Fiserv Reviews in Brookfield, WI | Glassdoor

Fiserv Brookfield Reviews

Updated July 14, 2017
70 reviews

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Brookfield, WI

3.5
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Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
43 Ratings

70 Employee Reviews

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Pros
  • Very proactive in creating a positive work/life balance (in 203 reviews)

  • Ability to work from home for a Fortune 500 company (in 88 reviews)

Cons
  • difficult work/life balance, no bonus for employees (in 60 reviews)

  • Upper management has no clue what happens on a daily basis and middle management is just the bearer of bad news (in 69 reviews)

More Pros and Cons

  1. "Rewarding Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Brookfield, WI
    Current Employee - Human Resources Manager in Brookfield, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fiserv full-time (More than a year)

    Pros

    You have to be a self-starter at Fiserv. The bar is high and is constantly raising. This type of environment is not always meant for everyone. I have found it to be one that is very rewarding - there's always a new challenge and the hard work pays off. Leadership values their associates which is demonstrated in strong raises, promotions, lots of R&R, and flexible work arrangements.

    Cons

    The company was built through acquisitions. This has its challenges - systems that don't talk to each other, silos at times, etc. Currently, Fiserv is transforming to overcome these obstacles which makes it an exciting and challenging time to be apart of the company.

    Advice to Management

    More investment is needed in unified systems

    Fiserv Response

    Jun 13, 2017 – Recruitment Manager: Social Media & Candidate Experience

    Thanks for the kudos! We agree, the mission is to One Fiserv, and we appreciate each and every associate whose efforts are pushing us closer every day.


  2. Helpful (2)

    "Getting Worse Here, if that's possible!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Just A Worker Bee in Brookfield, WI
    Current Employee - Just A Worker Bee in Brookfield, WI
    Negative Outlook
    Disapproves of CEO

    I have been working at Fiserv full-time (More than 10 years)

    Pros

    Flexible hours, for me at least, but not all depts allow.

    Cons

    Senior Leadership Team, pay increases

    Advice to Management

    Don't reduce departments to one or two knowledgeable people and send the rest of the jobs to India or Costa Rica. I've seen this happen in a few areas & there are NO SME's left. If we have any type of catastrophy, software or hardware, we will be in trouble due to this.

  3. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brookfield, WI
    Former Employee - Anonymous Employee in Brookfield, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Fiserv full-time (Less than a year)

    Pros

    good work culture , work life balance

    Cons

    everything is good. no worries .

    Fiserv Response

    Jun 27, 2017 – Recruitment Manager: Social Media & Candidate Experience

    Thanks for the kudos! We are #FISVProud!


  4. Helpful (1)

    "Lot of learning"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Brookfield, WI
    Former Employee - Anonymous Employee in Brookfield, WI

    I worked at Fiserv (More than 3 years)

    Pros

    Lot of learning
    Nice work environment

    Cons

    Growth appraisal can be improved

    Advice to Management

    NA


  5. Helpful (11)

    "You're valued, until we don't need you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Brookfield, WI
    Current Employee - Product Manager in Brookfield, WI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Fiserv full-time (More than 10 years)

    Pros

    A good working environment and facilities with average benefits and flexible hours. People are very nice and bright. They love you while you are cheap and under 40.

    Cons

    Annual RIFs (layoffs). Instead of fixing their products and lack of management, they fire people to improve the bottom line. Profits are up, stock value is high, yet they cut profit sharing and lay people off.

    Advice to Management

    Do your jobs. Manage your people. Take responsibility and quick hogging all the money.


  6. "Excellent company culture, great opportunities for hard-working associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brookfield, WI
    Current Employee - Anonymous Employee in Brookfield, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fiserv full-time (More than a year)

    Pros

    Strong focus on positive company culture
    Opportunity to innovate on solutions that help people better manage their finances
    Company on a sound financial footing
    Flexible schedule
    Talented and friendly people
    Real opportunity to contribute - ideas are listened to
    Excellent remuneration and competitive annual raises
    Opportunities for travel

    Cons

    Disparate workforce sometimes limits opportunities for facetime with people you work with frequently

    Advice to Management

    Continue to stay connected to associates, soliciting innovative ideas etc.
    Brookfield campus badly needs to be revamped to match the innovative, Fiserv-branded Alpharetta campus.


  7. Helpful (2)

    "public relations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Director in Brookfield, WI
    Former Employee - Marketing Director in Brookfield, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fiserv full-time (More than 5 years)

    Pros

    Nice location, good salaries, vacation time not so bad.

    Cons

    Some terrible managers who micromanage their employees. Work from home is not available for everyone. Management not very fair about this.

    Advice to Management

    Get a plan for how to run your company and do it. All your good people are leaving.

    Fiserv Response

    Feb 10, 2017 – Recruitment Manager: Social Media & Candidate Experience

    Fiserv is committed to being an excellent place to work by listening to feedback from our associates. We appreciate your sharing your experience regarding these local management practices, which has... More

  8. "Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Brookfield, WI
    Current Employee - Anonymous Employee in Brookfield, WI

    I have been working at Fiserv (Less than a year)

    Pros

    Nice place to work for

    Cons

    None. I am very happy with Fiserv.

    Fiserv Response

    Jan 13, 2017 – Recruitment Manager: Social Media & Candidate Experience

    We're happy that you're happy - keep making us #FISVProud!


  9. Helpful (4)

    "Application Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Support Specialist in Brookfield, WI
    Former Employee - Applications Support Specialist in Brookfield, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Fiserv full-time (More than a year)

    Pros

    Good Benefits including stock purchase plan at 15% discount.

    Cons

    Antiquated tech and no plans to update it. Would rather pay servicing fees to MS than upgrade. Trying to consolidate all acquisiitons like they should have 20 years ago. VERY painful now.

    Advice to Management

    Stop trying to do more with less, hire the people your managers need to get the job done right.


  10. "SQL/MSBI Developer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Brookfield, WI
    Former Employee - Anonymous Employee in Brookfield, WI

    I worked at Fiserv (More than a year)

    Pros

    Fiserv is a nice place to work, Friendly Environment. No micro managment

    Cons

    There is nothing cons about Fiserv


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