FirstMerit Reviews | Glassdoor

FirstMerit Reviews

25 reviews

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3.0
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
FirstMerit Chairman, President, and CEO Paul G. Greig
Paul G. Greig
10 Ratings

25 Employee Reviews

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Pros
  • great customers and great co-workers (in 4 reviews)

  • Great job great people, wonderful experience (in 5 reviews)

Cons
More Pros and Cons

  1. "Yearly pay raises are atrocious, skeleton staffing everywhere and only 14 pro days your first 6 years of employment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Processor in Canton, OH
    Current Employee - Loan Processor in Canton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some flexibility for dr appointments but the work just keeps piling up on your desk.

    Cons

    Working environment is horrible. People are squeezed in little 6x6 cubicles with 8 inch walls above your desk.

    Advice to Management

    Management is too busy all day with meetings and are never around nor do they care about their employees.
    Nobody was surprised they were eventually brought out by another bank, was just a matter of time.


  2. "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Akron, OH
    Current Employee - Underwriter in Akron, OH

    I have been working at FirstMerit full-time (More than 8 years)

    Pros

    Good work life balance here

    Cons

    Just like all companies, you're expected to do more with less


  3. "Some helpful information"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Detroit, MI
    Current Employee - Bank Teller in Detroit, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at FirstMerit full-time (More than a year)

    Pros

    They are extremely great at training people in for the job they are hired for or promoted too. That's if you get a good trainer.

    Cons

    Do not get paid enough for the work you do for this bank. Not enough recognition for any one lower on the totem poll, without us FirstMerit would definitely not be as successful.

    Advice to Management

    Show your employees some gratitude.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Resolution Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resolution Specialist in Akron, OH
    Current Employee - Resolution Specialist in Akron, OH
    Doesn't Recommend
    Positive Outlook

    I have been working at FirstMerit full-time (More than 10 years)

    Pros

    Decent health care, decent vacation time and flexibility with hours.

    Cons

    NO raises and not the right pay

    Advice to Management

    Pay your employees!


  6. "Customer Champion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Flint, MI
    Current Employee - Teller in Flint, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at FirstMerit full-time (More than a year)

    Pros

    Love my cliental and coworkers

    Cons

    They only care about the sales! You are disposable. Branches are always short handed.

    Advice to Management

    Interact with your clients and employees. Get out of the office for once. Learn to actually manage.


  7. "CC2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CC2 in Jackson, MI
    Current Employee - CC2 in Jackson, MI
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at FirstMerit (More than a year)

    Pros

    The processes improve continually sometimes so much even solutions center can't keep up, and the upper management is mostly great

    Cons

    They lowered our incentives to nothing, mortgages were $100 are now $20... A joke and insult to your employees

    Advice to Management

    Even in a small town, management STRESSES sales. They assume you haven't done anything that day if no sales


  8. "Ok place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southfield, MI
    Current Employee - Anonymous Employee in Southfield, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at FirstMerit full-time (More than 3 years)

    Pros

    For the most part there is not a lot of micromanaging on the commercial side. Like all places there can at times be mundane parts of the job that don't add value. Overall though the job is not micro managed and managers are good to work with.

    Cons

    At times the process can be slow. There are parts of the job that seem to add no value and are more like banking from 20 years ago. Eliminating these non-essential parts of the job and updating technology would improve productivity and speed.

    Advice to Management

    The technology is improving but still has a long ways to go. Keep investing in technology so employees can be more productive.


  9. "Good Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst, SQL Server Developer, .NET Developer in Maumee, OH
    Current Employee - Programmer Analyst, SQL Server Developer, .NET Developer in Maumee, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstMerit (More than a year)

    Pros

    Good staff to work with

    Cons

    Slow decision making and lots of Bureaucracy


  10. "Compliance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Analyst in Akron, OH
    Current Employee - Compliance Analyst in Akron, OH
    Doesn't Recommend
    Positive Outlook

    I have been working at FirstMerit full-time (More than 10 years)

    Pros

    Large company expanding footprint various job locations

    Cons

    Poor management. It's not what you know it's who you know.

    Advice to Management

    Implement a Career path program grow employees organically.


  11. "Like most places it all depends on who you work with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Akron, OH
    Current Employee - Anonymous Employee in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstMerit full-time (More than 8 years)

    Pros

    If you get into the right department with a solid manager, is a great place to work. Downtown Akron is much easier to deal with traffic wise than downtown Cleveland and if you hey into a good department there are some really great people to work with here.

    Cons

    FM didn't pay as much as their competitors in the downtown Cleveland area for the same types of roles.


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