Firstbank (Michigan) Reviews | Glassdoor

Firstbank (Michigan) Reviews

10 reviews

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3.7
Star Star Star Star Star
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Tom Sullivan
5 Ratings

Employee Reviews

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  1. "Great colleagues, and great work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Accounts Representative in Boulder, CO
    Former Employee - New Accounts Representative in Boulder, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Firstbank (Michigan) part-time (More than 3 years)

    Pros

    Private institution, very good ESOP, consistent raises

    Cons

    Still banking in the 80's


  2. "Great place to work, but frustrating if you want a promotion."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Denver, CO
    Current Employee - Teller in Denver, CO
    Recommends
    Neutral Outlook

    I have been working at Firstbank (Michigan) full-time (Less than a year)

    Pros

    -Great place to start your professional career
    -Lots to learn, not boring
    -Great benefits
    -Same level employees very friendly and always willing to offer any support

    Cons

    -As a teller, you are made to feel at the bottom of the totem pole by mainly officers, and sometimes supervisors. As a teller, you do not get a lot of respect.
    -Huge gap between between officers and lower employees

    Advice to Management

    It would be nice if there were more team building efforts between upper level management and lower level employees.


  3. "Boring Firstbank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Cadillac, MI
    Current Employee - Bank Teller in Cadillac, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Firstbank (Michigan) part-time (More than a year)

    Pros

    A lot of down time, friendly customers, fun co-workers

    Cons

    Don't expect to get more than 12 cents an hour raise once a year. They only give out raises at the beginning of each year. No room for advancements. Limited hours. My hours were cut from 32 down to 12 a week. Part time employers don't get any benefits.


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  5. "Widespread Employee Disatisfaction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alma, MI
    Former Employee - Anonymous Employee in Alma, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Firstbank (Michigan) full-time (More than 3 years)

    Pros

    Firstbank tries to maintain a professional environment and good public image. They are an excellent regional bank because they get to know their customers personally.

    Cons

    Employees at Firstbank are not compensated well enough for how hard they work or given bonuses or benefits to maintain morale. Employees in many departments have too much work for an 8 hour work day, but are denied overtime pay and hours. There is little room to move up into higher positions for those who earn them. To add to employees discouragement, higher up managers have received bonuses and large raises while lower-level staff receive not even a raise for cost-of-living. This created a difficult internal company culture. Many of the employees at Firstbank have dedicated decades of their lives to the company and they should be thanked with more than a card or cake.


  6. "Great people and company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Lakewood, CO
    Former Employee - Personal Banker in Lakewood, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Firstbank (Michigan) full-time (More than a year)

    Pros

    Benefits coworkers hours, all great. Most of the customers are very nice. Free coffee daily. Frequent catered events. Free bank accounts and easier credit card applications. Lenient sales goals, easy to meet. Beer/wine for those of age on Friday evenings-- good culture, your co workers become your family. Very stable company.

    Cons

    Pay, seems difficult to really move up within the company. The customers can sometimes have an "I'm better than you" attitude. Customers constantly blame you for their financial problems--look, I'm not the one who overdrew YOUR account!

    Advice to Management

    Help show employees opportunities to move up!


  7. "Supportive"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Officer in Littleton, CO
    Current Employee - Bank Officer in Littleton, CO
    Recommends
    No opinion of CEO

    Pros

    Very supportive compnay that puts a lot of trust in its management.

    Cons

    You are promoted with your peer group regardless of your performance.


  8. "Nice company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great about getting time off. Very easy to balance a home life with work
    Always willing to have someone help with projects.

    Cons

    Low raises, not much chance of moving up


  9. "Great Company to Work for with room to move up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Firstbank (Michigan) full-time

    Pros

    They care about their employees and everybody is very friendly

    Cons

    Pay is just average for what we are asked, however long term employees are well taken care of.

    Advice to Management

    I think they do a great job.


  10. "Nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Firstbank (Michigan) full-time (More than a year)

    Pros

    good work environment, good benefits - health, vision, and dental, fair number of PTO days, upper management is very approachable,

    Cons

    wages for CSRs are low (I cannot live on what I make), ongoing training/networking could happen more often (although they have implemented a 1-day training each year)


  11. "Met a lot of good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee
    Former Employee - Management Trainee
    No opinion of CEO

    Pros

    Very friendly employees/staff, excellent customer service

    Cons

    Didn't get along with manager