Fiserv Reviews in Wallingford, CT | Glassdoor

Fiserv Wallingford Reviews

Updated February 16, 2017
6 reviews

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Wallingford, CT

1.4
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Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
2 Ratings

6 Employee Reviews

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Pros
  • Very proactive in creating a positive work/life balance (in 203 reviews)

  • Ability to work from home for a Fortune 500 company (in 88 reviews)

Cons
  • difficult work/life balance, no bonus for employees (in 60 reviews)

  • Upper management has no clue what happens on a daily basis and middle management is just the bearer of bad news (in 69 reviews)

More Pros and Cons

  1. Helpful (3)

    "Interesting Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems in Wallingford, CT
    Former Employee - Systems in Wallingford, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fiserv full-time (More than 3 years)

    Pros

    Fiserv provides nearly every financial service to the industry, and therefore has a large customer base. Not many folks have heard of "Fiserv", yet they are aware of all the services.

    Cons

    While Fiserv (CheckfreePay) maintains a stable list of customers, the environment and processes seemed quite antiquated. With a dated product and limited customer base, which remains static, existence relies solely on maintaining past accounts.

    Advice to Management

    Develop and share plans to improve the product and environment, while having a desire and vision of future growth.


  2. Helpful (5)

    "Varied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Wallingford, CT
    Current Employee - Software Engineer in Wallingford, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fiserv full-time (More than 10 years)

    Pros

    A reasonable commute. Close to downtown Wallingford. Wwww wwwww wwwww wwww

    Cons

    FISERV voted I the top10 worst companies to work for.
    A Constanta treat of threatening hate mail from corporate hdqtrs.
    Nothing at all like the old Checkfree which was a great company.

    Fiserv Response

    Feb 17, 2017 – Recruitment Manager: Social Media & Candidate Experience

    Fiserv is committed to being an excellent place to work by listening to feedback from our associates. While this post regarding your specific experience concerns us, we wanted to set the record... More

  3. Helpful (3)

    "No work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Development in Wallingford, CT
    Former Employee - IT Development in Wallingford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fiserv full-time (More than 5 years)

    Pros

    - Company offers nice lunch every 3 months

    Cons

    - No time to have life
    - Corporate leaders don’t truly respect or care about their employees
    - People are very busy that you can not learn
    - Corporate leaders only care about making money off of them

    Advice to Management

    Corporate leaders need to be more honest with their employees.


  4. Helpful (4)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Wallingford, CT
    Former Employee - Director in Wallingford, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fiserv (More than 5 years)

    Pros

    Flexible work schedule;; regular employee recognition events (cookouts, ice cream)

    Cons

    Uncertain future; everyone's focus is on job security instead of doing the job right.


  5. Helpful (2)

    "not listed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wallingford, CT
    Current Employee - Anonymous Employee in Wallingford, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Medical Benefits, the pay starts off a little over minimum wage. 401k. As long as you can follow directions you can do this job. staff is friendly. Management is okay,

    Cons

    Raises are very small, ten cents to 50 cents per year depending on your review. Not really any room for advancement depending on your facility unless someone quits, retires, or gets fired. My facility implements a mandatory weekend where the only way to get out of it is to schedule vacation directly before or after the weekend.

    Advice to Management

    more money and better incentives for staff. not more menial incentives and some money.


  6. "If I did not need a job I would not work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wallingford, CT
    Current Employee - Anonymous Employee in Wallingford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fiserv full-time (More than 8 years)

    Pros

    Understanding supervisors. Good people to work with.

    Cons

    No bonuses, when they were offered they were never obtainable. Low performance review increases. Attitudes of some of the employees.

    Advice to Management

    Cost of living increases or more than a 2% increase with a max of 4% should be given to low pay employees. Did you know that hourly employees with 1 or more children are at poverty level in some states?


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