FirstMerit Reviews | Glassdoor

FirstMerit Reviews

Updated April 21, 2017
115 reviews

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115 Employee Reviews

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Pros
  • great customers and great co-workers (in 4 reviews)

  • Great job great people, wonderful experience (in 5 reviews)

Cons
More Pros and Cons

  1. "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Akron, OH
    Current Employee - Underwriter in Akron, OH

    I have been working at FirstMerit full-time (More than 8 years)

    Pros

    Good work life balance here

    Cons

    Just like all companies, you're expected to do more with less


  2. "FirstMerit Corporation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Systems Analyst in Tallmadge, OH
    Current Employee - Senior Financial Systems Analyst in Tallmadge, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at FirstMerit full-time (More than 10 years)

    Pros

    Very committed to promoting from within.

    Cons

    Typically employ a sink or swim method of training. In the process of being acquired by HBAN.


  3. "Some helpful information"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Detroit, MI
    Current Employee - Bank Teller in Detroit, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at FirstMerit full-time (More than a year)

    Pros

    They are extremely great at training people in for the job they are hired for or promoted too. That's if you get a good trainer.

    Cons

    Do not get paid enough for the work you do for this bank. Not enough recognition for any one lower on the totem poll, without us FirstMerit would definitely not be as successful.

    Advice to Management

    Show your employees some gratitude.


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  5. "FirstMerit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Coordinator in Akron, OH
    Current Employee - Systems Coordinator in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstMerit full-time (More than 10 years)

    Pros

    Many different job opportunities within the same company.

    Cons

    Was bought by Huntington recently.


  6. "Resolution Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resolution Specialist in Akron, OH
    Current Employee - Resolution Specialist in Akron, OH
    Doesn't Recommend
    Positive Outlook

    I have been working at FirstMerit full-time (More than 10 years)

    Pros

    Decent health care, decent vacation time and flexibility with hours.

    Cons

    NO raises and not the right pay

    Advice to Management

    Pay your employees!


  7. "Customer Champion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Flint, MI
    Current Employee - Teller in Flint, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at FirstMerit full-time (More than a year)

    Pros

    Love my cliental and coworkers

    Cons

    They only care about the sales! You are disposable. Branches are always short handed.

    Advice to Management

    Interact with your clients and employees. Get out of the office for once. Learn to actually manage.


  8. "CC2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CC2 in Jackson, MI
    Current Employee - CC2 in Jackson, MI
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at FirstMerit (More than a year)

    Pros

    The processes improve continually sometimes so much even solutions center can't keep up, and the upper management is mostly great

    Cons

    They lowered our incentives to nothing, mortgages were $100 are now $20... A joke and insult to your employees

    Advice to Management

    Even in a small town, management STRESSES sales. They assume you haven't done anything that day if no sales


  9. "Ok place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southfield, MI
    Current Employee - Anonymous Employee in Southfield, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at FirstMerit full-time (More than 3 years)

    Pros

    For the most part there is not a lot of micromanaging on the commercial side. Like all places there can at times be mundane parts of the job that don't add value. Overall though the job is not micro managed and managers are good to work with.

    Cons

    At times the process can be slow. There are parts of the job that seem to add no value and are more like banking from 20 years ago. Eliminating these non-essential parts of the job and updating technology would improve productivity and speed.

    Advice to Management

    The technology is improving but still has a long ways to go. Keep investing in technology so employees can be more productive.


  10. "Not a positive experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Champion in Cleveland, OH
    Former Employee - Client Champion in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FirstMerit full-time (More than a year)

    Pros

    Pay was semi decent, officers that guarded the bank were cool. Some customers were cool

    Cons

    Management style, difficult workers, workload was excessive, banker was a creeper

    Advice to Management

    One teller posted $4000 of cash on her personal Instagram account, the other teller was not very nice. She was very rude and stuck up to others and she was more interested in shopping than working and the 2nd banker propositioned each of the tellers. The immediate supervisor knew about all these thing and did nothing about it.


  11. "Moving in the right direction"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Flint, MI
    Current Employee - Anonymous Employee in Flint, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Though the company has managed through severe growth pains in the past few years, it's shifting it's focus towards joint employee and customer success.

    Cons

    Change is slow and I hear differing opinions about the effectiveness depending on the department you work within.

    Advice to Management

    Focus on empowering us to really serve the customer and to take risks (a dirty word in banking, I know!)


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