Fisher Investments Investment Counselor Reviews | Glassdoor

Fisher Investments Investment Counselor Reviews

Updated May 12, 2017
40 reviews

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Investment Counselor

4.1
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Damian Ornani
5 Ratings

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Pros
Cons
  • 10-hour work days, 50-hour work weeks (in 21 reviews)

  • middle management tends to not listen to anyone but themselves, long hours 10 hour days are the norm (in 20 reviews)

More Pros and Cons

  1. "Great place to work and build career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Counselor in Camas, WA
    Current Employee - Investment Counselor in Camas, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fisher Investments full-time (More than 5 years)

    Pros

    Good compensation and benefits.
    Great work/life balance - don't bring work home with you.
    Plenty of opportunity to move and advance within the company.

    Cons

    There is little flexibility with hours and structure.


  2. "Great Company with A Solid Value Proposition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Counselor in Camas, WA
    Current Employee - Investment Counselor in Camas, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fisher Investments full-time (More than a year)

    Pros

    Great benefits, great hours, good managers.

    Cons

    Located in Camas, WA, open-pod workspace, outdated tech and software.

    Advice to Management

    Keep inserting brief intermissions in the workday to refresh employees and boost morale.

  3. Helpful (2)

    "Sales not your thing? Stay away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Counselor
    Current Employee - Investment Counselor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fisher Investments full-time (More than 3 years)

    Pros

    Good Health Benefits/401k match. That's about it.
    Philosophy toward helping investors is sound.

    Cons

    The company culture is terrible. I work in client services and the moral is poor. This stems from the fact that the company is addicted to finding fault. When problems occur, rather than banding together, and fixing the problem and moving forward, the managers first try to figure out who to blame. Opportunities for advancement are very limited beyond Jr. level management so all managers are paranoid and worry more about covering their own ends rather than actually providing value to those who they are supposed to support and advocate for. They manage upwards rather than managing downwards as is their job. There are a lot of managers, but very, very few leaders.

    Upper managers are all paranoid as well but for different reasons. Ken Fisher is an amazing macro-economic forecaster, but a terrible manager and prone to childish temper tantrums. As such, when issues occur, down to the minutia, Ken has been known to scream at his senior managers but this depends solely on his mood. This could happen, or nothing could happen. As such, when errors do occur, everyone scrambles to cover their ends. So much time is spent gathering information to defend yourself that literally hours can be spent researching what happened for even the smallest mistake, all for not. such a waste of time and energy. Just in case Ken is in a bad mood. All the managers are scared to death of Ken Fisher.

    You will be asked enter any error or incident in an internal system for "learning purposes" but this is really a mask so they can assign blame and take it out of someone's bonus. Make a mistake to cost the firm 50 bucks? That's okay, they'll take 500 bucks off your bonus. Managers refuse to accept that these errors occur because their technology, management, motivational structure, workloads and culture are terrible. They refuse to "learn" this fact.

    On the upside, if you are a talented sales person, you can do quite well here. Sales support seems to be very good and compensation is truly based on production which is a direct result of hard work. In client services, the bonus structure is very ambiguous and not at all transparent. There is no rhyme or reason to it which leads to much politics and cronyism. My hope is to move to the sales side as I have a background in sales. If not, I am not long here.

    If not interested in sales, I would not accept an offer from Fisher Investments. Client services is a terrible place to work. There are other places to get experience and if you already have experience in financial services, you will be very disappointed.

    Fair warning. The inside recruiters lie.

    Advice to Management

    Invest in your technology
    Treat your employees like adults and respect their feedback
    Quit being so fault oriented


  4. "Very Positive Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Counselor in Camas, WA
    Former Employee - Investment Counselor in Camas, WA
    Recommends
    Positive Outlook

    I worked at Fisher Investments full-time (More than 3 years)

    Pros

    Great work environment and people

    Cons

    Corporate structure posed some limitation


  5. "It's been a great experience, terrific company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Counselor in Vancouver, WA
    Current Employee - Investment Counselor in Vancouver, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fisher Investments full-time (More than 3 years)

    Pros

    The people I work with are great, the company culture is good, what we for clients is great vs other competitors is so much better, lots to feel good about.

    Cons

    Nothing too major, senior management doesn't always give clear expectations for employees and guidance isn't always clear but isn't too different from other companies


  6. Helpful (7)

    "Investment Counselor ?"

    StarStarStarStarStar
    Former Employee - Investment Counselor
    Former Employee - Investment Counselor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay can be decent depending on your situation...........Other than that I struggle when thinking about any other positives.

    Cons

    Wow. First of all, management does not communicate with you at all as a new employee. You will be treated like COMPLETE dirt as a new hire. Training ? Be prepared to go through a bunch of classes with pontificating individuals running the show who are so much smarter than you. They denigrate you for asking questions. This means anything remotely negative will be held against you and not directly communicated to you but behind your back to your direct manager. Selective information is fed to individuals who deserve management like jaws needs a raincoat. This place sucks. I highly recommend that anyone looking at working here....think twice. This is a terrible place to work.

    Advice to Management

    Learn how to actually manage.


