the union. There is no room for advancement beyond supervisor level unless you want to obtain your Senior Reactor Operator (SRO) license, which entails multiple years of shift work in the control room.

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      2 people found this review helpful
    4. 3.0
      Current Employee, more than 10 years

      Lineman

      Jul 27, 2015 - Lineman 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay, good coworkers. Tony Alexander is no longer CEO. Hopefully Chuck Jones turns this company around.

      Cons

      I believed there are to many bosses (upper management), supervisors (foreman) are to young and have to little knowledge and people skills.

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      3 people found this review helpful
    5. 2.0
      Former Employee, more than 3 years

      Cutting Costs

      May 28, 2013 - Electrical Engineer in Fairmont, WV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice office to work in. Had a good direct supervisor.

      Cons

      Upper management is a confusing chain with VPs reporting to Presdents that reported to VPs. Alot of politics and management at manager level was too hands off and removed from projects. Benefits of employees kept getting cut and right after they layed off some IT folks they bought the naming rights to the Cleveland Browns Stadium for a cool couple mil. Upper management does not care about employees or their workload, Many people have left and they rarely replace just distribute work to those who are still there.

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      3 people found this review helpful
    6. 3.0
      Current Employee, less than 1 year

      Good company - make of it what you will

      Aug 29, 2010 - Staff Business Analyst in Akron, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      One of the best paying companies in Ohio. Opportunities are there, but you have to be willing to really seek them out. As always, you can be whatever you want to be but you must be engaged and willing to work for it.

      Cons

      Still a company of the good old boys. Opportunities for females are harder to come by. There are females in upper management but overall there is a tilt towards male management. A number of changes to benefits since the recession started. Not convinced they were need but they benefited the company at that time and will continue to provide benefit to company long term.

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      1 person found this review helpful
    7. 2.0
      Former Employee, less than 1 year

      Supervisors at this call center are a joke.

      Apr 5, 2015 - Call Center in Reading, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sit down desk job. Free food. Great coworkers. Very friendly people.

      Cons

      Angry customers...listening to lyers all day. Upper management were showoffs and thought they were better than others.

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      2 people found this review helpful
    8. 2.0
      Current Employee, more than 10 years

      Lineman

      Mar 7, 2014 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The only pros I see is the fact the the union is semi strong and keeps getting the union employees raises. They seem to treat us right also because of the union.

      Cons

      Upper management needs to open their eyes and actually get off their high horses and get back to cherishing its employees instead of looking at us like a number. First Energy has gotten to big for their britches.

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      1 person found this review helpful
    9. 2.0
      Current Employee, less than 1 year

      Pay is good, but not worth the physical and mental toll it will take on you

      Feb 20, 2015 - Nuclear Security in Perry, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      pay, some of the people you meet will be great.

      Cons

      continue to cut benefits tons of forced overtime upper management completely unqualified insane rules to follow set up for failure no room for promotions or advancement past mistakes repeated, so same issues continue to arise lack of leadership in shift supervision Total control of your life. Have to submit blood sample once a year to medical

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      1 person found this review helpful
    10. 4.0
      Current Employee, less than 1 year

      Substation Design Engineer

      Dec 4, 2017 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Work/Life Balance is great -Job Security and 401k -Lots of exciting problems to Solve -Great first job after College to get immersed in the Power Industry. -The Senior Supervisors are willing to teach you if you ask the right questions. -Once in a lifetime projects for the next few years. -The people are great, smart knowledgeable, and from all walks of life. -Learn how a Fortune 200 Company Functions

      Cons

      -Slow moving to get a promotion even with significant increase in job responsibilities. -The real upper management is in Akron, if you want to be a Director it's awfully hard if your in a satellite office. -Dates, Schedules, Work Hours are always in flux for the good and the bad. -Lots of moving parts and it's easy to get lost in the system.

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