FirstLight Home Care Reviews | Glassdoor

FirstLight Home Care Reviews

Updated Jun 21, 2019

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Found 157 reviews

4.3
StarStarStarStarStar
Rating TrendsRating Trends
83%
Recommend to a Friend
93%
Approve of CEO
FirstLight Home Care CEO Jeff Bevis
Jeff Bevis
74 Ratings
Pros
  • "FirstLight cares about its caregivers and puts them first(in 11 reviews)

  • "flexible hours, They work around your schedule, Great people to work with(in 6 reviews)

Cons
  • "Low pay for what you are asked to do(in 11 reviews)

  • "Working full time for firstlight was a different story(in 9 reviews)

More Pros and Cons
  1. Featured Review

    "A WONDERFUL PLACE TO WORK!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstLight Home Care full-time

    Pros

    I began working for FirstLight Home Care several months ago as I thought this was a Company that FOCUSED POSITIVELY on their Caregivers, Clients, Owners and Employees. How wonderful is it to be able to say ...it IS TRUE!! This company is truly focused on making a positive difference for the Caregivers, Clients, Owners, and Employees. The collaboration, teamwork, fun, hard work, opportunities to make a positive difference...

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    Cons

    Only positive experiences here!

    Advice to Management

    Continue being focused on your customers and employees, and doing the right thing for the right reasons.

    FirstLight Home Care2019-06-09

    FirstLight Home Care Response

    June 19, 2019Director of Human Resources

    WOW! Thank you for this amazing feedback. We appreciate all of these encouraging words and hope that we are making this type of impact on all of our employees. Please know that our success it based on the dedication of our team members, without all of you we can't do what we do. ...

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  2. "My Experience with FirstLight Home Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Networker/Marketer 
    Recommends
    Positive Outlook

    I have been working at FirstLight Home Care part-time

    Pros

    One reason why I love working for FirstLight Home Care of Southern Nevada is because the Owner is a genuine person who found a way to help people on a bigger scale. I myself have been a caregiver for my family members and she introduced me to a whole world of people I could possibly help.

    Cons

    The downside about this line of work is that you meet a lot of people who need and want the services but either can't afford it or don't keep the services because it became unaffordable.

    FirstLight Home Care2019-06-21
  3. "Amazing workplace!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Liaison 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstLight Home Care full-time for more than a year

    Pros

    Absolutely love the culture at this company. Everyone is extremely willing to help each other thrive and succeed.

    Cons

    To be honest, I have faced no cons ever since I've started working here.

    FirstLight Home Care2019-06-04

    FirstLight Home Care Response

    June 19, 2019Human Resources Coordinator

    Thank you for taking the time to share your FirstLight Home Care story. We love hearing that you feel that you are part of a team that truly operates using an employee-centered culture that is focused on continuous support and growth. We hope that FirstLight will continue to help ...

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  4. "I have no idea"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Caregiver in Rancho Cucamonga, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstLight Home Care full-time for less than a year

    Pros

    The best season that aspire me to work with this company is the supervisor econouragemen and the client family altitude.

    Cons

    Really l have no experience any downside because l am new shaft

    Advice to Management

    Keep the good job going

    FirstLight Home Care2019-06-05

    FirstLight Home Care Response

    June 19, 2019Director of Human Resources

    Thank you for taking the time to leave your feedback. We love hearing that you are being encouraged by your supervisors to succeed and do a great job and that the clients families have a positive attitude. We hope that you will continue to fall in love with our company and Our Culture ...

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  5. "Great team Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Scheduling Coordinator/Human Resources in Fort Wright, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstLight Home Care full-time for less than a year

    Pros

    I love everything about my job. From the great team that I get to work with to the clients to the caregivers. I love that everyone is always so helpful. My bosses are the best they are caring and understanding and not afraid to pitch in and help to get the work done!

    Cons

    I have no Cons. I love and honestly enjoy what I do for a living. It does not feel like a job to me but more of home and family.

    Advice to Management

    Keep up your great work!!

    FirstLight Home Care2019-05-20

    FirstLight Home Care Response

    May 21, 2019Director of Human Resources

    WOW! It is always an amazing feeling when you hear that someone feels like their job is like home and family. Our Culture of Care is at the core of everything that we do and it is because of dedicated people like you that we are able to maintain this type of culture. Thank you for ...

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  6. "Great Culture of Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrator in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstLight Home Care full-time for more than 5 years

    Pros

    FirstLight truly cares for it’s employees by fostering an amazing culture of care. Employees enjoy benefits like health, dental, paid vacation, paid training, travel pay, 401K, and much more!

    Cons

    The business is demanding and can be stressful, but very rewarding.

    Advice to Management

    Continue to focus on appreciation for our great employees!

    FirstLight Home Care2019-05-20

    FirstLight Home Care Response

    May 21, 2019Director of Human Resources

    Thank you for taking the time to leave your feedback. Anytime we get to hear the word "fostering" we know this means that there is a lot of time being spent on building a team environment and Our Culture of care. This is simply great. We continue to look for great ways to show ...

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  7. "Great company and work culture"

    StarStarStarStarStar
      Current Employee - Caregiver in Austin, TX
      Recommends

      I have been working at FirstLight Home Care part-time for less than a year

      Pros

      People oriented management team and great training.

      Cons

      Need to get more work hours.

      Advice to Management

      Hire people who really have a passion for caring for others

      FirstLight Home Care2019-05-20

      FirstLight Home Care Response

      May 21, 2019Director of Human Resources

      Thank you for taking the time to share your feedback with us. Training is an essential part to providing exceptional care are we are pleased to hear that you received "great training." I know that it must be hard not to have consistent hours and we appreciate you trusting us as ...

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    • "Treated Like Family"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I have been working at FirstLight Home Care full-time for more than a year

      Pros

      Great culture. Passionate team. Treated like family.

      Cons

      Cannot think of any downsides.

      FirstLight Home Care2019-05-09

      FirstLight Home Care Response

      May 20, 2019Director of Human Resources

      Thank you for taking the time to share your feedback, it is appreciated. It is great to hear FirstLight Home Care described by such amazing words, passion, culture, and family. What an honor it is to have someone say that they feel connected to us as a family. If you would like ...

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    • "Great company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Office Manager in Youngstown, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at FirstLight Home Care full-time for more than 3 years

      Pros

      I love our mission statement. That is what our company is all about. We work for really great owners that actually care about all of their employees

      Cons

      I can not think of one

      FirstLight Home Care2019-05-07

      FirstLight Home Care Response

      May 20, 2019Director of Human Resources

      Thank you for taking the time to share your feedback. I love hearing time and time again that Our Culture of Care is evident. It is at the center of everything that we do and it is great to know that in Youngstown it is the foundation for your business. I would love to hear more ...

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    • "Outstanding Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Director of Business Development in Cincinnati, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at FirstLight Home Care full-time for less than a year

      Pros

      FirstLight Home Care allows me to capitalize on my strengths and provides me the autonomy to implement changes that will benefit the organization and franchisees. The company is extremely transparent and does not appear to have any hidden agendas. I enjoy working with my co-workers and feel very respected as an employee.

      Cons

      The benefits package is steadily improving but I would like to see the company offer short term and long term disability insurance in the future

      FirstLight Home Care2019-04-15

      FirstLight Home Care Response

      April 17, 2019Director of Human Resources

      Thank you for taking the time to share your FIrstLight Home Care story. We love hearing that you feel that you are part of team that is transparent and is not working with any hidden agendas. We also want to thank you for sharing your thoughts on ways to improve our benefit offerings ...

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    Found 157 reviews