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Fiserv Reviews
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Full-time Part-timeApprove of CEO
Jeffery Yabuki
993 Ratings
Pros
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Very proactive in creating a positive work/life balance (in 196 reviews)
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Ability to work from home for a Fortune 500 company (in 85 reviews)
Cons
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difficult work/life balance, no bonus for employees (in 59 reviews)
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Upper Management doesn't work closely with associates to better understand roles" (in 66 reviews)
- Featured Review
Helpful (6)
![Fiserv Logo]()
"Getting better all the time"
Star Star Star Star Star- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Fiserv full-time (More than 3 years)
Pros
Fiserv's management cares. I mean - really cares. About employees as people, about the work and takes pride in it, about its customers and its ability to service them in a forward thinking, competitive way. Do they get everything right every time? No, but who does. Salaries are competitive, promotion avenues are plentiful and exercised regularly, career paths have multiple growth opportunities, and many positions come with bonus earning potential. Standards are flexible and logical, and largely adhered to. Input is freely asked for and accepted from the workforce to management, and historical tribally accepted directions are questioned for validity when appropriate. Work from home opportunities abound, both partial and full-time at every level. And people are generally nice, hard working, and desiring to get the job done. Fiserv stock options available within the benefits package as well at discount. Employee appreciation program can be quite lucrative too, offering a gift card based thank you system ranging from $50 to $1,000.
Cons
Medical/dental package - leaves something to be desired, but what large scale employer has a good one with what has happened in that industry the last 5 years? High deductible + HSA is the only one with a somewhat reasonable premium.
Fiserv will take whatever you give it. The careers here are demanding. Maintaining a work/life balance is YOUR responsibility, not Fiserv's.Advice to Management
Let's continue to keep the reorgs to a minimum so employees can get acclimated to their role and thrive within it. We did well at that this year. Communication from the top down is also getting so much better. Can we find a better medical & dental package though? And please, please, please, let's get rid of Red Brick.
Fiserv 2016-12-23 15:02 PST -
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![Fiserv Logo]()
"Be A Champion"
Star Star Star Star Star- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOPros
Fiserv provides the security of working for a financially stable company.
You have the freedom to implement new ideas when searching for viable solutions to problems.
It’s refreshing to know that you can make a difference even when facing the trials and tribulations of client services.Cons
Long hours. Office politics. Lack of annual bonuses. Business casual attire.
Advice to Management
Annual corporate retreats would be a great perk to implement!
Fiserv 2008-09-04 20:01 PDT -
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![Fiserv Logo]()
"I like Fiserv great place to work"
Star Star Star Star Star- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOPros
Laid back and supportive work environment.
Cons
I don't have any issues, but co workers have attuides and they need to just find other jobs or suck it up.
Advice to Management
Have more company meeting especially during these down times with the market
Fiserv 2008-10-20 16:03 PDT -
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![Fiserv Logo]()
"Fiserv Business Analyst"
Star Star Star Star Star- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOPros
Management is very interested in supporting their teams efforts to maintain a healthy work/home balance. They support flexible work schedules. The atmosphere is professional and respectful. Everyone was treated as valued members of the team. There is access to health and fitness equipment as well as a program for supporting healthy breakfast and lunch options. Sick days are not counted as part of paid time off (vacation).
Cons
Business unit management was not supportive of telecommuting even after corporate changed policy to allow 2 telecommuting days per week. The health benefits were very expensive and not as good as others I have had in the past. Main campus parking is limited.
Advice to Management
Provide more training. Provide more information as to career paths and opportinities for advancement in other areas of Fiserv.
Fiserv 2010-06-24 15:22 PDT -
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![Fiserv Logo]()
"Strong vision, strong process, strong team"
Star Star Star Star Star- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPros
Strong process culture and viewed as a leader in software development for Fiserv
Cons
Lots of work to do
Advice to Management
Keep communicating the vision and company direction to team members
Fiserv 2011-05-23 11:45 PDT -
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![Fiserv Logo]()
"A Company That Treats Employees Like Gold"
Star Star Star Star Star- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOPros
This company encourages growth and stresses leadership development----in other words, they offer everyone the opportunity to learn what it takes to become a leader. The had a great library full of books on management theory, leadership styles, and motivational techniques. Here is a company that understands that great leaders are not born, but developed. The sky was the limit on advancement. Management cared, and showed they cared. Quarterly bonuses based on Six Sigma results were turned into company-wide celebrations.
Cons
They moved their call center from Illinois to NC.
Advice to Management
Focus even harder on showing compassion for the front line employees who get paid the least but mean the most to your success.
Fiserv 2011-06-16 20:54 PDT -
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Helpful (1)
![Fiserv Logo]()
"Busy, busy, busy"
Star Star Star Star Star- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOPros
Very supportive, lots of mentoring, as well a lot of work. Great people and a great place to work.
Cons
The culture takes a while to get inside it, but once you're there, you're good
.Advice to Management
Great operation. More stress on consolidation of these acquisition partners. Really need more time for installs ad have the sites set it up as a priority.
Fiserv 2011-08-26 19:20 PDT -
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Helpful (1)
![Fiserv Logo]()
"An incredible growth experience"
Star Star Star Star Star- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOPros
Overall, the company promotes a very positive, healthy environment.
Cons
In certain departments, management can be very negative and it trickles down.
Advice to Management
Take a look at some of the senior level management and talk to the individuals who work directly for them. Find out if they are micro managing and making the working environment very negative and stifling.
Fiserv 2011-09-23 10:45 PDT -
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Helpful (1)
![Fiserv Logo]()
"I enjoyed working at Fiserv and would do it again."
Star Star Star Star Star- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOPros
I felt valued as an employee and particulary enjoyed the people. Lots of talented people work at Fiserv.
Cons
Senior Management in my area didn't seem to be in touch with what customers actually wanted. They seemed to be more focused on products than solutions.
Fiserv 2011-10-26 11:12 PDT -
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Helpful (2)
![Fiserv Logo]()
"Wonderful Workplace Community"
Star Star Star Star Star- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOPros
Great sense of communication, even between ranks. Senior management is really willing to listen to what employees have to say
Cons
There are very few cons, I have little to compare against but it is leaps and bounds nicer here than it is at previous employers
Advice to Management
Management- doing a great job and really delivering on promises to employees and customers. The new carpet looks really great
Fiserv 2011-11-07 10:28 PST -
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Fiserv Response
Dec 27, 2016 – Recruitment Manager: Social Media & Candidate Experience
We truly appreciate detailed feedback - your summary and specific insights are valued for their accuracy and transparency! We will make sure this gets shared with the appropriate internal resources as we strive to provide a positive experience and work environment for everyone on the Fiserv team. ... More Less