  7. Helpful (17)

    "black-hearted cult, stifling environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Counselor in San Mateo, CA
    Former Employee - Investment Counselor in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fisher Investments (Less than a year)

    Pros

    Good at PR and marketing to make themselves look and sound good. It seems like they are trying to reach their investors or potential investors. They put up a good front of trying to "serve" employees as well.

    Cons

    It's all a front. This is a self-serving organization that refers to itself rightly so as "the cult on the hill." This is the name others gave Ken Fisher's first office in Woodside, but it is still a fitting title for an organization that overlooks every big elephant and continues to operate as if it were 1963. The leadership is incompetent. The middle management is brutal, leading like dictators, over sheepish victims that it controls with politics and fear.

    They talk openly about "drinking the Kool Aid" and caution about those who do not drink the Kool Aid. If you don't drink, they will take you down fast. Therefore, the remnant are career Fisherites, including its CEO, Damien, who started there as a twenty something, and now 20 years later, knows nothing else but the warped culture he grew up in. When he goes around asking people how things can be improved, he is deaf and doesn't understand change management. All he knows is the propaganda he was raised on and what he spouts off now, so it is all a game face for everyone there.

    The next downturn in the market will take down the firm. The organization is not capable of change. If someone talks of change, everyone else circles around ready to stone you, if not literally then at least with attacks.

    Human Resources is actually the antithesis of what we know of as HR today; they actually take out any naysayers or those who do not "fit the culture" very much like a cult, while there can be verbal abuse and assault reported and they will protect the aggressor while taking down the victim. I have never seen anything so bizarre in my entire career.

    The environment is terrible. People swear at you and point fingers. You will be in the cross hairs of blame for stuff you never had anything to do with and could have never predicted or avoided. The only people who stay are those who have no other options or who grew up here and do not know any better. This is hell, people. Get out! The work life balance is terrible; you are required to work 50 hours a week with no flextime and no flexibility. You can work longer too. You will not be given adequate tools, software, or resources to do your job. Fisher is cheap about everything as if they were broke, but they have valets outside not utilized just in case a client in a Ferrari comes over one day on a blue moon.

    Advice to Management

    Be honest with yourselves; change before it's too late. You are a dinosaur and you are brutal to your fellow humans. Karma!

  8. Helpful (6)

    "Investment Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Counselor in Camas, WA
    Current Employee - Investment Counselor in Camas, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fisher Investments full-time (Less than a year)

    Pros

    I relocated for the job in the Camas office. Beautiful area with a lot to do and it's very inexpensive compared to CA. Highly recommend for anyone looking to settle down or explore a new opportunity. Benefits are top notch and training is thorough. Colleagues are willing to help if you ask. Management has company experience and has done the job so most of the time they get it. As an IC, you are compensated well but expect to work hard. Easy commute whether you are in WA or Portland. Beware of negative reviews on here, most are from entry level college grads who have no other job experience. If you work hard, have a positive attitude and are competent they will take care of you.

    Cons

    Performance hasn't been great the past few years which makes the job difficult but not something you can't overcome. Not a lot of administrative support.

    Advice to Management

    Provide IC's with a support staff especially for administrative tasks. IC's should be able to delegate more of the operational side of the business and focus more on client interactions.


  9. Helpful (3)

    "Investment Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Counselor in Portland, OR
    Current Employee - Investment Counselor in Portland, OR
    Recommends
    Positive Outlook

    I have been working at Fisher Investments full-time (More than 3 years)

    Pros

    Great people, great office, good benefits

    Cons

    Base Salary, stressful environment at times


  10. Helpful (11)

    "Better than expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Counselor in Camas, WA
    Current Employee - Investment Counselor in Camas, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fisher Investments full-time (More than a year)

    Pros

    Convenient hours - in this industry, working set hours is almost impossible, but Fisher actually wants you to leave your desk when your day is done
    Promotion from within - A lot of the managers were internal hires that were promoted through merit rather than outside hires
    Benefits - They are second to none. If you have a family you won't find better elsewhere
    Pay - Very competitive
    Co-workers - with the open floor plan you'll quickly become familiar with your team mates.
    Experience gained - Being a smaller firm you really get to understand how big decisions are made. The top decision makers are highly visible and make time for their employee's. For experienced, industry professionals moving to Fisher, I believe you'll enjoy the firm a lot. I read a lot of the complaints on this site and honestly I believe the biggest grievances are from inexperienced or young employee's that have no idea how tough this industry is.
    One thing I would say is that even if you don't stay at the firm, you will leave more knowledgeable that you arrived.

    Cons

    Managers - There are a few that I believe aren't suited for the job, but then it's a corporation so that's typical
    Education - The company doesn't believe that formal education is as valuable as work experience. I agree that the meritocracy is a brilliant idea but some forms of education can open up an employee's way of thinking and actually help the firm

    Advice to Management

    Find more effective ways to help the teams work together. Every team is a specialist in their area but sometimes that means that they find it hard to empathize with the needs of other people in the firm. Also, take a close look at your managers and determine what they bring to the table. "Yes" men (or women) may do as you ask but are they truly helping the firm move forward?