FirstMerit Reviews | Glassdoor

FirstMerit Reviews

Updated April 21, 2017
116 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
FirstMerit Chairman, President, and CEO Paul G. Greig
Paul G. Greig
56 Ratings

116 Employee Reviews

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Pros
  • Great job great people, wonderful experience (in 5 reviews)

  • Really respects opinion and work/life balance (in 3 reviews)

Cons
More Pros and Cons

  1. "First merit part time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Every one was friendly and the hours were decent. Pay increase was decent as well . . . . . .

    Cons

    Uniform was expensive , not many full time available opportunities . Technology is lacking compared to other banks

    Advice to Management

    Update training programs and uniforms . Make more goals for employees and stop making sales such a large part of the bank , customers do not like that


  2. "workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good Hard workers with great work ethic

    Cons

    staffing model needs to improve

  3. "Customer Champion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Champion
    Current Employee - Customer Champion
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Freedom to learn
    Respectable Company
    Local

    Cons

    Must wait a year to move up in company, even when you just got your bachelors

    Advice to Management

    Making people wait a year to move up forces good employees to leave


  4. Helpful (1)

    "Customers and the community are truly put first here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campaign & Social Media Coordinator
    Current Employee - Campaign & Social Media Coordinator
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The employees at FirstMerit truly care about what is best for the customer and the community. Volunteering is something I'm very passionate about so to work for a company where the managers encourage volunteering in the community is one of the main reasons I love working here.

    Cons

    Due to the size of the company it can be difficult to get through a required review process in a short period of time.


  5. "Enjoy working for FirstMerit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Akron, OH
    Current Employee - Marketing Manager in Akron, OH
    Recommends
    Positive Outlook

    Pros

    Great company with positive environment, engaged senior management and strong cultural values. Strive to achieve highest level of service - customers always receive exceptional service. Our brand is "you first" and putting others needs before our own, whether interacting with customers, other employees or members of the community. Good benefits package that offers dental and vision for full time employees. Opportunities for advancement are good.

    Cons

    Employees still adjusting to changes caused by growth through acquiring another bank.


  6. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Management in Akron, OH
    Current Employee - Product Management in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstMerit full-time (More than 5 years)

    Pros

    The company has been growing for the last several years and that has provided existing and new employees a lot of opportunity to grow. The company has also invested in a lot of new systems to provide a better experience for both customers and employees.

    Cons

    It is a fast-paced company and if you don't want to be a part of a growing organization, it might not be for you.

    Advice to Management

    Keep investing in your people and technology.


  7. "FirstMerit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Coordinator in Akron, OH
    Current Employee - Systems Coordinator in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstMerit full-time (More than 10 years)

    Pros

    Many different job opportunities within the same company.

    Cons

    Was bought by Huntington recently.

  8. "N/A"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Chicago, IL
    Current Employee - Vice President in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FirstMerit (More than 3 years)

    Pros

    A great community bank to work for. Offices thorough out the western, southern and northern suburbs. As well as city

    Cons

    There are not many cons to disclose on First Merit Bank. Great bank to work for as a local community bank

    Advice to Management

    N/A


  9. Helpful (1)

    "FirstMerit Pre-Merger Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    Pros

    Prior to the Huntington merger, FirstMerit was a great place to work with a highly dedicated and respected executive leadership team.

    Cons

    FirstMerit was acquired bu Huntington Bank and things are currently in flux. Huntington has inconsistency between departments supporting working remotely or being required to reside in Columbus. This is something that should be a corporate wide culture not department by department decision.


  10. "Great Job"

    Star Star Star Star Star
    Current Employee - Customer Champion Banker in Akron, OH
    Current Employee - Customer Champion Banker in Akron, OH

    I have been working at FirstMerit (Less than a year)

    Pros

    Great job great people, wonderful experience

    Cons

    none, customers can be rude.


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